The individual who answers the phone is Hulbert's wife who multiple times has answered very…read morestand-offish and unprofessionally even when I came about a concern about the inspection. It seems like the inspector is more for the seller rather then the buyer who is hiring them for contingencies. I have done construction management and commissioning before so I dont know how in my case where a window latch on an exterior window thats UPSTAIRS is considered a low priority where there is a fall risk, wind/gust that goes through since it cannot fully latch and would need a potential replacement - which in hand did not help our case with settling on the deal to get this resolved. Literally handed us a paper and not even a follow up call to discuss the contingencies on the home. All I got told was that they only look visually and even when I looked you could see it is a bigger issue than what it was marked as. Waste of $475 that I could've done myself, oh and when I email the owner Hulbert, same half response of excusing the poor inspection that was done. I do not recommend this inspector company whatsoever. I forgot to mention - his wife when I told her the situation told me "This happens when you get a home" like what kind of response is that, don't know but this family business is beyond disappointing and a let down to put it nicely. This establishment lacks the actual foundation of what and who they're doing this for. Also the inspection was 30 minutes for a 3 bedroom and 3 bathroom house.... I've seen people thoroughly inspect homes smaller and take longer.

Tim was VERY detailed about the inspection and what needs to be fixed. Provided time for questions…read moreand concerns as well as welcoming us to see things while he was inspecting. Great pricing and awesome customer service

Very thorough inspection and covered everything I needed. Well done would use them again!read more

We hired ATLAS for a home inspection to help us identify problem areas for repair and maintenance…read morein our older home. Ed Snope came highly rated, and he surpassed my expectations. He was so thorough in his review, and patient in his explanations. I learned so much about our home that we've lived in for over a decade. The inspection was reasonably priced and the report was detailed and very timely. I only wish I had hired him sooner.

Heard about them through word of mouth, Jiri was personable and did a thorough job checking…read moreeverything. We would contact again

It has been some time since Jiri and Co. did a home inspection at our residence. So, what sparked…read morethis review? a). Jiri was the inspector. He was recommended by our realtor (we will never trust that again). Arrived and "I know it all" attitude was impossible to miss. b). Inspected our home but never really gave an honest review. It all seemed like his only goal was to ensure the sale for our realtor. He refused to go into our crawl space because of "moisture" that later revealed 35K water damage left by the previous owner. Bad luck, we think not! When we encountered a major sewer issue at the same area he refused to inspect his "insurance" did not cover it. He automatically became impossible to deal with. Another major expense. This was all within the "90 day warrantee". Its all total BS. The roof that he "cleared" had to be replace only a few years later. Again, the warrantee they promised did not cover this even if it clearly stated that it would. Read "water leak damage". Con job if I have ever seen one. I know he is going to reply. I cant wait. Lets compare notes Jiri:)

Marc came inside first and drilled me with questions about why I wanted an inspection. Only…read moreafterward did he say someone else was coming, and the assistant arrived after he was already in my home. When I asked who would be doing the inspection, Marc became defensive and walked off the job. The assistant slammed my door on the way out. This was unprofessional, disrespectful, and a waste of my time.

Getting my first home soon and Marc gave me peace of mind when he inspected my place. Though there…read morewas nothing major wrong, he caught every little discrepancy which I'm grateful for!

Great company, very responsive and easy to schedule. The home inspector was very thorough and…read moretalked me through everything as we went, and the report was detailed. I also got a sewer line scope with them that showed some areas of root incursion, I got a report and video that helped me get quotes from plumbers.

Prompt service, attention to detail, nice inspector, and thorough illustrated report the very next…read moreday. Would definitely use again!

Home inspection. Was very rude to agent. Wouldn't even shake his hand. Cannot recommend.read more

I cannot recommend Jim enough. His inspection vas incredibly thorough and informative, which was…read moreimportant to me as a first time home buyer. He spent several hours not only providing feedback on the state of the various systems in the home, but explaining why certain things should be a certain way. When anything was not as it should be, he helped me understand the path forward. The home was not in perfect condition and several major components needed work, but Jim's feedback gave me the information and reassurance I needed to move forward.

It's been a year since I used Enlighten for my home inspection and after $30,000 worth of repairs…read morethat keep pilling up, I finally decided that I needed to warn people and write a public review. I trusted Enlighten as a first time home buyer and they missed extremely expensive and costly repairs. First, there was clear evidence of a mice infestation with poop and rat poison everywhere in places I know Enlighten checked and we quickly realized this after moving in and needing to call an exterminator. Our dryer was broken and didn't actually dry and our washing machine was so full of mold if you truly looked that we had to replace both in the first month. Our subfloor has very prominent soft spots and may have water damage but the only way to confirm is to rip up all our beautiful flooring and pay thousands. Our water heater's expansion tank is 12 years expired, 30 lbs full of sediment and in an extremely dangerous free hanging position on pvc pipe. Our dishwasher had been pouring steam into the wood cabinets and leaking through the wood floors for years that the wood is breaking apart and extremely water damaged in the kitchen. Light switches were sparking and plugs aren't secure to the wall. Our bathroom shower head is leaking behind the plate and into the wall - we noticed because if you turn on the shower you can see water pushing through the plate. This is just some of the items they've missed and the $30,000 doesn't even include all of the fixes for all of this! The items they did point out they grossly underestimated the going rate of repairs so items we were told could be a quick $50 fix from a handy man, no one would do for less than $250, IF THAT. I feel like I've officially bought into a massive money pit thanks to Enlighten. I negotiated hard with the sellers for inspection rights to ensure I didn't end up in this predicament given how expensive homes are in the DMV and here I am, where all my additional funds are going to fixing up this place. I knew being a homeowner would come with maintenance costs but these are costly repairs that could have been easily avoided if Enlighten cared to actually inspect. DO NOT USE THEM.

These folks were amazing…read more Enlighten did our home inspection for our first home in DC and they were not only professional and communicative but extremely gracious with explaining every detail to us. Zach was a standout guy who was patient and down-to-earth. He essentially showed us how to use our new appliances as he checked everything lol. He even gave us tips on some common issues to look out for and some ways to mitigate those issues ahead of time. Of course, sometimes the advice was to call a licensed professional within that specialty re: things like the chimney's working condition. All in all, we had a super smooth experience with them and would definitely recommend Enlighten to anyone who needs a fair and thorough home inspection.

We were very impressed by Adam. He arrived early, did a very thorough job, has been responsive to…read morequestions, and was a pleasure to deal with. We would highly recommend him.

We found wires run on the surface of drywall after the inspection. We found unsealed walls that…read moreattached to the garage, where carbon monoxide would come in and we found water damage that, was obvious when viewed on the surface. The property is a 5000 sq foot house, so maybe he was overwhelmed. It is my opinion that Adam is what's wrong with the home inspection industry and we would absolutely not work with him again. Keep looking.