This review is because of a petty manager. Snippy, short, frustrated due to rush and me asking for extra pickles when picking up my order. If it's 15 minutes past when my order should have been ready, give me pickles and let me go instead of making me wait to now pay 1.08 for some pickles, 5 slices of pickles. Instead you took more of your own time and got this poor review from me. Get a new manager that can run a rush without becoming overwhelmed and petty. read more

KFC at 1516 Teasley Ln, Denton, TX 76205 I do want to give a shout out to the cashier "Ms. Mynor" because this is who this review is about below. First I'd like to start this review off by saying everyone has a bad day every now and then. I have purchased food at this KFC multiple times in the last couple months and what I've always noticed is they were pretty fast with their service. Also I noticed there is somewhat of a language barrier cuz it seems a lot of people speak Spanish as their primary language and English may not be their first language. That being said I've always been treated friendly and kind and appreciate it as a customer. Today there was a lady in front of me and she was having a bad day. She was not getting the service that she felt like she needed and wanted to express her feelings to the corporate office. At the same time she was trying to run off the customers that were in the building and I felt the staff held their composure very well and did not get disrespectful towards the customer at least while I was there and the lady left the building right before I ordered my food. I placed my order and got service that I needed without any problem or any anger from the employee who had already been in the situation before time. This gets a kudos from me because a lot of people might have had an issue with how the other customer was talking to them and they held their composure very well. I truly appreciate this type of customer service. Because if they had done anything negative I may have never come back to this KFC again and might have been discouraged from going to another KFC and not eating this delicious chicken . Also the new potato wedges are back and they are way better than they were before and they were fantastic before. This is the main reason I was there today . I love the potato wedges and I love their coleslaw . So getting to the food part of the review. It is KFC you're going to get what you're going to get because it's KFC but they do have some phenomenal deals as of 2025 and that's probably one of the reasons I'm back eating at KFC. Because of the deals and the potato wedges. Lol read more

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I will never eat order from this establishment again. I ordered $102 worth of food did not get what i ordered called talked to someone who claimed to be the manager she said it was not their responsibility to make sure my order was correct it was the uber drivers and she argued with me and i told her that i would not be ordering from them again and her response was thats ok they didnt need my business wow poor management coorporate should be so happy to have her as the face of their business shame on you read more

Yikes it was not good. Very expensive, very greasy, funny tasting corn and potatoes. We won't do that again!!

They wouldn't take our order. I guess we were the wrong color. They weren't busy. Waited on the Hispanic guy in front of us.

I received fast service and the food was perfect. Not sure why other reviews were bad because my opinion they are wrong. I gave a really bad review for the KC on University here in Denton so just wanted to give a big thumbs up for the one on Teasley so others will know which one to go to. read more

We saw the terrible reviews but wanted to see for ourselves. We are glad we did because we had a very pleasant experience. Drive through was fast, chicken was hot and fresh, mashed potatoes and biscuit were delicious. Would definitely visit again. read more

chicken not fit to eat, and said it was only good for two hour, wouldn't take it bac! K F C UNIVERSITY Dr. read more

Drive-thru service was extremely fast. The cashier had a smile the entire time and was super sweet.

12/03/24 5:00 pm KFC store on University (US 380) In Denton. Very poor quality service and a filthy environment. On this particular day the entire staff seemed to be students including the "manager' Viola. I walked in being that the drive thru line was very long and ordered a 16 pc. meal all dark with sides. I was informed matter-of-factly that they were out of dark meat and the only thing available was white meat, Like I was supposed to just choose from what they had available. They also told me they were out of mashed potatoes, corn, and only had four biscuits left. They also flatly stated it would take 30 minutes to cook more chicken, like this was a REAL bother. It seemed they would have been happier if I would just have left and taken my business elsewhere, and I was VERY tempted to do so. I decided I came for chicken, and I would wait. During my 45 minute endeavor to get my chicken, I noticed several angry customers come in, then leave in frustration. Viola seemed to try and marshal the troops but the crew was not impressed. This store recently re-opened it's doors and you would think someone accountable and concerned about customer service, and ensuring that during an obviously busy time of day food would be prepared would be on location. I am very disappointed as we are long time KFC patrons, this store needs adults present. read more

It's a KFC! What can I say? I think I should try a review since fast food places tend to have their normal experiences overlooked but bad experiences are often what you hear about. I haven't been to this particular KFC in several years because my previous experiences were not very good. I remember the place being unclean and often out of product and customer service was lacking. I went back today to give their grilled chicken a try. I was greeted by an employee when I walked in and she was very helpful and patient throughout my ordering process. I asked a few questions as I was unfamiliar with the menu choices (combo VS meal vs 'fill-up' etc) and she patiently explained it all. You order and pay at the counter, help yourself to the beverages, and take a seat. They call your number when your food is ready at the counter. I was happy to see that the dining area was bright and clean and they had a TV for customers to watch. They have a large dining area with big windows which gave the room a nice comfortable feeling. There are tables and booths of various sizes. I ordered a few grilled chicken meals. One meal came with a grilled leg & thigh with a side of mashed potatoes, biscuit, and a cookie. The potatoes were decent but the only flavor was from the gravy. The biscuit was good and warm. The second meal was a grilled breast, thigh, corn, green beans, and a biscuit. The corn and green beans were pretty good. The grilled chicken was impressive. I always think of KFC as being soggy, salty, and greasy but this chicken is basically like roasted/baked chicken where the skin falls right off leaving clean, moist chicken on the bone. The skin had great flavor with that typical KFC herbs and spices mix but I didn't eat too much of the skin. The chicken meat itself was moist and had good flavor. I've had better roasted bone-in chicken from other restaurants but for KFC being a straight-up fast food operation this was some great chicken especially considering the value. Word of caution: they had a limited amount of grilled chicken ready to be served so keep that in mind if you are planning a larger order. Overall, I do recommend KFC if you are craving some un-fried bone-in chicken. read more

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The food looks nothing like the pictures. When you recorded your food it is a sad representation of what you had hoped of. The lemonade is good though. The device was quick and speedy I do want to say. read more

KFC - a tray of fried chicken and macaroni and cheese - Fast Food Near Me - Denton, Texas

I tried their chicken sandwich this evening and was not impressed. The meat was not consumable. The first bite was super chewy and cold. It tasted light it had been cooked days ago. It was not crispy like their sign said. On a positive note, they have very good fries and friendly staff. read more

So we stop at this location on our way home from Amarillo to get a quick bite to eat. There is a young couple ordering food and another young couple eating - At the order counter! Blocking the condiment rack and access to the drink fountain! WTF! The dudes pants were down around his knees and they were just munching away.... Meanwhile, the couple ordering food are taking like 10 minutes and kind of acting like the could care less if they are holding up the line. Weird... Anyway, the order taker wouldn't let me sub out coleslaw for the mashed on the 2 PC meal, for $5.99, yet let me order a 2 PC meal a la carte - for only $4.18! Does that make sense?!.... Whatev.... read more

KFC - Horses ass - Fast Food Near Me - Denton, Texas

they're so FAST & patient & the food is so delicious! i think their chicken pot pies are the best meal you can get at that speed or at that price. my only complaint is that the apple pies are too cheap & tasty to resist. read more

I hadn't been to this location in a long while, they have really improved the customer service. We ended up getting the bucket meal, they let you mix any combination of thigh, wings and breasts that you want. We don't like their mashed potatoes but they said they had potatoe wedges that we got instead and those were awesome! read more

Down side is they close early before 10:30. Bathroom, seating area and landscaping remains clean despite the time of day. The staff greets you upon entry and if busy in the drive thru they apologize for any wait. Most of the staff is bilingual and I find that pretty helpful to people not fluent in english. I usually go through the drive-thru. read more

KFC - Restroom (ladies) - Fast Food Near Me - Denton, Texas

Attempted to get drive fhru dinner to take home for the family! I've never had a good feeling about this place, I think it's a poorly operated unit with poor management! So got to speaker to Oder their $20 fill up at 6:15 PM, here's what I heard! We don't have Chicken it will be 40 minutes! Wow nobody in the drive thru and 49 minutes to get the $20 Fill-Up. All this as I watched two employees taking a cigarette break right at the front door because the lobby was closed! I will never try this place again! Good luck may your business survive the Coronavirus! Many good one won't, your not even worthy of the chance to survive! Just shut it down and go home. The KFC on university was top notch, with good people and 10 cars in line-they had product and service. read more

This place is a joke. They still won't let you eat inside the restaurant. They have the tables blocking the dinning room sitting area? Please close this place down and put something else here. The guy inside was rude and said I can't eat inside and we only take to go orders and I need to go through the drive thru to order. There is no reason the dinning room should be closed still. I went on March 10, 2022 no other restaurant in the area has the dinning room closed still. Please don't waste your time. read more

Went to the KFC on University, dirty, unkept, and bad food. Had not been there for a while and thought I would try them today to see if they had gotten better. Surprise, they have gotten worse! The only chicken that they had was "extra crispy" no other choice. Tried it and evidently they were still using last years oil. Could not eat it! When I finally got it, the chicken smelled bad. They need to close this place before someone get seriously sick. read more

WORST EXPERIENCE OF MY LIFE!!!!!!!! I got a stomach virus after eating here one evening and contacted management about it. I spoke to Karina on the phone and after she found out I didn't file a report she just hung up on me. I wouldn't recommend eating here if you enjoy living because from the looks of it their food will kill you, literally. Would've gave it zero stars if I could. read more

How can a tiney chicken wing qualify for a second piece of white meat? When I order a 2 piece meal, I expect 2 pieces of chicken...not an appitizer and 1 chicken breast. Plus you are charged extra for ALL white meat. read more

In most instances they have good food and service The afternoon crew on Tuesday seemed to care more about the drive thru than the people that went in the lobby After ordering a rather small order I watched at least ten cars and trucks go thru the drive thru getting larger orders. They were very attentive to those orders but I waited while watching this for over fifteen minutes for my order. I know the drive thru is important, but not more important. I was ready to ask for a refund and go elsewhere. Pretty bad management all of a sudden. Too bad They have good food read more

People say that kfc is horrible, but my experience today was a great one. I got the three piece combo with 2 sides and a biscuit. Everything was tasty and didn't take that long. read more

I have been here twice, and neither time was a good experience. The food was mediocre, the restaurant was filthy, the chairs and tables were sticky, and the bathrooms had no soap. They got my order wrong both times, too. However, that can be forgiven. I understand that mistakes are made and sometimes you get mess blindness and you don't see how dirty the place is. What I can't forgive is what happened tonight. My girlfriend went in to pick up our chicken, and the employees just looked at her from the back. They did not acknowledge her or go to the counter to serve her. She was there from 9:45-9:55 and not once did anyone come to her. The lady at the drive through looked at her and did nothing, the man near the friers looked at her and did nothing, and worst of all the MANAGER looked at her and did nothing. That is unacceptable and neither of us are coming back. I literally made a Yelp! account just to post this. It was that bad. read more

Me,(Colonel Sanders), and Earl, (Captain Obvioys). Ha Ha! Thanks for hooking me up with the bucket Denton-380 - KFC! read more

KFC - Me, (Colonel Sanders), and Captn Obvious! Thanks to the KFC in Denton, (for hooking me up with the bucket!) - Fast Food Near Me - Denton, Texas

So this will be the first and last time I give this place my service. The lady in the drive thru was the biggest bitch I would put her name but unfortunately it was logged in under a male employee. How are you going to say your out of tea for the evening and you still have 3 hours till close. I'm sorry but your in the customer service industry and when I as a customer didn't disrespect you in any way shape or form, you shouldn't either. Then when I had a question she didn't even want to open the window for me to ask. I'll be contacting the manager. Be pleasant so you have returning customers. If you hate your job that bad leave it instead of being a BITCH. read more

This place is really run down, and everything is very dated, which isn't necessarily a negative, but even though this place was completely empty, the trash cans were so full, that I could barely push the door the trash can in to throw away my try. The food wasn't bad, but it wasn't good either. Will not eat there again read more

1star (becausel I can't leave 0 stars) the worst fast food restaurant ever. I've given them 3 chances and each visit was a total failure. The last visit, yesterday I was ordering through the drive thru and they tell me they only except cash at the drive thru. What a joke. KFC corporate should step in. read more

I love KFC's crispy chicken breast and had stopped by the restaurant to get a crispy chicken breast, mashed potatoes and slaw. I could not hardly understand the guy and he couldn't hardly understand me. He asked if I wanted the combo and I told me yes. I asked if I could get the white gravy and he told me they don't have that anymore. He again asked about the chicken and I told him I wanted the crispy chicken breast and I don't want the gravy. I got home and no mashed potatoes. The ticket showed Fill Up Box? If they are going to hire Hispanics that don't speak broken English, it would be nice if you don't let them take the orders. The last time I went to the KFC on University, I wondered why my bill so high and I 3 chicken breast in my order. May have to look for a better chicken place! I was not happy as I was all set for chicken, mashed potatoes and coleslaw. read more

They closed over thirty minutes and would not serve me, I've never eaten here before and I will never attempt to again. Poor service, rude and incompetent staff. read more

Went there to get a Sunday feast and they said they were going to charge us extra for corn on the cob we said we didn't understand because it didn't show on the menu. They laughed at us we went to the one on university didn't tell them what had happened until we paid there was no extra charge and they said that kind of thing happens all the time read more

This is absolutely the most incompetent KFC I have ever been to in my life. It isn't just the workers, it is management. The workers are a direct reflection of this. I could on and on about my bad experiences at this KFC, but I don't have time to do that. I am just writing this to let anyone who cares, know not to go to this KFC. You will have a 75% chance of having a bad experience. One quick thing, on of my employees came in today saying they have a terrible looking hand written sign on their drive through sign stating "No substitutions on Mon and Wed". Now I am not saying this to point out the message of the sign, I am pointing out the fact that a business can't think to make a professional looking sign to put up? That is all you need to know about the management of this place, and that bleeds right into the workers. It only gets one star because you can't give less. read more

Dinner hour/6PM No original chicken unless we wanted to wait 14 minutes. Ordered the lousy Crispy - had no taste whatsoever - like eating chalk. No customers came in after us, yet the tables and floors were filthy. And no customers, one would think someone would clean, huh? Nope. Will never go back. Owner/Mgmt of the place should be ashamed and embarrassed. read more

I always go to kfc and get the famous bowl with extra chicken. This location was trying to charge me an extra $4 for the extra chicken. I get this bowl at least once a week and never have been charged that much for just a few extra pieces of chicken. Tried to explain it to the lady and she was not even trying to listen. Very annoyed. read more

This KFC location is horrible and I will never be back. on Friday 6/5 I attempted to order in the drive-thru. The staff made hooting noises into the speaker so I went inside. I stood at the counter for a full 5 minutes and nobody would come to the counter. They were there (approx. 4 people were working) laughing, talking and ignoring me at the counter. Finally a Hispanic guy yelled a girl's name and she came from out of sight to take my order. I had to repeat "2 2-pc chicken dinners" over and over. It was ridiculous and I would have gladly turned and left if I had not promised my client some KFC. There were no other customers there (at 5 pm - other places were packed) and I totally understand now because the service was DISMAL. read more