I went to KFC today at 9010 South Tryon Street. I was impressed. This place was immaculate and even smelled clean. This is something rare at many fast food establishments. Kudos to the manager. Everyone there was very nice. My food was also delicious. I will definitely be back. Keep up the great work. People notice, you are appreciated. read more

Just had the worst experience at this dirty run down poorly managed location. SPEND YOUR MONEY SOMEWHERE ELSE!!! I went here to pick up a delivery order and these losers cashier was rude and ignorant. I simply asked about the order and this rude and ignorant cashier doesn't say it will be a minute or let me check. This poorly trained rude person replied "Oh your DoorDash you can wait". She was clueless as I could see the order sitting on the counter. She then proceeds to ignore me and wait on other customers. She then gives another delivery there person while INTENTIONALLY not giving me my order. Then some old lady comes from the back and of course she is clueless ignorant and rude as well. Eventually these losers in this dirty store hand over the food for delivery. IF YOU DON'T WANT TO DO YOUR JOB THEN DO SOMETHING ELSE! read more

I normally don't eat KFC, so when I pulled up to the drive-thru menu, I needed a moment to look over the options. The employee asked, "How may I help you?" and I politely said, "One second, please." She then asked me to get out of the drive-thru and come back around when I knew what I wanted to order. I had literally JUST pulled up to the menu. How am I supposed to know what I want without even being given a moment to look? After that interaction, I immediately drove off without ordering anything. For me, bad customer service is enough to make me question the entire experience, including the care being put into the food. If this is how customers are treated before they even place an order, I'd rather spend my money somewhere else. Completely unnecessary and unprofessional interaction. read more

We drive up to the window and wait for the food waited for almost an hour went back to the where our food was and they said they gave it to the wrong they gave it to it was still wrong. The people really do not read more

Do not eat at this location. The food is disgusting and has given me an upset stomach the last two times with me staying in the bathroom all night. I ordered extra crispy. It must have been old and lying around for awhile. Chicken had no taste, French fries greasy and the biscuit was hard as a rock. Just close down!!! read more

Absolutely disgusting!!! A bucket full of grease. So bad, the coating all slid off of the chicken! Not to mention, you could kill somebody with the hard dry biscuits! The owner should be ashamed, and the owner and staff should be on the unemployment line! DO NOT STEP FOOT IN THIS SO CALLED RESTAURANT! read more

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bought $64 worth of food and the large fry barely had anything in the box and the chicken strips were small. I hate this kfc because the workers are lazy read more

Order was wrong to start off with. Then the quality and amount of food was poor. The coleslaw was a large and was less than 1/2 full. Mashed potatoes were watery and chicken was overcooked. We used to love KFC but that was probably our last visit. read more

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I have a bad experience with the university branch, I ordered online, and when I arrived at the store, I had to wait 44 minutes, while I received a warning that the order was ready, but unfortunately they did not receive the order in the first place, and then they gave me a missing order, and the worker's clothes are really very dirty, the last time I ordered from KFC read more

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Leslie here provides with 5 star services! She is helpful with any request. She is very good at what she does here at KFC.

I do not like this location. I have NO good things to say about them. It's the closest place that serves chicken fort daughter. I have a bad experience every time! The customer service is terrible & they don't care. If I could give zero stars I absolutely would!!! I don't even have the energy to express my concerns. I do not recommend. read more

What a great KFC! I've been to many KFCs throughout the country and this was one of the nicest, well run version that I've been to. I went here for the beyond fried chicken which was being test marketed in early 2020 in the Charlotte area. I knew 6 pieces wouldn't be enough, so I sprung for the 12-piece and got 6 plain and 6 with Nashville Hot sauce. I'm not 100% sure if the sauce was vegan, but I figured it wouldn't kill me. The square nuggets themselves aren't "vegan" due to the fact their cooked in the same oil as their chicken fried chicken. But all of the ingredients are non-animal based. Everyone from the people taking orders to the staff in the back was super friendly. For a busy lunch crowd on a rainy day, they were awesome. The food came out quickly and I was in and out and back to the office in under an hour (mostly due to the traffic in the area). The presentation of the food was great too. The trays were nice with a wood-grain pattern and the food was hot and fresh. The beyond fried chicken is pricey though. I wish they had a 9 piece as I knew from a previous KFC that 6 wasn't enough. 12 was too many for one person, even a fast food junkie! (I did eat it all, but was super stuffed). The steep hill kinda sucks, but it is what it is. You can go in from the back behind the QT if you're a timid driver. read more

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The garbage smell as you wait in the drive through is really offensive. That dumpster area needs some attention. There's standing water and trash everywhere. And it's hard to read the drive thru menus through the overgrown rose bushes in front of it. They were completely out of chicken tenders for the rest of the night Friday at 8pm. We made do by picking other things but it was a bummer. None of the staff working the window wore masks which is disappointing when I'm wearing one in my car for them. The pandemic is far from over. read more

Ordered through Door Dash, got a chicken sandwich plain, large mashed potatoes, a biscuit, and a large sweet tea. Honestly, chicken sandwich was made as asked, potatoes were great. Biscuit was hard but I don't mind. The 1 star is for the fact that my Sweet Tea is UNSAFE FOR CONSUMPTION. It smells like a gym rag you left in a dark warm closet for an entire season. The stench of mildew coming from my drink is unbearable. read more

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very rude manager, terrible food. walked in, ordered a drink and they had the nerve to say I couldn't charge my phone and sit down. no wonder nobody goes there its awful. read more

Worst place to visit because the service sucks. It seems like the young kids are more concerned about their cell phones rather than service. They also get your order wrong not once but twice after sending it back. read more

My family was hungry went here because I was in the area and chicken sounded good. This location by far is a disappointment. The wait was very long but that's fine I didn't mind. My chicken LOOKED COOKED but it wasn't cooked all the way at all which is the worst thing that you could receive ( undone chicken). They ran out of sides so that was another wait. The coleslaw was very dry and the mashed potatoes just didn't taste right. The Mac n cheese was good and the biscuit was super hard. The dining room wasn't open but for some reason was dirty. Cashiers was all over the place but not professional in any way. I don't recommend this location. It's sad because kfc could be really good but unfortunately they always slack off. read more

KFC - Fast Food Near Me - Charlotte, North Carolina

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Staff was apathetic and ambivalent. Chicken was dried out and hard. Unfortunately I didn't. Know this at first since I got It out of the drive thru. Don't go here. Go to Smithfield's or Bojangles instead read more

First and last. Went to drive thru at 7:55pm. Asked for 8 piece original. "We ain't got none 8piece" to "we ain't got no chicken" No timeframe, no reason why. I just told the heffa "thank you" and left. Right. The chicken spot has no chicken. Why bother asking me what I want to order. "We ain't got chicken" would be the first thing you'd say. Close then. Damn dummies. read more

The service was ok but the chicken was very dry, lacking in taste, and difficult to digest. All of which resulted in a very unpleasant night of unendurable constipation. Can't say I'll be back. read more

Private parking lot with steep downhill entrance. Been to this location twice during lunch hours and the service and food have been good. Drive thru was quick and efficient. First visit they did not have original wings, so I got a $5 box and the server gave me an additional side for the inconvenience, thank you. The food was hot in temperature and non greasy, mashed potatoes piping hot. Second visit I got my wings!! Again the food hot and non greasy. I will return as long as the service and food continue to be great. read more

Terrible service, terrible food. I ordered $35 for food that they gave me no biscuits and no gravy. I pulled back around for them to tell me the biscuits were cooking but didn't even tell me. I have soggy chicken, a soggy broken bag and not even one pack of honey that I asked for. I've now watched other walk in to complain. I've been waiting now over 30min. I've watched people play with there hair and still fix food. Some things needs to be done about this location. read more

KFC - Fried Chicken that I'm having to reheat bc we waited almost 40min for biscuits. - Fast Food Near Me - Charlotte, North Carolina

Absolute trash of a store. Ordered online on door dash and was sent a complete disaster of an order. I ordered a bucket meal and got 10 drumsticks, mix of extra crispy and regular. Missing all sides except mashed potato's. These people don't answer their phone. And will not make it right. Everyone should refuse this store. KFC should revoke their franchise. Just read the reviews. This is disgusting for a company. read more

Every time I eat here the food come fresh and I have all of my items I wanted. Say the tenders are small i never thought they'd give a extra one, or just remaking orders like the reviews below aren't nice. I've seen them busy and taking orders and all I can say is ordering fast food isn't for the impatient and definitely not for the inconsiderate. They some nice ppl there. read more

KFC - Well packed. Nicely prepared. And the potatoes are so good! - Fast Food Near Me - Charlotte, North Carolina

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It's industry standard as far as KFC goes, but I had no issues here. Only thing that was a negative was that they didn't have sweet tea made when I was there. Staff was very monotone, but that's fine, you don't come to KFC for Chick Fill A service, you know? Anyway, the service was a tiny bit slow (lunch time) even though they were not super busy. The good thing though is I got fresh hot food. Yo me, that's worth the wait. If my food is always fresh, they can forever work at a steady pace while listening to Gucci Mane in the back. read more

KFC - Fast Food Near Me - Charlotte, North Carolina

Terrible service. We ordered 35+ dollars in food and received maybe half, if that. We were not notified of anything not being in stock or available. We received one out of the four biscuits, no gravy for our potatoes, no macaroni, and they gave us 3 small fries which we did not order - also no sauce. Tried to reach out and call - you guessed it, no answer. The food took forever to receive even though we ordered online for pickup and it took us 20 minutes to even get to that store. Terrible service - do not recommend. read more

The service here is trash bunch of people who don't actually wanna work here. Wait is out of control i order food from doordash and they gave my order to someone who isn't me and refused to remake my order don't recommend coming here AT ALL read more

Bad service south tryon store, they do not have a choice of sodas, no pepsi, they do not have original meat, I asked for crispinpensabdo that it served and arriving at the house all straight to the garbage, I wasted all my money, 4 services that I bought everything to the garbage, no I come back more. and by the way the chicken was raw and bad taste, yuck read more

Totally f***ed up my order. No cole slaw. Will never give them any more of my money. Got 2 orders of mashed potatoes which arent even that good. They dont put in enough breasts. read more

I love kfc wings, but these were fried hard and salty. These would not pass for kfc wings. I will not be back at this location for wings.

Waited over an hour for chicken tenders. How is that possible? I always have issues when I come here and that was definitely my last time.

We went to kfc today cus we were craving some fried chicken we ordered the $30 fill up and asked if we could just have drums and wings cus who likes thighs. she replied no we can't do that with a rude tone. At the speaker i asked for sauce They told me to come to the window for sauce and they didn't ask me anything about sauce and didn't give me any. She rudely handed me my food and money and didn't say anything after. Was not happy with this experience. read more

Would love to have a conversation with the franchise owner. It's obvious after a few visits that the employees run the show here and care little to nothing about the guests. It's rare that they have a selection of chicken in stock plus I worked at a KFC in the past a know the prep times are less than half what they've quoted. Lazy and rude.....hopefully the owner hit the lottery and just doesn't care. Otherwise, it's time to clean house. Normally wouldn't post a review for a KFC but I'm tired of searching for the owner's email.....maybe they'll find me read more

Worst fast food restaurant ive ever been to. This last time i went they didnt have any extra crsipy chicken, I got 7 legs in a 12 piece bucket, no pot pie, no biscuits, no sweet tea. How they are still in business i dont know. read more

Ok so we had the munchies after the movies... why not KFC. Normally they aren't disappointing. We had the wings and we also ordered some potato wedges. Wings are normal; but the potato wedges were AWFUL. What a waste of money. They should know better than to serve this to their customers. I mean; would you want to eat something so disappointing. These wedges were fried so hard it was ridiculous and not edible....!!! Smh! read more

KFC - Hard; old potato wedges...!! Just awful! - Fast Food Near Me - Charlotte, North Carolina

Came out on a rainy day last week to grab some KFC for the family. Yelp reviewers beware. When customers take the time to rate an establishment it's 100% true. This had a two star but needs a -6. Second time coming here and they never have product. Upon entering the drive through they indicated it would be a 5 minute but it was more like 45 minutes. They came out twice to tell me the fryer was down or that they didn't have the product. Other ppl in the drive through came and went. I ordered a 8 piece meal. They gave my chicken to someone else while waiting seriously no joke. Customers be ware. This place needs some management assistance. Run far away! read more

This is the worst KFC I have ever been too and I don't even like KFC that much. First of all they said they had one piece of grilled chicken left. Then after waiting in line they say they are completely out of chicken. The only thing they had was strips. Like what in the world is this place. I could understand if y'all was busy but considering the 2 stars you already have no one wants to come to that location. Shame on y'all for the lack of work ethic. I will be contacting corporate. PASS THIS LOCATION AND GO SOMEWHERE ELSE. Geezs!!!!!! read more

Been waiting for a famous since 12:35 it is now 1:00 and I went over my lunch break was only 4 people there they were waiting for 20 minutes before I came in this is an everyday thing read more

This is a pretty cool location. The entrance from the street is down a huge hill, into the parking lot and drive thru. But there are plenty of parking spaces once you make it down. And since the location is relatively "new" from the outside it looks clean and well kept. I haven't been inside yet, so this review is strictly based on the drive thru. My experience was great! I already knew what I wanted so it didn't take me long to order. I keep it simple with a two piece-white meat with potato wedges and corm. The cashier was very perky and upbeat. When I arrived at the window, she was just smiling and had an excellent attitude. It's so rare to find perky, happy people at the drive thru windows. So that definitely made my visit! To top it off my order was hot and prepared correctly, and of course it tasted great. A bonus for this location is that they have a lunch buffet! I will have to make sure I check it out one day! read more

Never believe this KFC when they tell you that the hot wings only take nine minutes it takes 25 minutes. The best times to go to this particular KFC is never they can be totally empty and still take 30 minutes for your order. I'm done with this review but it won't let me post it yet because I haven't said enough about this stupid place I'd like to give yelp a review and say what the fuck why can't I just post a small review to the point without a lot of blah blah blah that is not needed read more