Let me save you some time - go with Consolidated Locksmiths!…read more WHY: I recently purchased a home and wanted to get the locks rekeyed. I spent about an hour calling every single Locksmith in the Charlotte area I could find for quotes. Every place I called tried to win me over with this "$19" service charge but said that each lock would be anywhere from "$29-$49" and that they wouldn't know until they arrived. Plus they try to win you over by sending out someone to quote, and that they "won't do any work without your approval," but you would still owe the $19 service charge. VALUE ADD: I don't like signing up for anything without a clear understanding of what I'm getting into which is why I made the choice to go with Consolidated Locksmiths. After spending 1-minute with them on the phone, I was relieved that I finally found a company who was providing me clarity into the two things I was looking for: 1) what they were going to charge me and 2) what was included in that price. They assured me that they don't play around with this guessing game, and they give you a clear understanding of what they will charge you before arrival. They were able to get me in the next day and were able to change my locks in 15-minutes! TOTAL COST: They have a flat $65 service charge plus $10/lock. So for two locks it will cost $85 total - and this includes tax. They give you 3 keys included with this purchase, and its about $3 for each one after that. They accept all major credit cards as well. They were an hour late to my appointment and were super apologetic and even gave me an extra 10% off as a courtesy. In total, I only paid $76.50 to get my two locks changed and three brand new keys. Would totally recommend using them and I'm sure I'll be back again!

My key wouldn't come out of my ignition. The car continued to run. Couldn't turn the car off. I…read morecalled the gentleman at consolidated locksmith he knew exactly what was wrong with my car. Took him 25 minutes to get here he fix my car the price was fair. Now my car is back roller. Professional work at its best.

Eric, with SOS Locksmith was amazing. He responded with a quote within 5 minutes. He came and…read moredelivered the service I requested, and charged a fair rate. It was a little less than the competition and he was able to come the next day. I am his loyal customer, now.

Eric provided excellent service. He responded to my quote request within about 10 minutes and gave…read morea reasonable and clear quote. There were no hidden fees. He was able to come out within about an hour on a Saturday evening. I had locked myself out of a utility closet and he opened it within a few minutes. He also had a used doorknob on hand to swap one of mine, which was very convenient. He sold it to me at a good price. He rekeyed an old lock of mine too. I would recommend Eric and I'd use his services again.

Tracy has been very helpful and patient in handling the ordering and installation of locks and a…read morenew fire-rated door. Knowing nothing about doors and locks and fire-ratings made for a steep learning curve for me, but Tracy and everyone at Eastway has been deeply helpful during a distressing time given the duress and urgency of my project. Thank you so much!

Thought I had a lock out, but was just a jammed door. Tech was out within 1 hour of my call, was…read morecourteous, professional and since we truly were missing the key the tech rekeyed our storage building to prevent future issues.

Had a great experience with this company! Young man's name was Preston, My key was worn & the young…read morewasn't sure he could remake a new one. But he did, they said 39 to 45 mins to get to me & he was there. 10 mins later he was done!! Highly recommend this company for your locksmith needs. I called him lil Dr. Frankinstein

Very professional. They communicated well and followed up with messages quickly. They performed the…read moreservice quickly and for a good price. I would definitely use them again for locksmith services.

Beware of this place. When you get a quote get it in writting…read more I went to have a lock rekeyed and the 1st time is was not done incorrectly. That cost $21.65. Then went I went there he said she should of charge $25.00. He would not honor their work and I did not get a refund. For some reason only one lock was rekey. He said no one was there to do it so leave the locks and they will key them. He said it would be $50.00. He called me back and again on the phone he said $50.00 for both. When I got there to pick up the locks he says I am going to give you a discount and it will cost you $70.00. What happen to the $50.00 charge? I am already out $21.00. I said what happen to the $50.00 charge. I did not argue with him and paid it. We installed the new lock and it would not even work. It would not turn all the way and hard to get the key out. I return the lock to th place I bought it and said this was an espenive lesson $91.65 for something that does not work. I do not even know how they stay in busness when they are not even there half the time. I will not be going back. I would not even have them make a copy of your key. I am sure they would do that wrong as well and they will proably over charge you.

Showed up during operating hours and you were closed. Tried to call and no answer. Was contacted…read more30 minutes later and told the person was at the bank. I suggested a not be put on the door saying when they would return. Bad experience!

Horrible, just horrible service.--worst, unprofessional service I've seen…read more Made an appointment two weeks ago for 9-1....no call nor followup. It's now 2pm and I called the national number (can't reach tech directly). Then, I was on hold for 25 minutes only for customer service rep to say locksmith has 3 other jobs and might call me later.

Jeremy Dobosz was our technician today and he did a great job. Polite, professional, and was really…read morequick. Thanks for the great service Jeremy!

I lost my key to my storage unit & needed a locksmith. I sent a request online & received a call…read moreshortly after. They were able to service me within 30 minutes of the call. Mike was very professional and polite. My lock was an older lock & a bit difficult to take off but he was able to get it done within 10-15 mins. The price was what I expect from a locksmith. I wasn't overcharged or undercharged. I would say it's average. I highly recommend this business! Hopefully I won't need the services again, lol

I had a great experience with Expert Lock and Key. Brian was professional, quick and affordable. I…read morehad to have my locks changed for my front, garage door and back door. I called another vendor that was non-responsive and unavailable when I needed the job done for that particular day. I spoke with Brian and he was able to accommodate me as soon as possible. He comes with a fully equipped van which was very impressive. He even gave me a few suggestions regarding my doors. I would definitely recommend these guys and will utilize his services in the future.