Why, Bojangles? Why are you trying to be Cane's with your chicken strip-only menu? And why the hell did you drop the apostrophe from your name? Ugh!
I can't speak on the ambiance of the dining room, because this was a to-go order. Despite that the website -- based on my location -- showed bone-in chicken as an option, the lady at the drive-thru was polite in delivering the bad news.
That said...
This joint was out of mashed potatoes at around 6:30 on a weeknight. These are instant potatoes. Why? The mac & cheese was OK; the slaw was better than most, because the cabbage wasn't finely sliced; and the dirty rice was somewhat flavorful but gummy. If the biscuits here are "famous," it's only because they are spongy. I made better biscuits when I was a 12-year-old on a Boy Scout campout. -- The chicken strips are fine. Nothing memorable, but served fresh on my visit.
The management at this location isn't the greatest. Perhaps they were having a bad day. More importantly, the person in the corporate marketing department who decided that bone-in chicken shouldn't be an option in this neck of the woods might want to collaborate with colleagues at other chicken chains that have realized great national success AND include strips on the menu. But, if you look at the history of Bojangles, you'll see that this company has passed through more hands than a deck of cards at a poker table.
Good luck enjoying the offerings here. read more