Great customer service. The lady that helped us fix my husband's glasses was great…read more We had a great experience.

I went shopping for new glasses at Pearle Vision in Brookfield recently…read more I was greeted when I walked in the door and was helped by Shancille. She was so friendly and helpful. I will be back!

I had a very good experience, from start to finish at Milwaukee Eye Care. From check-in to finish…read morewas on time, informational, and the tests were completed with no waiting or downtime. Every step was explained fully, and my questions were answered to my complete understanding and satisfaction. The staff leading up to my meeting with Dr. Murphy were all efficient and friendly. I moved through the process easily. During my consultation with Dr. Murphy, I was fully informed about the tests being done, the results as he saw them, and also my options for further treatment. I felt heard and respected. Dr. Murphy was highly recommended to me by my dermatologist and he is also on the Top 100 Doctors of Milwaukee, so my confidence was good. During the appointment, I was able to schedule the surgery, as well as the two follow-up appointments needed. I was given paperwork with all FAQs I could need, as well as the financial expectations. I left after a very short amount of time and with all the information I would need. I have now had my surgery and that also went incredibly well. I will review this on the Envision review as that is where the procedure was done. I will, however, return to Milwaukee Eye Care for my followup appointments and I have no reason to believe I will be less satisfied afterward.

My 84 year old father, an established patient at this facility, had an eye emergency this morning…read more I called to see if they could fit him in with anyone and they had no openings at no locations. We ended up going to urgent care which is down the hall from his doctor's office. urgent care was unable to help him as they didn't have an ophthalmologist on staff and told us to go to the emergency room, 15 miles away. After urgent care and before the emergency room, we walked over to the Milwaukee Eye Care Office to see if there was anything they could do and was told simply "sorry go to the emergency room". This facility appears to fine when providing care if it's scheduled well ahead of time but if you need them in an urgent situation they will have zero compassion. I will be getting him a new doctor that can provide care when it's needed not only weeks in advance. We could have waited as we have been in the hospital's emergency waiting room for several hours now without being seen.

The best eye care anywhere! The newest and best equipment in the state!…read more Dr. Melchert is very thorough, easy to talk with! Making sure for an excellent outcome! All the staff is very nice also! I was having lens put in my old frames and they were damaged at the laboratories. This frame was very unique and was no longer available anywhere in the US. Steven tried all over the US couldn't find any! He didn't give up and found me a pair Spain ! This is service above and beyond! 5 Star service!

Best Eye doctor ever! Very nice staff and Dr. Melchert saves the day when needed. One time I went…read moresomewhere closer since I had moved an hour away. I came running back to get my prescription fixed! I will never go to another!

The ONLY place in Wisconsin to get authentic Cartier and other luxury eyewear. Very friendly and…read morehelpful staff upon entry, they have a wide selection of frames from many of the top luxury eyewear brands. For rimless frames they are able to do custom cutting for your lenses of any shape you'd like. I'm very happy with my purchase of Cartier frames and will return if I decide to get another pair in the future.

Erik and Tower Optical , is the most amazing place, always going the extra mile and goes above and…read morebeyond every single time. Who else would drive over an hour? our family does. The trip is absolutely worth it, always top brands, selection and the one time we had an issue, it was resolved quickly and without hesitation and so stress free. We will always and continue to recommend to our stylish friends that they get their eyeglasses at Tower Optical. Work with Erik, he is the absolute BEST!!!

I visited Reverie Optique for an eye checkup and Dr. Christensen was fantastic as always. She…read moreassisted me and was able to resolve the issue with a previous prescription (from another specialist). The staff is friendly and personable. The ladies are very attentive and provide great customer service. They made my first visit memorable. I'm staying with Reverie Optique, highly recommended!

I'm so glad Brookfield finally has a place like this. I use to have to drive downtown or way out…read morewest to get the glasses I like. I want something different and unique. They have the coolest frames along with a great staff. I have seen both doctors and they are both patient and down to earth. I have an unusual prescription but they had no problem taking time with me to get it right. They also have great kids glasses, my kids don't need glasses but if they did I would get them here! I also ride a Harley and have a great pair of sunglasses for the bike from them. I like the ones that wrap around your face. I have had problems with blurriness in my side vision when getting the wrapped ones from other places, but my new ones have awesome clarity. I would recommend everyone to at least visit them!

What a great selection and top notch service. Bart H, the General Manager was knowledgable,…read morepatient, and kind. I will be back! Thanks Bart!

Timely appointment. Tech were pleasant and knowledgeable. Office staff were comfortably friendly…read more My eyes are priceless and Dr. Mark Cook has had my complete trust since I moved to the area. His diabetic exams are thorough and pictures of the inner eye are well examined by this experienced,caring Doctor. He will make sure your eyeglass or contact prescription meets all of your vision needs.

Poor customer service and unsanitary. A person that was assisting me put some sanitizer in his…read morehand, then used the same hand to clean off the machine that I am supposed to rest my chin in. Then while I was reading the lines off the distant eye chart, another employee rudely interrupted the test and said that she needed help. The person then just left me there and then came back and asked me to start over. No apology and very rude. I didn't make it to the doctor, who I heard was one of the best.

Amazing service! With COVID precautions, the staff and myself wore a mask. I waited in my car until…read morethey texted me it was alright to come into the lobby. Everyone was very friendly and helpful. I looked around at frames until Dr. Katie Buchholz was ready to see me. She was great! Explained everything really well and went over my retina imaging with me in detail so I understood what I was looking at. After my exam, was finished the ladies up front helped get me fitted for my new frames, got my contacts delivery set up, and checked me out. They were helpful in explaining the breakdown of the costs and discounts as well. Highly recommend coming here!!

The worst customer service I've ever had. Twice I showed up for an appointment to adjust my…read moreprescription and was not even able to be seen. One time after 20 minutes I finally left since they knew I had another appointment and only had 20 minute window. Then I rescheduled and was told the doctor would be a half an hour late and after half an hour was told she wouldn't be in for another half hour. When I finally let them know how unhappy I was, they said the problem was both of ours??? The owner is the worst and blamed her intern, her doctor and me. Since I can't keep taking off work to not even be seen I asked for my money back . I was told I needed to continue to figure it out with them . In the mean time I still can't see !