Best in the Business Baby! Come on down and visit, Bernie…read morewill fix ya up! Bernie is always busy but he does a great job with getting all of his customers needs taken care of in a timely fashion!

Dave has done all my tune ups and repairs for several years now. He's awesome…read more When nothing could be done for a machine that someone had added the wrong gas/oil mix, he steered me in the right direction for getting a new one without wasting money on the old one. Always fairly priced, reasonable time-frame for repairs, and professional interaction. The additional option of getting my mower and snowblower picked up has been gold!

You want to avoid this establishment if possible. Dave seems like a talented mechanic, but he is…read morenot transparent in his billing practices with customers. When asked to evaluate a lawn mower and provide an estimate for the repair, he did the work first and then charged a price that was very high for the repair. When asked to have the machine ready another charge was added to prepare the machine. In addition a storage charge was added without advanced disclosure. If you want to have work done here, make sure to get very clear information on all the charges that you will receive.

I've been a Chad Little customer for about 8 years. I've purchased a Honda 5000SX and a Honda…read morelawnmower from them. They've very good at selling their products but based on my recent experience they do not follow up with good customer service. During a power loss, my generator would not start. I called and talked with two different employees. Rather than provide assistance, they argued with me stating the problem was poor gas which wasn't true and told me to drain it. I'm 78, not qualified to repair generators and unable to transport it to them. After a long unproductive conversation, he finally agreed to put me on a "call list." I knew nothing would result and 3 weeks later nothing has. I found a repair man who fixed the problem - low battery and clogged carburetor, neither of which I could fix. I won't return to Chad Little for anything.

This is not a complaint about the service that I received on my 4310 JD with a #48 backhoe…read more Although, it did take a month to change the bushings on the backhoe. At least they got it done. I understand they're hurting for help and parts are coming via the Moon or Mars. While it lay idle for 30 days apparently, Chad Little employees decided that my steel pin that holds the backhoe in transit was in better shape then the one that they had. I ended up with a bent piece of crap pin that had been abused. I can't even place it in its hole. Mine was in good condition and never bent with very little use. I also, had (8) castle nuts with U-bolts in my storage box on the fender. The (8) castle nuts are amongst the missing. Guess the jerks didn't need the u-bolts. My only other complaint or question would be what else is missing from my tractor. This is just an FYI. Pilferage is happening at Chad Little.

Fixed my riding lawn mower! it looked awesome when he finished with it. He fixed the problem same…read moreday and went above and beyond for a very very reasonable price!

We sent a running and driving 4-wheeler to you to clean the carb. You had it for 7 days. When we…read morepicked up, it was no longer a running wheeler. It was also missing gaskets and screws for the carb. You also did not have the decency and professionalism to come out and have a conversation at the time of pick up. You blocked me so that I could not message you, because you know you messed up. I understand this may be a side gig for you. However, you should not have attempted to take on a project that you could not handle and you should have had the decency to be professional. I do not recommend using this company for any services.

Wow! I haven't been in here since it was Rogers Ace Hardware, Rocky's Ace Hardware is where it's…read moreat! This is the hardware store that every town used to have, until Home Depot and Walmart came in to town... I drove here to pickup some shelving accessories....wowzers, they stock nearly every type of fastener, grommet or accessory that you might need in your life. Wow! They have paint supplies, housewares, hardware, outdoor apparel, barbecue, gardening equipment and accessories, and they even are now carrying maple syrup start-up kits!!! The Staff is friendly and very informative. If you're looking for something for your house come to Rocky's Ace Hardware. I'm sure you won't be let down!

I watched an employee (older man with gray hair and beard) walk up to a customer in line and just…read moreabsolutely berate the poor guy for being in the "wrong line" and acted like the customer was stupid. The customer looked at me with disbelief and walked off. Then my turn was next. I had just purchased an item days earlier that was hundreds of dollars and didn't work right out of the box. I had my receipt with me. He would not exchange it or refund me. He said they had to ship my brand new item out for repair. I don't think I have ever seen such a rude and angry person allowed to deal with the public anywhere. I thought he was joking at first it was so bad.