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    Outdoor power equipment services

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    Chad Little Outdoor Power Equipment

    Chad Little Outdoor Power Equipment

    (12 reviews)

    I've been a Chad Little customer for about 8 years. I've purchased a Honda 5000SX and a Honda…read morelawnmower from them. They've very good at selling their products but based on my recent experience they do not follow up with good customer service. During a power loss, my generator would not start. I called and talked with two different employees. Rather than provide assistance, they argued with me stating the problem was poor gas which wasn't true and told me to drain it. I'm 78, not qualified to repair generators and unable to transport it to them. After a long unproductive conversation, he finally agreed to put me on a "call list." I knew nothing would result and 3 weeks later nothing has. I found a repair man who fixed the problem - low battery and clogged carburetor, neither of which I could fix. I won't return to Chad Little for anything.

    This is not a complaint about the service that I received on my 4310 JD with a #48 backhoe…read more Although, it did take a month to change the bushings on the backhoe. At least they got it done. I understand they're hurting for help and parts are coming via the Moon or Mars. While it lay idle for 30 days apparently, Chad Little employees decided that my steel pin that holds the backhoe in transit was in better shape then the one that they had. I ended up with a bent piece of crap pin that had been abused. I can't even place it in its hole. Mine was in good condition and never bent with very little use. I also, had (8) castle nuts with U-bolts in my storage box on the fender. The (8) castle nuts are amongst the missing. Guess the jerks didn't need the u-bolts. My only other complaint or question would be what else is missing from my tractor. This is just an FYI. Pilferage is happening at Chad Little.

    Carrs Auto - outdoorpowerequipmentservices - Updated May 2026

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