Haven't been in a year after receiving raw spicy chicken sandwich l dove back and manager would not refund- told me to come back tomorrow l worst management I've ever experienced. I work within a block of there but it's gotten awful! read more

This KFC was excellent. The chicken was hot and moist. The sides were fresh and tasty. The Manager and staff were the best. Must have been recently remodeled. Extremely clean. read more

App not working. Went in. They were absolutely no help. Told me to go to website not app. The website conveniently does not have the coupons on them. So tired of dealing with bad service. We walked out. No one said a word to us or offered to help. Do better!!! read more

The service is just not very good. I come here all the time, and every time I do a mobile order, I have to wait 15-20 minutes longer than the app says. Today, I walk in and the guy is yelling, "It'll be 10 minutes for any mobile orders, I haven't even started them yet." 5 minutes later, he says the same thing again. There were only 2 customers in here and 2 cars in the drive thru when I first arrived. Don't get me wrong, they look like they are working hard but he comes across so negative and frustrated. The food is pretty good. I do wish they added more sauce to the nuggets though. read more

It has been 10 minutes past opening time and they did not open the door. This was really exhausting for me and my crew of 20 hard working community service members. read more

I just ate at KFC. The restaurant was super clean and the manager was fantastic. He asked me if I was willing to wait. Three minutes for fresh chicken and I said hell yes. Fresh chicken is amazing. He even checked on me after I was eating my meal just to make sure I was happy.. I've never received such good service before at KFC and I was so impressed that I felt like leaving a review. I had the chicken tenders and they were really really good soft juicy and tender. read more

Extremley nasty inside was very rude speaking spanish to employees about customers , negativity, food warmer broken , so waited over 20 mins for poppers while chicken became ice cold , rude shift leader , for money spent go elsewhere to have hot food read more

Went on a Wednesday at around 12:10pm. Went thru drive thru which was not busy. Order 10 piece special, chicken only, original. Drive thru employee said it will be 15 minutes to cook my order. WTF?!?! It's lunchtime and you are clearly not that busy! Why am I having to wait 15 minutes for my order? What are they doing in there? This has never happened to me at any other KFC? read more

KFC - Clearly drive thru is not busy! No cars waiting or in line! - Fast Food Near Me - Dickinson, Texas

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I haven't have KFC in a long time, and it was so disappointing. At the risk of being a Karen, mid is an understatement to describe the food. Fries were so small from when I remember eating KFC as a child and way too salty. The biscuit was dry af. My dog had trouble eating it. The mashed potatoes were watered down & gravy was salty as hell. Chicken was bland. The Diet Pepsi was good; I needed something to swallow the dry, salty food. 1/10 stars read more

This is the worst place to go, the chicken is always dry and tastes like you're eating cardboard. I recently went here for lunch because my daughter want to try their new smash potato bowl and the only reason why we went to this location was because it was close to where we were just coming from upon taking my order. I was only able to get out two things before they said come to the window once I went to the window to address that I was not finish ordering. The girl closes the window through the drive-through talks to some dude and comes back with an attitude so I just felt completely disrespected.. Stay away from this poorly ran business. read more

We decided on fried chicken for Memorial Day and KFC is usually always good. We made the mistake of going to this location and wish we had read the reviews. They messed up one of the orders by giving us original and not crispy. Not a big deal but when we asked for it to be corrected, we got the corrected order dropped on the counter and he just walked away with no apology. Let me stress that they were not busy at all while we were there. We also asked for ice tea and they kept pointing to the big coke dispenser. We told them it wasn't there and they insisted it was. Finally we told them to turn around because it was behind the counter. The food wasn't good either. Popeyes from now on. read more

Went there today. We asked for Mac and cheese, they gave us French fries. Got home and I had ordered all white and they gave me dark meat. I am so disappointed. read more

KFC - Dark meat when I ordered all white. - Fast Food Near Me - Dickinson, Texas

We stopped in for Original Recipe dine in. The restaurant was very clean and the dining room was homey and newly decorated. The food was fresh, hot, and better than expected. The service was the best we've experienced since Covid made everyone lose their manners. Wish we had one in League City. Highly recommended. read more

This was the driest piece of chicken I've ever ate. stingy with the sauce. This KFC makes all KFCs look bad. Loaded with mayo. Nasty! read more

KFC - Wannabe chicken little. - Fast Food Near Me - Dickinson, Texas

The biscuits. The biscuits. The biscuits! Oh my!! I was there Tuesday after 8 pm and I still got mouth-watering FRESH biscuits! This is not the first time. This location makes the very best biscuits. Go get some now! read more

The spicy chicken wings were cooked to perfection. Ask them for fresh ones. It's a 7 minute wait but totally worth it.

I was literally the only person in the whole place, I ordered 12 piece family meal and it took them 30 minutes to make my food. how you watched cars comes and go, as I waited was ridiculous. They really test your patience at this location. read more

If I could give this place less I would. Order wasn't even close to right or good. I really don't like to give bad reviews but dang people, if you can't get fast food chicken right that says a lot. I won't be going back to this place and I suggest you don't either. read more

Smart ass service and got my order totally wrong, stay away from this KFC. Second time this has happened to me at same place.

Always check your order at this location. I have not been through the drive thru a single time where the order is correct. Always have to go inside to retrieve missing items. I can understand a missed item now and then but not every single time. Location needs an employee overhaul. read more

Went to this KFC last week, spent over $30. When I got home we noticed there were ants in the unopened cookies and in the chicken. We ended up throwing it away, wasting it!. Never got to eat it and enjoy it. I called down there and the manager when I told him about the ants, from the get go got really defensive and rude, started getting an attitude. The manager said "well the ants must be in your house" no they were not. The ants came out of the unopened cookies when we opened it and when we opened the chicken, they started coming out. I don't know how he is a manger with that short of a temper and doesn't know how to talk to customers. So since he didn't want to help us out, I called corporate and explained to them what happened with our food and about the manager. I am waiting for a phone call back from corporate. I hope the manager gets fired for the way he talked to me and treating me read more

Worst experience! Drove all the way from League City because this is the closest location. Ordered an extra side, which by the way said $2.00 extra on the menu but when I got to the window, they said, "oh sorry it is supposed to say $3.00! No biggy...just suggested they change their price. Got home and NO EXTRA side that I ordered ( and paid more for than I should). When I called up there and told them I had just been there and they left out my side, she was very rude and said I could not get a refund on the phone...I had to come back in...tried to tell her it was too far to come back for that and she was VERY unwilling to help me or give me a refund! If the owners of this franchise see this, they need to refund me my $$$ and train their employees better! WILL NEVER GO BACK TO THIS ONE!! read more

I almost didn't go to this KFC because of reviews but decided I would give it a chance. The service was very friendly and the food was excellent! So glad I decided to stop! read more

Stop by this location to get some lunch. I ordered the five chicken tenders combo ordered a side of macaroni and some fries. When I went home to eat my meal I open up the box to find the sides and biscuit there but there was no tenders. So I called them to let them know and they told me to come back and they were replaced by mail. When I got there the lady snatch the box out of my hand opened it and complain to her employee Saturday and put one piece of chicken in the box. She gave me a new meal and she didn't even apologize she was just very rude and didn't seem happy to be there. I will definitely be taking my business elsewhere. read more

I use to come here all the time and order the EXACT SAME THING ( always ) but after today no thanks ! My chicken was OLD AND EXTREMELY HARD , it did not taste fresh at all . Called the store to try to get it straighten out and the manager tried to be funny and said well "If you have the receipt just bring your hard crunchy chicken back and we will replace it" ... This is so unprofessional and they ARE NEVER CLEAN !!!!!! Do not spend your money here read more

Absolutely the dirtiest restaurant i have ever been to. From the walls to floors the soda machine tables. The worst thing is all the flies!! OMG. The lady at the counter was shooing them away. I walked out. Never again. read more

JAMES IS THE MAN!! Best customer service with a very welcoming vibe! Real life KFC hero and a genuine human!

Best place good service good everything was the best thing I've ever had in the world wings are the good in it was just amazing quality was good read more

This place is disgusting they didn't give me the right food after I repeated myself MULTIPLE TIMES , they also didn't give me both of my drinks and they didn't give me any straws for the one drink they did give me , I do say do not go here read more

I have been to this location about 3 times in the last 3 months and the drive thru service is horrible! On my last and final visit, there was one vehicle in front of me that had already placed their order and when I pulled up to order I was completely ignored for about 3 minutes. When the employee at the drive thru finally decided to acknowledge me, after I made several attempts to ask if anyone was going to take my order, I told him I was no longer going to give them my business. read more

I've been here maybe 3/4 times in the past month. 1 time I dine in the other times drive thru- My service was great, fast and friendly. All times i went there my servers name was Alex. Very nice guy. I will be back i love the chicken tenders! read more

The service sux..not a friendly face around.still waiting for my chicken.i only ordered 8 pieces!.20 minutes later!ughh

The service is horrible. The manager is very haughty and ignorant to customer needs and prides himself on being a rude and belligerent even if you try and be friendly and talk to him about how his drive through people cant count chicken pieces or how the grease in the store is awful! The food is off and can make you very sick. Do not go here, go to another place if you feel the hanckering for a fried piece of yard bird! The staff are oblivious to the patron as always. read more

not bad, if you don't mind having to order something that you really did not want. 2 out of 3 times they will be out of something.... think about it KFC, no original recipe at 11:60 a.m. read more

Here I am once again at KFC in Dickinson. I walk inside, and I see (no exaggeration) 6 people waiting on there orders. So I order my food. Wait with the other and I notice how NO ONE the is making the orders are wearing gloves. The young girl in the drive through yells at the people as she's taking their orders. On top of everything as the 'manager' hands out the food to the people that are waiting he doesn't even apologize for taking forever. There are 6 people working so there's reason why they should take this long to make orders. No sense of urgency!!! read more