I've been going to Old Town Oasis for about 2 yrs now. Always an amazing experience. Mike is a…read moreexcellent masseuse. He can run his hands down my back and know exactly where I'm having problems. I book a 2 hr massage every month, it's gives me a new lease on life, puts a smile on my face and a bounce back in my step. Do yourself a favor, book a massage. The facility is spotless. Very easy to get to, and you'll be treated like you're the only person that matters, and you are while you're on the table. Very easy to book appointments.

Great experience! When I walked in I felt welcomed with good vibes. I walked out, feeling…read morerejuvenated, from a long work week. I definitely would recommend this place and I will return. Cupping and hot stones are also free

everything was perfect. I brought my daughter for her first facial she's 13. They were so kind and…read moreexplained everything. We also did the soaking tub and I did a massage. All of the staff was friendly and. did amazing My husband was even able to hang out at the pool during our services

I booked a couples massage at SpaTerre for 9 AM on Monday, April 28th, as part of my 30th birthday…read morecelebration. Unfortunately, the night before, I experienced a sudden allergic reaction, likely due to something I ate at dinner. My face swelled up, and I developed severe eye irritation and drainage. Despite hoping the reaction would subside with medication, I woke up feeling worse and knew I wasn't in any condition to receive -- or enjoy -- a $375 massage. I was aware of SpaTerre's 24-hour cancellation policy and had a friend contact them by both phone and email as soon as it was clear I wouldn't be able to attend. The staff accepted the cancellation but informed us that a refund would not be possible due to the policy. Later, I followed up directly and explained the situation to the manager. I hoped for a spa credit or more flexibility, especially given the medical nature of the cancellation and the fact that I visit Key West regularly. Unfortunately, I was told the most they could offer was a discount on a future service. While I understand the need for cancellation policies, I was disappointed by the lack of flexibility or empathy in this situation. Emergencies happen, and I had hoped for a more compassionate response. For that reason, I'm hesitant to rebook with SpaTerre, even at a discounted rate.

Be aware ! This is not the spa at southernmost beach resort!!!…read more Lots of people are confused and book this spa but has nothing to do with the actual resort.

Great massage. Although, I specifically told the owner I only wanted a 1 hour massage. He told me…read moreduring the massage that he was going to do 1 hour and 30 minutes and I assumed he would charge me so I said no, 1 hour please. Then he charged me for 70 minutes without my original consent. Upon showing me the bill I decided I wasn't going to tip high for just that reason and he then proceeded to tell me I did not tip him enough. It honestly ruined my whole experience and I would NOT recommend this to a friend. Tip pressuring and scheming is rude and not what I signed up for.

Always friendly and helpful staff, quality mani pedi. It's a very relaxing space. I typically just…read moredo mani pedis at Ocean Wellness, but have also had a massage and facial, which were both great experiences as well.

I never leave bad reviews, but I feel I need to after this experience. I've been getting massages…read morefor over 20 years, and this was one of the most uncomfortable sessions I've had. During the session, the therapist made contact with the side of my breast more than once while stretching my arm. It did not feel controlled or professionally handled, and it made me very uncomfortable. I had to turn fully onto my side to prevent further contact, after which it finally stopped. Overall, the session lacked proper technique, body awareness, and professional boundaries. I did not feel at ease during the massage and couldn't wait for it to end. I was considering asking him to stop and leaving, and now I really wish I had. Clients should be able to trust that they are in safe, skilled hands, and that was not my experience. I hope the business takes this seriously and addresses training and client safety. If this therapist is new, he should not be working unsupervised with clients until properly trained. This review reflects my experience with one therapist only and is not a reflection of the entire business. The reception staff were professional and welcoming, which I appreciated.

Friendly staff. Spa is located across from Casa Marina Hotel. Received excellent massage. The staff…read morethat performed my massage has been there for 6 or more years. Rooms are spacious , clean and relaxing. Highly recommend.

My husband booked me a spa package while we were on vacation to Key West. We stayed in the sister…read moreresort, The Reach. I will say, it was a bit confusing finding the spa from our hotel. It's actually directly across from the Casa Marina and not and not in the resort as I expected. My package included a body scrub, massage, and facial. Each lasting 60 minutes. I felt like the scrub was a bit rushed, but was made up for by extra time on the massage. Overall it was a nice experience.

Donna is absolutely spectacular. Truly professional…read more Extremely knowledgeable Was able to answer all my questions And is a wealth of knowledge

Reviving massage that left me feeling brand new! Donna listened to my areas of concern and was able…read moreto target them to relieve some of my discomfort. I will most definitely be booking again!

While staying at the Southernmost Beach Resort I got a 1 hour massage here. The staff was friendly…read moreand very talented. The massage facility is very small, consisting of a lobby and a single room with two tables, for single or couples massages. They seem to have all the amenities a massage therapy facility should have (nice table with heater, sink, towel warmer, etc) and they have an assortment of aromatherapy scents for you to choose from. My massage was really nicely done. Overall, no complaints about the service or the talent here. But the prices are on the high-end.

Tried to schedule 3 spa packages. First time I called they had I couldn't book out farther than a…read moremonth, called back at a month and they said since we were not staying there we would have to wait in the lobby and wouldn't get to use all the spa amenities. Super unfriendly to deal with for scheduling.

My husband and I came for the anniversary to get a couple of massages on Valentine's day, we try to…read moremake our reservation with a month of anticipation, and was kind of hard to communicate with the resort every time we call or send a mail nobody answer them. But we did it, was a nice place to go in the pretty sunset key, the beach is nice and different on that side of the key. Our massage was for an hour and both of us enjoy it a lot. They are professional and very delicate I get the pregnancy massage and my therapist was gentle and nice. The spa is nice but I will love to have a little more amenities with the packages.