1st Customer Service, Availability, Completion, Communication, Charles Higgins took the order from…read moreCHW CHOICE HOME WARRANTY came on Wednesday June 24th and left, no communication pool wasn't repaired fully . CHW INFORMED ME That POOLSIDE POOL SUPPLY Charles Higgins had submitted additional work and the dollar amount was in question for the repairs however, on that same day, Charles emailed that the work had been completed? CHW Informed me that on Saturday June 27, that Charles Higgins the owner had received the authorization and he completed the work on that day, Not True, and I was still awaiting a reply because he was not available till the following week so that was untrue. I also emailed Kaylee to send me a receipt for the cash payment of $100.00 given to Charles on that Wednesday June 24, 2026 which I shouldn't have to request it They should've just sent it immediately receiving the cash or paper receipt The leaking had worsen. Charles the owner and is always the tech himself was booked had he could not return until the following week which was 29th Charles came by I guess the gate was unlocked as camera showed him taking photographs the equipment stating that he had done the repairs which is untrue maybe 10 mins if that taking his photos. So we had already hired a professional POOL SERVICE Co. to come out and repair it as we were not going to have all that leaking going on all weekend including the two additional days during the week. We should've been a *Priority as this should not have been leaking period!! Whether he moved cut shifted reset etc. pvc piping I don't know, however, Charles's caused it. He now claims he never touched it. It was not about money. It was about the customer service and the repair that was needed. I don't know if CHW paid Charles twice double or just extra additional work Charles knows exactly what he Submitted that he claimed. I don't know that's between them however, this is what actually happened. I do recall reading negative feedback here as well with this PoolSide Pool Supply Service with Charles Higgins. Mistake Should have told CHW to send another vendor.

The service was awful the owner and the worker were so drunk I could smell the alcohol. Gave me…read moreattitude when I asked questions about my filter. I don't recommend going there they definitely don't know what they're doing!

We had a great experience with Kern Pools. Nick came out and…read moredesigned the perfect pool for us. The dig started almost right away. The crews were friendly, cleaned up their messes & moved quickly. Next thing you know, it was completed! Anytime we had questions Nick answered them right away. We would definitely recommend Kern Pools!

Kern pools was absolutely amazing! They finished everything quickly! The team that worked on the…read morepool were all so polite and helpful if I had questions! My pool turned out exactly how I wanted and I can't wait to enjoy it all year!!!

Bakersfield Elite Pool provides excellent and courteous service. They communicate well with us…read moreregarding our pools needs. Previously they drained our pool and cleaned it well.

They were great to earn my business!…read more When the service started they were great. They cleaned my pool and kept it clean after their services. I have been using them since October, when we started they let me know that the filters would be clean every 3 to 4 months. Every-time they come they tell me they don't have time to do it! I had an issue with the spa and the warranty company told me to have them clean it (back in October). Today, I was told they will no longer be servicing our home... no 2 week heads up or anything. I asked if they could clean the filters on this last cleaning and they said, they don't have time. They have a 4 hour window of arrival. I work from home and have dogs.... Apparently, it was brought to my attention that them waiting for 1 min and 12 seconds to give me time to put my dogs away - (without a prior call/text to let me know they're on their way) was an issue for them. I have 3 dogs... either text or be kind and wait 1 min... you're only here about 10 minutes anyways.

Family owned and operated business. Only sale you what you need .free water testing that a plus…read more they also do manufacture warranty work and thats a huge plus .staff is always friendly and courteous. If you live in Rosedale this should be your first choice for all your pool supplie needs.

This little hidden gem has great customer service and friendly staff at the front desk.read more

Highly recommend, been using Anytime Pool Service for a few years now! No complaints.read more

Shout out to Matt, owner of Anytime Pools. I always laugh when people ask "are you happy with your…read morepool service?"My reply used to be "who's ever 100% happy with their pool service?" I can say we are! We've been using Anytime for a couple of years now. Reliable service & very thorough. Very reasonable compared to what I see others charging. Love that we get a weekly email & a time stamped picture after each visit, with all the details of the visit. If you're looking for pool service, we highly recommend!

Worst customer service the lady Debbie is rude and mean first I thought she was a nice lady and…read morethen she changed. I don't know what happened.

Jose has done my pool for years now and it always looks so blue and crystal clear. He is truly a…read morefriend we cherish. My dogs love him and get excited to see him every week. It's so nice to have someone you can trust and that is so dependable with no excuses. He gets the job done, and does it well.

Just an update, still amazing pool company! We went with the pool service and have had it since day…read moreone and our pool is swim ready every single day of the year. I am just as happy as day one and would and have to recommend them to everyone wanting to get a pool done.

Andy is a not a reliable source for a pool. DO NOT USE HIS SERVICES…read more We put in a pool at a new how through him it has cracks, when we moved his assessed our pool and tried to charge us for work that wasn't needed. Then went up on the price without notification.

Working with Rowdy on the remodel of our pool was a pleasure! Everything went as scheduled and…read morecompleted on time. Rowdy's communication is excellent and upfront about pricing and you know what the exact cost will be. His work is high quality and top notch. We recommend Rowdy for remodeling an old pool and having a new pool installed. See our before and after pictures. We can't wait to see the dark blue shimmering water this summer in direct sunlight!