After speaking with Kevin on Monday (7/15/2019) about repairing my John Deere lawn tractor, he told me to drop it off on Saturday (7/20/2019), which I did, because he wouldn't have any room for it in his shop until then. Nobody was there when I dropped it off, but I left my name and contact info in a zip lock bag taped to the lawn tractor. On Monday (7/22/2019), I called Kevin to confirm that my lawn tractor he had my lawn tractor. There was no reply, so I left a voicemail. Called again the next day. Again, no answer, and I left a another voicemail. Friday came around and I still hadn't heard from him, so I drove up to his shop. My lawn tractor was still sitting outside where I left it. I immediately called him again to find out what was up, but again no answer. Tried again on Saturday (7/27/2019) with the same result. At that point, I was pretty fed up with Kevin not returning any of my calls, so this morning (Sunday, 7/28/2019) I drove up and put my lawn tractor back in my truck.
I don't know if he's a good mechanic like the other two reviews implied, but his customer relation skills are lacking. read more