JL did an ok job for past 2 yrs. However, past 4 weeks of service has deteriorated. Pool turned…read moregreen and pool sweep stopped working. I texted him several times but said he has no time to text and he wanted me to call and talk to him. Finally get a second opinion who explained thoroughly what needs to be done to get our pool blue again.

Joel with Pool-Perfection is AMAZING! We've had our pool for 3 years, all of which we've never had…read morethe pool been swimmable for more than a day or two at a time. Our previous pool guy was constantly shocking it, constantly working on the yellow algae, and it was always a light tinge of green. It looked like our skimmer never really worked but I'd finally been fed up with it long enough as of about 2 or 3 weeks ago. I knew it couldn't be our pump as the problem for that amount of time because when we moved in about 3 years ago it was almost a brand new pump, top of the line. I fired the old guy and gave Pool Perfection a call. Joel answered on the second ring, spoke perfect English, was able to give me a quote over the phone in about 30 seconds (as opposed to the other guys who wanted to schedule an appointment to come out and see the pool....taking up tons of time) and was able to get the pool sparkling clear blue in about 2 weeks. The first week he tested the filter and water and did a couple things to it. When he came back for the second visit, 1 week later it wasn't sparkling blue already which isn't what he was expecting. He took time to look through the filter and realized the old guy had set a setting to where it'd turn off after about a day, and it'd have my water just sit for the other 6 days of the week. It was deep in the settings. He had the expertise to find this problem and fix it there on the spot. By the end of the second week my pool was clearer and bluer and more inviting than I'd ever seen it ... EVER! I HIGHLY RECOMMEND Pool Perfection to anyone who's having current issues with their pool or pool service. They're reliable and actually know what they're doing. Their pricing is also right in line with everyone else, giving them top-notch value. My husband and I are SO THANKFUL to Pool Perfection!

Our last pool guy stopped coming around and our pool started turning green and foggy. We found this…read morecompany while on our way to the grocery store where we saw a company vehicle. I immediately called and the individual was able to give us an estimate and fix our pool issue that same day. He is very responsive, informative and gave my husband a step by step of pool issues and how he was going to resolve them. Our pool has never been so clear, we highly recommend this company.

We have had Wol Pool Service for quite some time. They come out once a week and do an amazing job.read more

Genuinely the guys that we had are awesome we had one guy who was great but he ended up leaving and…read moreour current guy is the friendliest guy ever. I one thousand percent recommend

The service team at CA POOL service are beyond top notch! we've been using them for over 5 years &…read morethey provide us with a clear beautiful pool. If we have an issue or notice it turning colors, all our tables is a quick text/pic to Bobby & he had it looking amazing in a few days. very knowledgeable of pool care & maintenance. thank you all for your hard work.

5!! I cant express how happy I am with the service I received. The owner, Avery, is really sharp,…read moreknowledgeable, and does what he says he's going to. He operates with the upmost integrity and that's important when doing business. I will absolutely recommend this business to anyone who has a pool.

Received free estimate for pool service. Rapid response from Avery the owner. Very friendly and…read morecourteous. Fair and transparent pricing!

The New owner, Ruben, not only does is job amazingly, his customer service skills also top over any…read moreother pool guy I've ever had. Everytime I've had an issue with my pool he's been quick to respond, with a friendly and attentive attitude! Definitely recommend!

Quality of work depends from each visit, usually pretty well done. But my problem was with the…read moreowner. She must have been oblivious to my security system that includes audio because I heard her constantly insult my spouse and even her employees, who in fact were doing the majority of the work as she talked on the phone in the summer heat.

Since Scott has moved on and doesn't run this business anymore, his son Daniel has been the pool…read moreguy. I hate to rate 1 star ratings, but my experience with Daniel has been extremely negative. Daniel doesn't come regularly like Scott did, matter fact when our pool was serviced by Scott he maintained our pool weekly and made sure to take good care of us, now... we'll be lucky if Daniel even services our pool. My husband has tried to reach out to Daniel so may times thru text, but Daniel ignores it. Daniel continues to charge us for monthly maintenance and services, but does not service our pool at all. Our pool has become green and now we have to probably find another pool guy. Daniel is not an honest person and the integrity of this company is no longer something that is not valued. It's unfortunate, especially for us as the customers. I would no longer recommend this company to anyone I know or anyone looking for pool service. If I could go back in time and choose a pool company, it would not be this one unless the pool guy was going to only be Scott, unfortunately Daniel doesn't have the same work ethic like Scott. Daniel is a really nice person, but we are looking for someone to service our pool, not just be a friendly person.

Final Update on 9/6/2018 - Scott came by this morning and refunded my May payment in cash. He made…read moresure I knew that I was responsible for his Having to fire Daniel (Scott's son) and his loss of business due to my review. Hmmm, I'm pretty sure all that is the result of not doing the job you're being paid to do! I appreciate that Scott finally refunded my May payment because they didn't take care of my pool during May. I don't appreciate being lectured or blamed for your issues caused by your lack of concern and your son's failure to do his job. I am glad I have moved on. No more updates will follow. What a total disappointment My Pool Guy turned out to be. We kept them on when we bought our house and have some issues with Daniel not showing up because his truck was broken or he was in the ER. It became a habit and I had to start harping via text to get him to show up to service my pool which is what I paid for. Now, here we are one year later and he tells me he's going to come back the next day to clean our filters because of a lot of dirt and silt in the system. What happens? His girlfriend ends up in the ER. I called Scott about the no show because I'm tired of being treated like I don't matter and I hear NOTHING from Scott! Daniel texts me later and says he'll be here that afternoon. Ok, he shows up and cleans the filter while I'm gone but the next week his "new" truck is broken! NO SHOW AGAIN! I texted Daniel about it and he says he showed up later in the afternoon and serviced our pool. Well, we had five adults in our home throughout that day and no one saw him. My dog barks a lot to announce when someone is in the back yard and guess what? NOTHING! No one came in our backyard that day. I really detest being lied to! I have had enough! I told Scott via text that I am stopping their service because of their lack of service and told him I want my May payment refunded. He tried to act like he wanted my business at this point but it was too little too late. He has completely quit communicating with me and refuses to refund any money. Daniel came for only one service and came back to clean the filter after dropping the ball. A refund was a reasonable request. If you're looking for a pool cleaner, RUN! Scott and Daniel are NOT the guys you want. Scott only wants your money and Daniel doesn't have any work ethic and doesn't hesitate to lie to you!! I have already hired a new pool cleaner and after one cleaning, my pool looks better than it ever did with My Pool Guy.

I can't say enough good things about Timeless Tidepool. I had my pool built about five months ago,…read moreand my previous pool service was unable to keep the water chemistry balanced. My pool had become cloudy for the last two visits, even though no one had been swimming in it. I reached out to my pool guy, but he didn't have a solution. I then contacted Junior at Timeless Tidepool, and the difference was night and day. He responded the same day, came out the very next day, quickly diagnosed the issue, and got my pool back to perfect condition. My pool is now crystal clear, and I couldn't be happier with the service. What really sets Junior apart is his customer service. He has continued to follow up to make sure everything is holding up and that the pool is staying in great condition. His communication is excellent, his response time is outstanding, and it's obvious he knows exactly what he's doing. If you're looking for a reliable, knowledgeable, and responsive pool service, look no further than Junior and Timeless Tidepool. I highly recommend them!

Timeless is hands down best pool service we have ever had! Great monthly rates. They take care of…read moremy pool like it is their own. They have great communication. I highly recommend using them!