I don't usually leave 1-star reviews, but this experience felt worth sharing. I stopped by for lunch and was already a bit disappointed to see there's no drive-thru. When I walked in, the restaurant was empty and there was no one at the register. A man who appeared to be refilling his drink turned out to be the cashier. When I asked if he could take my order, he said yes, but wasn't friendly and didn't show much in terms of customer service. My order came out in about two minutes, which initially seemed impressive--but it quickly made sense why. The fries were hard and tasted old, like they had been reheated. The chicken tenders were cold, and the biscuit didn't taste fresh like they usually do at other locations. On a positive note, the dining area did look clean. However, the food quality and lack of customer service really stood out in a negative way. Unfortunately, I wouldn't return to this location. read more

KFC - 3 pc. Tenders Combo - Fast Food Near Me - Baldwin Park, California

Came in and grabbed the #9 chicken sandwich with nuggets for $13.99 and honestly, great value for a great meal. You get the sandwich, nuggets, fries, and a drink, and everything was fresh and on point. I also had to try their new cheese curds -- so good, crispy, and flavorful. This location really stood out because it was super clean and well-kept, which makes a huge difference. The food was solid, the place was spotless, and the overall experience was great. I wish all KFC locations were like this one. Definitely coming back. read more

KFC - Fast Food Near Me - Baldwin Park, California

Thanks T-Mobile Tuesday! I got to try KFC again, haven't had KFC in years! Had a deal for free 3 piece tender box with fries and a biscuit. Tenders were much better than Popeyes in terms of being more meaty. Fries were just as good as Popeyes with the nice seasoning. Biscuit still dry as the desert. Leaves your mouth feeling like the dough is stuck on like glue. Be sure to have gravy on hand or else it's super dry. Also got a bucket of chicken extra crispy. On Tuesdays it's 8 piece for $10. Very decently priced for the chicken. Sandwiches were decent and crispy. A bit cheaper in price versus Popeyes. Not sure why, but my order did not come with sauce. The receipt said sauce and "no sauce"... weird. Ordered togo so it was a quick in and out. Noticed that if you ordered in, it seems to take longer. Overall without any deals I probably would not have tried KFC again. read more

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No one is checking the front for any guests. Waited ten minutes for service not welcoming at all. There is no drive through and I was the only one in the joint why is everyone hiding in the back!!! read more

Placed a mobile order for a 3 pc tenders box and a chicken sandwich and added two sauces for the tenders box and a ketchup packet for the sandwich but when I got home, I noticed that all the sauces were missing. My friend also placed an order for a 3 pc tenders box and a famous bowl and also requested two sauces and utensil for the bowl but they were also missing :( I thought the tenders and chicken sandwich wasn't as crispy as I would like them to be. I enjoyed my friend's famous bowl though! The chicken for that item was surprisingly crispy even though it was on top of mash potatoes and gravy. The interior looked pretty clean and the worker who handed me my order was friendly though! read more

honestly i stopped going to all kfcs since they were so oily and not much protein/ meats are on it as fresh as other chicken spots. but had a deal for t-mobile tuesdays and even with multiple glitches on the app, it wasn't so terrible at all! 3 tenders and fries for free with a purchase of $5 or more and i got "a taste of kfc" which included 2 pieces of chicken, mash potatoes and gravy (no bueno), and a biscuit that's overly salted but i do lov my breads... read more

KFC - spread - Fast Food Near Me - Baldwin Park, California

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Seems like they're don't have anything ready. Pricing increase at this store only? Ads and commercials advertise one price and the in this store pricing is increased. read more

Ordered a 2-piece extra crispy today and was highly satisfied with my food. Also got the a 3-piece original flavor tenders for later because the deal was too good to pass up. The crispy chicken was perfectly fried as I enjoy it, and the mashed potatoes on the side are always the perfect companion to the meal. This location is clean and new, but my gripe is that these guys bagged up my to-go order and the sauces for my tenders were nowhere to be found. Shame on you! I would've have opened everything to check it first but this is why it's fast food. Get in a hurry, especially when preordering. They are lucky I love KFC. read more

Always check your order at this restaurant!! They like to "bait and switch" when you place an order online and they run out of something you ordered. Rather than being honest and upfront, and offering you a choice, or declining the order because they cannot fulfill it, they just put whatever they want in the bag and tie multiple knots hoping that you won't notice until you get home and it's too late. I can respect running out of something, especially as it gets later in the evening. I cannot respect dishonesty to customers paying good money for their order. Whoever is running this store needs a good lesson in customer service, or to be replaced. We didn't choose your career -- you did! So do it with pride and an attitude of offering excellent customer service. Otherwise, you'll find yourself closed down like the local KFC that used to exist near me. read more

Always always always check your order before leaving. Missing an individual coleslaw $3.49. Went back for item. To get my item, needed to go through entire chain of command. Counter work to manager to offending employee. Then received item. Then I was admonished for next time to check my order before leaving. I didn't think I had to open each meal and check that every item was there. Oh, and no apologies for my troubles. Highly DO NOT recommend this location !!! read more

I love the I phone app you can place an order and pick it up plus many discounts that you won't find in-store I would definitely return here many more times read more

Horrible service, Jenny the manager called me a liar saying i got my tenders when I didn't wouldn't give me the hot food to replace since I came down there when I ordered Uber eats. She is a horrible manager not listening to her customers being very disrespectful arguing with us instead of making it right. Called corporate and now they are handling it so Jenny I hope u read this. read more

KFC - Missing chicken tenders in both box orders - Fast Food Near Me - Baldwin Park, California

If you plan on grabbing an evening meal here don't bother. They always close about 45 minutes before their scheduled time. Especially on the weekends. It's happened to me 2-3 times and to some friends of mine. read more

KFC - Fast Food Near Me - Baldwin Park, California

Customer service is horrible here. They mess up my order I have to go back and they argue that the order was correct. I show them my receipt and tell them to count the pieces. I'm 2 short of a 5 piece combo. I asked for a fresh order since this is cool. She said no since I used the app. She goes on to say call the company and ask them for a refund. I will take the order back. I paid extra $3.99 for the chicken breast. Count your order when you get it from the Baldwin Park location. This is my last time to buy from them. Churches Chicken and Pollo Loco will have to do. read more

KFC - I p - Fast Food Near Me - Baldwin Park, California

The service was terrible. It seemed like the staff was more interested in closing early than serving customers. Even though there was over an hour left before closing, I complained about the dry and small french fries The staff member simply went into the kitchen without any apology." This place deserves no stars. read more

KFC - Fast Food Near Me - Baldwin Park, California

Service was good. But the sit down dining area was filthy, trash on floor etc. drinking fountain was filthy and crusty as well as trash on counter. Windows filthy so forget about a nice view. Now, normally, I don't like leaving 1 star reviews, but with a full staff of 4-5 I just hope the kitchen is not like the dining room. Normally I go to churches across street, but my wife wanted to try kfc since she hasn't had it since a kid. Food was good. read more

I was pretty blown away from my experience here at KFC. This is one of the newer KFCs so it has a nice modern building and feel. The other KFCs in the area feel pretty dated. I only wanted to order chicken and the biggest order I can get away with that isn't a meal is a 4 piece. For 4 pieces it was almost 10 dollars which means each piece is roughly ~2.50. It's actually one of the most expensive fried chicken per piece that I've had. I ordered the extra crispy and I would have to say it was amazing. The breading and seasoning was delicious. It was super crispy and I couldn't get enough of eating it. Service was really quick and good. They were able to provide me a recommendation for just ordering chicken since that isn't something on the menu or online. Within 5 minutes my order was out of the kitchen and I was on my merry way eating this delicious fried chicken. Overall, really good good fried chicken, it's a bit more expensive than other places for fried chicken. Highly recommend this KFC and ordering their crispy chicken! read more

KFC - 4 piece chicken (Not a meal) - Fast Food Near Me - Baldwin Park, California

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This time is freshly made. Crispy outside. Hot and juicy meat. Delicious !! Sometimes in the past meat was dry and skin wasn't crispy !! read more

I came here for the first time since they opened, the interior of the restaurant is actually super nice with all the string lights and they keep everything very clean! The worker was very pleasant and attentive as well. I got their spicy chicken sandwich combo which came out to almost $9. It was pretty pricey but their fries are super yummy, crispy and flavorful. The chicken sandwich was delish as well, it was a big chunk of chicken that was juicy on the inside and crispy on the outside. I like their buns because it's slightly sweet and with tons of pickles yum! I had a nice experience and will definitely come back again!! read more

KFC - Fast Food Near Me - Baldwin Park, California

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Ordered a family feast, was shorted 6 tenders. Called to explain that I didn't get my order right. I spoke to a manager by the name of Michelle. I came back the next day spoke to Edna who said she was the manager, showed her the receipt on my phone which she said it could be made up or was fake. Horrible customer service, I'm gonna fake a receipt to get 6 tenders? For the prices they are charging id expect the customer service to be a lot better. I want my tenders. I do not recommend getting food from here. read more

KFC - Fast Food Near Me - Baldwin Park, California

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After a long day and stopped by here before heading home. I've been curious about their new "Beyond Fried Chicken" nuggets. You enter the restaurant and its heavily decorated with the "Beyond Fried Chicken" to promote it. Except, whenever you check on their app - its never available. I don't think this location ever gets inventory on it. I ended up getting the big box meal with the sandwich, mashed potato, slaw. it was ok - not as good as the other famous chicken sandwich from that other chicken chain lol. read more

KFC - Outside - Fast Food Near Me - Baldwin Park, California

Its funny how they remolded this location after the shoe store we had here years ago go down under. This KFC is good, its just the customer service kind of sucks. I came here not long ago to get something to eat, and they have the same problem here too always running out of chicken. Well, running out of different pieces, and people do not always have the time to wait 10 or 15 minutes for them to cook more. So, I ordered my food, bla bla bla, it was ok. Employees act like they didn't want to be there. But I still enjoyed y little time I had, not sure if I will ever come back here again. read more

This location is not busy at all. I ordered online through the app for two piece of chicken and 4 tenders combo. The two piece of chicken were fresh and juicy. The chicken tenders were dark, dried and not juicy at all as if it was refried or left over. They didn't even put the two sauces that I asked for. It's better to go to Churches across the street. Will not come back to this place again. read more

KFC - You can see the difference between the two. - Fast Food Near Me - Baldwin Park, California

$18.99 for 8-pc tenders. At $2.37 a piece I expect my tenders to be fresh. Not so fresh apparently. I got half and half. Four pieces that have been sitting under the heat lamps for I don't know how long, and 4 fresh out of the fryer. Wings have so much batter you barely have any chicken on the bone. read more

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First, no one was around to place an order, I said Hello multiple times before someone popped out. She didn't acknowledge me or said "may I help you". Finally, I ordered a bucket of chicken on a promo. She said i had to order online to get the promo. So I sat there ordered on-line and it failed 3 times. She said "I can't control the internet & keep trying" otherwise no promo. Seriously! I took my business elsewhere. Management needs to hire friendly & helpful staff. read more

Most fancy looking KFC I've walked into, the tables by the window have outlets so you can do work on your computer or charge your phone. The interior is very nice and feels hotel lobby-esque, I didn't plan to sit down and eat (take-out) but after visiting I'll definitely be planning to sit down next time I order. Also the $20 fill up box is a great choice read more

KFC - Inside the restaurant - Fast Food Near Me - Baldwin Park, California

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Late night service was not very welcoming. Overall a bad experience and i'll rather driver further out then coming back here to experience that girl again. AVOID THIS LOCATION read more

First time here since opening. Very busy after I ordered. I ordered a 3pc combo. I did not get any napkins, fork or gravy for my mashed potatoes. Line was too long and employees were occupied with customers. Also I was give a raw biscuit. I'll be back though, but not during the dinner hour and will check my order. I dined in. Chicken was good. read more

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I ordered online, a bucket and 2 orders of the spicy wings. The app tells me it will be ready at 11:42am. I arrive and there's no one in the store. I get there and they want me to wait another 30 mins for the wings. I asked them why? They said because the worker who is outside is on his 30 minute lunch. There's 3 other workers in the store, they tell me that only he knows how to cook. Which makes me wonder what are the other 3 workers getting paid for? I ask for a refund and they say because I order online I have to request via the app. read more

I want a chicken nugget and I got pieces of leftover chicken. You can't even call them chicken nuggets it's trash. Horrible customer service. I won't take my dog to eat this place. read more

KFC - I ordered chicken nuggets and I got this shit! Horrible customer service. I won't take my dog to this place to eat. - Fast Food Near Me - Baldwin Park, California

Always fresh wings and chicken, feels like they always have fresh biscuits i really enjoy there fries when they are fresh with some of the gravy Them Nashville hot tenders are really hot They go good with there BBQ sauce. read more

This is the third time in a row we got the wrong order or missing items. We like the food but would really love to get the items we order. 3 times in a row having wrong orders really sucks. read more

KFC - Ordered one box with mash as seen on receipt but that's not what we got - Fast Food Near Me - Baldwin Park, California

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I've been there plenty of times ordered the chicken sandwich combos & those times the combos were delicious and cooked to perfection but I go today the manager named Michael was very rude we asked them to be extra crispy he had a smart come back and said "there already crispy" when we received our order the chicken sandwich combos were not done throughly very thick chicken sandwiches and I asked for no cheese on my famous bowl and it had cheese on it would not recommend going to this KFC. Thank you. read more

Employees here are clueless! I walked in towards the counter to order. Only description I have of the young female teenager working behind the counter was that she had glasses and acne. I got to the counter, not one word from her. Just stared. After a few awkward seconds, I said " hello" and proceeded to place my order. I handed her a $20 bill and she looked at it funny and proceeded to walk to the back to show it to someone (manager?). The young girl came back and asked if I had a different bill to pay with at which point I told her "no, that's a real $20 bill!" The manager (?) said that they no longer take "old" $20 bills. I got that $20 from the grocery store that I work at. I was amazed that they had never seen an "old" $20 bill. I grabbed my bill, uttered a few expletives from being upset about this situation and walked out. As I walked out, I turned back and told the young girl maybe it's best that she " great the customer and say hi, how can I help you" instead of just staring at the person awkwardly! read more

Ordered from postmates and some food had missing items. Ordered 2 famous bowls and both had no corn in them. Also Ordered the NASHVILLE tenders combo with fries and biscuit but didn't come with neither. What another disappointment at this kfc.. Thought to give this place a try again but I'll order from a different location next time around. read more

Horrible kfc I've ever been!!! No customer service despite of the money that I'm spending here in this location. Hard biscuits, very greasy chicken, watery gravy and take note this kfc just opened not even a month ago. Save your money and go to the other nearest kfc or go across the street at churches chicken. read more

Came here at their opening. Right next to Starbucks The employees were nice.. I received my order quick. I only got chicken stips and they were good and not greasy.. Some tables are open for indoor dining. The only negative thing was they didn't clean the mess up but it's understandable for the first opening. read more

This KFC is the best one I've ate at the chicken was perfectly crispy not burned or over crisp the inside was juicy, tender and tasty I give them and more than 5 stars if I could great job and a shout out to the cooks!!! keep up the excellent work My daughter and I enjoyed our meal and we will definely be back for more why can't I post this review???????¿ read more

Wish I could give a 0 at this moment in time. First off, they were out of breasts and mac and cheese. Secondly I ordered an 18 piece meal. Sat here for almost an hour before I decided to ask what the hell was going on. Not to mention they continued handing out meals and seen me sitting here without an order. When I get up to the register she tells me they didn't even make the order. Completely just skipped over my order? Spent $50 to wait for an hour. Completely unacceptable. read more

***Please go to another KFC. This Baldwin Park location is the worst*** they give you dark meat when you order dark meat. No napkins given. Also ordered wings and got drumsticks. I dont think they know what chicken parts are. The popcorn chicken was old and tasted like they were old. I talked to the manager and all he said was sorry.. **DO NOT GO HERE IF YOU WANT FRIED CHICKEN** formal complaint made to corporate. read more