Stopped by right before closing and tried to order three chicken sandwiches. The team member told me they only had two left because they were closing soon -- no problem, I took the two and left. When I got home and started eating, both sandwiches were lukewarm and the chicken was tough, full of hard pieces like I got the last scraps of the night. It's clear they didn't want to drop fresh chicken so they could clock out on time. Honestly, they could've just made two fresh ones and I would've been fine waiting. Both sandwiches were low quality and pretty gross -- ended up tossing them. Should've gone somewhere else. Won't be back to this location. read more

Came in and waited at the front kiosk for more than 10 mins !! Even sat down. It's 10:38 . I finally ask the lady " are you going to take my order she says no and say she's not opening up until a few minutes. So why is the door open???? I tell her that's unacceptable for her to just ignore customers . She responded with "I don't care" . Don't go to this place!! I knocked over an EMPTY box and she threatened to call the police . Oh well. read more

If i could give them less than one star i would. I know that most people assume that it is the customer being rude in most cases, but in my case that was not it. The menu is dark and hard to read, so i politely asked if they still had the Buffalo Chicken Littles available, and the manager responded on the speaker with "yup" while mocking my voice. I let it slide, and thought maybe i was just imagining it.... until i completed my order and said "Thank you" to which she again responded, mocking me and my voice. After pulling up to the window i had mentioned that the woman who took my order was extremely rude and i wasn't happy with my service. He responded with "well that's my manager". The manager never spoke with me face to face but did make sure i seen her middle finger through the drive-thru. Only to be handed my food by the young teenager at the window who said "fuck you very much" as i drove off. I've never felt more disrespected in my life, for just asking a question about Buffalo chicken littles. DO NOT EAT HERE. They do not treat people with kindness read more

I pick picked up an order at KFC on Plymouth Rd in Livonia since I hadn't been in awhile. The popcorn chicken was mostly breading chicken no's and very few chicken pieces. The biscuits were bland and so disappointing as they used to be so tasty and good texture. Fries were good. Service was friendly but i wont return due to poor quality of food and almost $12 charge. Oh I got 2 extra biscuit because they used to be so good. read more

Usually, I don't write bad reviews but this experience was so bad I tried to pick up my mobile order through the drive-through. They gave me the wrong order I had to go inside (what I ordered was two chicken, combos one with fries one with a mashed potato and two kfc sauces) I showed them my phone receipt they took my phone and took it to the back where you couldn't see it where I could not see it didn't even ask if they could take it then they came out with my order. I checked it it was still wrong. They gave me two combos both with fries I told him I was with mashed potatoes to gave me the mashed potatoes they still forgot my KFC sauce I came home started eating the food, and one of the sandwiches had spice, and there was a long black hair in the food as well read more

If I can give negative stars I would. Went in for lunch, asked if the chicken was fresh the STORE MANAGER SAID "I don't know" I asked him how he doesn't know seeing he's the one who works here lol and he became irate and told me I don't have to buy the food! Wow, that went left, all over a simple question, IS THE CHICKEN TENDERS FRESH? None of the employees wears gloves, the same hands they take money with are the same hands preparing your food, and no they don't wash their hands in between. He begin to tell his employees to remember my face and not to serve me! THERES NO WAY THIS PLACE IS STILL OPEN! Has a prime location with terrible EVERYTHING, what a waste! DO NOT EAT HERE, THANK ME LATER! read more

The chicken tenders where so juicy and the service is great not horrible the gave us cookies but the only thing is bad is the biscuits they are so dry but when you add honey to it Is bussin read more

I ordered a number 14 chicken sandwich combo it was horrible. The buns was cold and the chicken was too. It tasted like it was cooked hours earlier. On top of that the cashier gave me the wrong change back. Had to go back the next day and get it. Won't be back unl something changes. read more

I'm sorry but fast food is ass, it's only convenient that's why I frequent fast food places I typically don't have enough time in a day to cook, when I order something with French fries I think I should get something in there correct? Welp not here if you fast food workers think you deserve $15 per hour you should greatly consider checking yourself into a mental institution of you can't provide correct orders that are literally on a screen... I can't wait till all fast food jobs are replaced by robots, sorry not sorry read more

Worst fast food place ever. The lady working 6/27 at 8pm in the drive thru was probably the most miserable person I've ever seen. You could reallllly tell she didn't wanna be there. Food was all rubbery, cold & gross. Just stay away from this dirty place. read more

I honestly don't know how this place stays open. Consistently horrible chicken and service since I moved into the area in 1968... I give it a try about every 5 years in the hopes of new management or something because other KFC locations can be very good.... not this one.... Rubbery chicken, horrible customer service, old soggy food... But every return visit bad, it is just bad to the core. How does corporate not jump in to protect their brand name. read more

They messed up my order twice I asked for fries I got coleslaw I asked for a large Pepsi they gave me a medium...will not be retuning bad service doesn't always Seaver second chances... read more

So hubby decided he wanted to try kfc 1 more time, at a different store. OMG disgusting. Chicken Breast I had was greasy on outside and undercooked inside the rest was dark brown like it was cooked twice. Mashed potatoes were like watered down mush. Gravy was watery. $25 down the tubes I'm so sick of trying on (any) of these fast food losers. If they can't get workers who value having a job. Close the damn stores before someone dies of poison food. read more

Prices on the drive thru menu is different from the inside the KFC. The majority of the prices are higher than other KFC I have been to. And the food was barely room temperature. read more

Truly an experience a customer should never have to go to the manager Juana was the cashiers name he use vulgar language to my fiancé over the telephone just because our order was wrong how rude if they continue to let management like this run their business they will eventually go out of the business I've seen it happen I have over 37,000 followers on my business website not the type of customer or you want to anger read more

The absolute worst KFC I've been to. It deserves 0 stars. Every time I go, I ask for an Extra Crispy breast. THEY NEVER HAVE ONE. They never offer something for the inconvenience, it's take it or leave it. The place sucks!! I've been on the weekend, I've been during the week, peak times and hours BEFORE closing. No matter what time of day or week, they have none. I went tonight, 2 hours before close and they had no intention on cooking more. Worst ran store, I won't be back!! read more

They threw the food in the bag, my pot pie was set upside and sideways and they didn't give us half our food and we only got a 5 buck box and a pot pie read more

thank you for not putting lids on seems to be on going with bagging spent 17.00 on two pops (SAVED) will not be back could not save food THANKS!!! KFC read more