They have knowledgeable staff and decent selection. It's certainly better than Hone Depot now…read morethat they have moved to app driven support in the transition to AI and an increasingly fragmented world with a workforce using a generation that does everything on their phones. Our algorithms have progressed so far that our turnover of longevity is shorter and shorter and nobody now knows how to do a damn thing. Which really sucks when it leads to two people on their phones trying to communicate what you are looking for and you realize this giant box structure must act almost like a faraday cage limiting all cell service cause I can't get online and he can't read my mind when he has never had a job involving manual labor.

Close by, helpful neighborly staff. Now selling pies! The single store now has expanded with a…read morepaint store and garden center.

After breakfast, our friends needed some parts to do some minor home repairs. We stumbled on this…read morelocal old school hardware store in town. They literally are stocked from floor to ceiling with products ranging from toilet repair kits to ammunition. You know it's old school when they have parts for rotary phones. Bonus, the clerk was a Raider fan and there was an old couch with the football game on in the store. Old school classic.

An absolutely amazing store. The staff are always lovely and helpful, and they have a great…read moreselection.

Homeowners just be discerning when it comes to working with these folks for your window shades and…read morecoverings. Less than 3 years ago our home was furnished with 10 Hunter Douglass shades from these folks. We're pretty delicate and gentle on our home and take a great deal of pride in keeping everything in tip top shape. One of the shades opened up on itself (it failed) probably due to poor glue or not enough glue where the shade is held together. Reached out to these folks to see what they can do. It's under warranty but for two weeks I got dragged around by someone telling me they're going to see if Hunter Douglass would do us a solid and fix the blind just to find out that neither they or Hunter Douglass are willing to stand behind what I know was multiple thousands of dollars of work in our home. They have every excuse under the sun and the bottom line is: these guys will pass the buck and they won't stand behind their work. Think long and hard before you sink big money like that into a project with these guys. Eventually we will need to replace our window dressings and I def wont be calling them. Super disappointing.

Came within stated hours and they were closed. So frustrating. We drove too long to come here. Why…read moreis keeping accurate hours on your website and yelp profile so difficult for businesses?

Excellent customer service. Always seem to have excellently what is needed. Nice to have a local…read moreshop with these items, instead of having to order them off the internet.

This place is a real gem if you have to maintain equipment. They can custom build hydraulic lines…read moreand fittings, fix u-joints, chains, controllers, etc. They have just about every bearing and belt known to man, and get things done fast! Not sure why folks sometimes say they have bad customer service, probably those folks are looking for an actual repair shop, these folks just fix parts. So if you have equipment to maintain and something breaks, then bring the broken stuff in (not the whole machine), and they will fix you up!

I have relatives in the Cazadero area so spend some time there. I live in Redwood City, about two…read morehours away. We are in the middle of a backyard redo, and are adding several rough redwood planter boxes. I came across Berry's last Friday. The quality of their lumber far surpassed what we could find here. The people, Bruce, Donald etc were extremely helpful from the wood thru the screws we should use. I ordered all from Berry, and it was delivered to my house today, right on time and complete. Yes, a nominal delivery charge, but the price difference from here to there actually saved us money, and the quality (no cracked ends, freshly milled etc) was tons better. Highly recommend this business.

its ok sometimes there is good prices but most of the time its really expensive for some crusty but…read morethats how it goes in the woods

Customer service is the best! Answer calls and help! Home network that works flawlessly!read more

On time Gave great budget options…read more Shared insights to what is needed and what is truly optional

Every time I go into this place I always find something that I or my family can use in our home…read more They have everything from small single egg pans to huge pots for stews. They have reasonably priced eating utensils. They have cutting boards that range from just pull out when you need it to giant ones. Obviously they cover restaurants as a lot of their items are more for a commercial kitchen. But the bonus is that the staff is friendly and do not discriminate when you come up with items for your home. I do love that they have longer handled spatulas, flippers, and spoons that work well for having a child learning to cook to help keep their hands a little further away from the hot item they are working with. The kids do love that we got little .5oz dipping cups for them to have more than one sauce that they can dip in when we do fried foods or just when we want to keep things or spices separate while cooking.

The men behind the counter who totaled up my orders were professional, courteous, and did not…read morequestion my purchases. It was the women who rudely put me on the spot. Why was I buying so much? What was I going to do with all of it? They found me peculiar and made sure I knew it. When I turned to leave, one of the women called out in a taunting, sing-song tone, "Have fun clea-ning!" Okay. Fine. If that's how it is, here is a complete explanation of my purchases: PRODUCT #10607 TOWEL, BAR MOP, WHITE 30 OZ., 16" X 19", FULL TERRY, 100% COTTON, MACHINE WASHABLE, 12 PER PACKAGE, $23.95, plus tax. At $2.19 each, these bar towels are essential in maintaining a nice home while keeping my budget in check. They serve as kitchen rags, wash cloths, hand towels, dinner napkins and, yes, they are used for light cleaning. Laundry is simple; no sorting, no colors that bleed, no designs that will fade, and no graphics to melt and peel in the dryer. A purchase of 4 dozen bar towels lasts approximately 10 - 12 years. Stained and worn, the rags are moved to the garage and used for washing the car, cleaning windows, and performing other generally filthy jobs. They will last another 5 - 8 years before ending up in the garbage can. Pleased with the 30 oz. cotton bar towels I'd purchased, I thought it wise to invest in another four dozen while they were available. It's become difficult to find good quality at an affordable price these days. I believe I have justified my practical outlay. Can the derisively inquisitive women who represent CASTINO justify their grossly unprofessional behavior? I suggest the next time they don't understand a savvy customer's purchase they simply say, "Thank you for doing business with us."

I have purchased professional audio equipment for my DJ company for the past 15 years, and I can't…read moresay enough good things about Ricky and his staff. They consistently provide exceptional service and are always attentive to my needs. Whether you're a DJ or musician or need any professional equipment, they have everything you could possibly want. I'm truly thankful for the positive experiences and outstanding service they've delivered over the years. Highly recommended!

Since opening in Petaluma over a decade ago, Ricky and his team at Pro Audio are my go-too guys in…read morethe Bay Area. I have spent 10's of thousands there on sound systems, controllers and accessories. they are ALWAYS a total pleasure to work with, and always giving me the most competitive price!