I bought a new R1 here awhile ago and have been meaning to write a review. Zane was very helpful and made the process easy especially seeing as I'm an out of state buyer. Dom was helpful as well and even picked me up from the airport. I also left the bike here for more than a few months while I had Bryce build it for racing. Not only was he patient with me and didn't complain about me leaving it there for months on end, he also built a killer bike for the track. I'd highly recommend this place and will make the journey to buy from them again in the future if I decide I need anymore toys. read more

Kern County Powersports - Motorcycle Dealers Near Me - Bakersfield, California

Took my Polaris 570 sportsman in to be serviced and have the battery replaced. The dash was flashing and the vehicle did not hold a charge. Over $1500 later, they replaced the dash assembly and the brake pressure switch. They stated they checked the voltage regulator and stator assembly and they were both good. I road it briefly two times within their warranty period of 30 days before it gave out on me. The voltage was reading over 15 V while at idle and over 16 V while running. Now it runs for a few minutes before it dies. In short, I feel the mechanics did a subpar job because the machine clearly had a faulty voltage regulator, which needed to be replaced. Not gonna waste any more money with these guys for a diagnostic, questionable service, and a lousy warranty. read more

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Went here and checked some new Polaris razors out bought some parts. Everybody was helpful and extremely nice. read more

Kern County Powersports - Outside in the parking lot - Motorcycle Dealers Near Me - Bakersfield, California

Man this place is Awesome! Me and my son went in there after he had recently bought a KTM 85 2 stroke and it is flawless. They were really nice to purchase from! Very pleasant experience! 10 stars! read more

Ok so there were bumps in the road with Kern County Powersports as my previous review. But I need to comeback because of a faulty gear position switch. It was beyond 30 days yet Julian though he could get it covered. They showed alot of urgency in getting me back on the road. I now believe my earlier issue was an isolated event. Thanks to Julian and Bryan and the rest of Kern County PowerSports read more

10/10 RECOMMEND I got a flat tire on the 5 just out of town a little over an hour before closing on a Saturday, I called to see if they had the tire in stock and could change it for me (I'm hundreds of miles from home). They said so long as I made it before closing they'd get the new tire on for me, I made it and the tech stayed late, can't recommend them enough. read more

Under promise, over deliver! The team at Valley Cycle & Motorsports are top notch professionals! Dominic is personable, attentive and fun. From the time we placed our order to delivery, he kept us informed. He has a great sense of humor! Zane Stone, the sales manager, made sure our babies were ready for delivery! This team cares so much that they will give you the decor off the wall-that's the extra mile they go to see the smile on your face as you leave! We picked up 2 2023 Yamaha GP1800's! Thank you we love them! read more

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Their service department is always willing to help and answer any questions I may have.

I was helped out by the store manager numerous times, and employees under him showed excellent customer service as well. I would wholeheartedly recommend this place. Thanks. read more

i was in need of a new rear tire for my 22drZ400sm I actually went waaay over the recommended mileage for these type of tires thanks to David and Jullian for the assistance. They both got me squared away with a new affordable tire that made me more comfortable getting back on the road with a really good service price as well, thanks again and will be coming back and recommending Valley cycle to all my friends and family. read more

Kern County Powersports - 2022 Suzuki drz 400 sm rear tire replacement - Motorcycle Dealers Near Me - Bakersfield, California

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DO NOT BUY FROM THEM!! Drove 2 hours to make a purchase. Expected to put it on my card. Was told when I got there that I couldn't put full total on my card and I had to finance the other half (which I had stated over the phone that I did not want to finance anything) because people who have made a full payment with a card have disputed the charges in the past (what that has to do with me, I don't know) So I basically drove 2 hours to be treated like a criminal, NO THANK YOU! Complete waste of time. read more

Purchased my Yxz yesterday and had a overall great experience. Before I purchased I priced it with several dealers and valley cycle was right there with all your LA dealers. Shane was very helpful and knowledgeable of what I was buying. Parts was very helpful. Great experience will be back. Thanks guys! read more

Kern County Powersports - Yxz 1000r - Motorcycle Dealers Near Me - Bakersfield, California

They messed up my sons dirtbike , won't return a single call to him and they know who calls from Caller Id or voicemail. Jsut being ignored after they messed up his bike is what it is!! Stay far away from here. read more

1. Service: Horrible at returning calls, getting back to you regarding repairs and on the sales side the responsiveness is just as bad. 2. Turnaround time: Don't expect a quick anything here. Whether it's at the service desk, sales floor or at the counter. They actually make it hard to spend money there. 3. Friendliness: There are a couple of good guys in the shop service desk who are always courteous. Otherwise everyone else is trying to be cool. read more

"Very cool, pleased with Zane's fast and friendly service. I explain to him the sale is the easy part and looking forward to the service after the sale which is key to continued word of mouth " because people are going to ask me where I bought my yfz 450 r se beauty. read more

Kern County Powersports - Motorcycle Dealers Near Me - Bakersfield, California

Maybe the worst service I have ever had - took them over five, that's FIVE, months to repair my Polaris Ranger - which had started drinking oil after only a couple hundred hours of light use. Over those five months I made maybe 10 phone call to the service department. Every time they were busy and all but twice failed to ever return the phone call. Reasons for the long repair time ranged from Covid, to family trouble in Mexico to inability to get parts from Polaris. My advice - don't buy a Polaris, they are fragile and parts apparently hard to get. Don't expect Valley Cycle to care. read more

Love valley cycle they have great knowledge staff. They helped me get my first street bike and every step since then. These guys have a passion for riding and it shows. Zane sold me my bike and john and Matt helped me trick it out and maintain it. read more

Kern County Powersports - Motorcycle Dealers Near Me - Bakersfield, California

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Apparently they didn't want to sell anything to us today. Walked in asked about a certain 3 wheel motorcycle and was told nope dont have it. I mean not a we dont have. that but let me show you what we do have. A no and went on about their business. So off we went to go find a place that cared to make a sell. read more

Man every time I feel like buying a new bike it's Sunday!. An they are closed for some reason. So most people get two days a week off work, it would be a good idea to be open both of those days. read more

They are prejudice, my son and I walk on to see inventory and they very quick to judge. Not knowing your pockets are full. O well take my hard earn money someplace else. read more

Great customer service and down to earth staff. We recently bought 2 RZR's from Valley after calling dealers all over California because even though we only spoke over the phone right off the bat they were the most helpful and willing to work with us in order to make a deal. Seems like a lot of the other dealers almost didn't care to make a sale. Zane in sales helped both my brother and I get exactly what we wanted and at a better price than anywhere else. Not only that but you would hardly even know he's a sales guy and by that I mean he never tried to sell me some garbage I didn't want or up sell anything to me. He knew what I wanted and just made it happen. We drove almost 3 hours past lots of other dealers just to give these guys our business. Not sure why they don't have a higher rating but I won't pass these guys up without first stopping by or giving them a call. Will definitely be sending any family or friends back to Valley cycles. read more

Kern County Powersports - Rzr 1000 xp4 turbo S - Motorcycle Dealers Near Me - Bakersfield, California

My wife and I walked into this place today to look at ATVS. Heading into the entrance we almost turned back to the car due to the stench of raw sewage, but thought by going in we'd escape the stifling odor. Once inside a female receptionists at staring at her computer. The place looked nearly empty. No one ever said a word to us or acknowledged us. They had one ATV (a Yamaha Grizzly) and that was it. The store looked almost like they were going out of business. Stood there for about 5 minutes while two salesmen talked to each other and never got a "hey folks we'll be right with ya" or anything. As we were headed out of the store, I asked the receptionist where all the ATVs were and she said "that's all we've got. We'll have more inventory next month". Save yourself some time do not shop here. They don't seem to care about customers or keeping the store stocked. read more

purchased a 2020 Polaris outlaw 110 had some issues with quad. went to valley cycle and they have horrible service dept. be smart and spend your money elsewhere if you want good customer service. I took my quad in without being broken and got it back with my front plastic broken I seriously would've fixed it my self but Julian and Rafael kept calling me a liar and that's why I was pissed because I know it was not broken when I took it in. Both guys that work in the service department couldn't get their story straight. I have the pictures of the quad when I took it in and when it left I'll post them on yelp so you guys can see them. Sales team was good but the service department is horrible. I DROVE ALL THE WAY TO SIMI VALLEY TO PURCHASE MY OTHER QUAD JUST SO I DONT HAVE TO DEAL WITH VALLEY CYCLE CENTER read more

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Highly recommend this dealership. Shane was most helpful. I drove from Las Vegas to buy a scooter. Gave me a great deal. He showed me how to operate the motorscooter and sent me on my way. Lexi in finance was also very helpful. This is a great place to find a good deal. read more

Could not be happier with my experience. My salesman Bryan was knowledgeable and beat "LA" price by several hundred dollars with no hassle. Took delivery and had a great walk through. read more

I give Valley cycle center a negative five star review. I purchased a KTM motorcycle there short time ago. I needed to get it serviced and their service department tried to charge me double what I was originally quoted. And then tried to charge me five times too much for a basic service in the driveway. I have reached out to their headquarters in Murrieta California and in Amherst Ohio regarding this matter. Their management refuses to step up and deal with these disreputable dealer here in Bakersfield california. I just received another phone call from their headquarters in Murrieta california, and they are refusing to step up and do anything in this issue. I have forwarded all of this to the better Business bureau, and the attorney general of california, and the governor of california. I definitely do not recommend purchasing a KTM motorcycle or having anything to do with Valley cycle center in Bakersfield California read more

I had a terrible experience at this location. I went in to purchase some accessories and found the staff to be very unfriendly and I heard a racial slur. I cannot confirm it came from an employee, but nobody in the business said anything. This makes me think this behavior is tolerated by the culture of the business. Either way, I will not be returning when passing through town. I'll save my business for local LA dealerships. read more

I get a lot of my parts here and I also have bought 2 RZR AND 3 Harleys valley cycle has always taken good clear of me and have great employees to help with all your needs I definitely recommend valley cycle and Motorsports read more

I go into Valley Cycle a few times a year, usually to buy oil or a small part for my bike. The parts guys are plenty helpful, but of all the times I've gone in and looked around, a salesman has even acknowledged me maybe twice. I spent some time selling bikes myself, and was always surprised by this. Taylor was waiting at the door, checked in with us when we came in, let us browse, then checked back in in with us. While we were not currently in the market for a bike, it was refreshing to get some customer service from a sales person here. I might actually consider going back when I'm looking for a bike now, something I most likely wouldn't have said a day ago. Hopefully this is a sign of better service from them in the future. read more

Julian Quintero in service is quick to read and process your service request. It does not read it thoroughly or pay attention to the year to make the model or anything. Then she confirmed your appointment and doesn't get back to you. Even though you have multiple questions takes weeks at a time to get her to even email you back. I thought Clawson Motorsports was bad in Fresno. Till I dealt with Valley cycle. The bad thing is I was also coming to look at buying two new quads for kids. They lost my business. read more

Wow absolutely no Customer Service. Walked around and looked at every bike in the shop. Not one employee came up to me to even say "Hi" or "welcome let me know if there is anything you need. " I was coming in to check out the Victory bikes. Maybe another day and time. Headed to other shops now. HD here I come. read more

Kern County Powersports - Motorcycle Dealers Near Me - Bakersfield, California

I gave this place a one star rating several years ago, it was mainly because of management. I recently returned and discovered all new management. Julian (new service manager) goes above and beyond with the service. He's young, energetic and very knowledgeable in Polaris products. Valley cycle is a perfect example of how management can ruin a business. I'm glad to see they got rid of all those guys. read more

Been working with the service department to get some recalls done. Followed up timely, professional, and curteous. Enjoying doing business with you guys. Thanks Julian. read more

Came out of the woodworks on Yelp just for this review. (1) I felt I was cheated on a trade. lowballed for sure. I was forced into the situation tow here I had to proceed though. (2) The service department is a complete joke. Within a week of owning the bike, I had a problem and brought it in. I guess they didn't want to cover the problem. I ordered some parts, that had to be re-ordered since the wrong part was ordered the first time. The whole thing was a complete nightmare. Avoid read more

I was traveling through Bakersfield and dropped my 2002 Harley Davidson Road King to have the oil changed I traveled from Bakersfield California to Fayetteville Arkansas discovered that they shorted me 2 quarts of oil and even with overwhelming evidence to prove it they choose not to repair it this is the first of many posts to come all over the internet and blast social media I would stay away from this dealership for any repairs. I will be starting a page for anybody that's had any other experiences with this dealership like I have I will post it on the internet soon. read more

I'd give them a zero if the Yelp system allowed it. I purchased a used motorcycle a couple years ago, and the first thing I did was take it to them for a once over, to give it a clean bill of health. They told me I needed to have my rear brakes rebuilt, which it didn't need, but I trusted their opinion. Big mistake. I've dropped more than two grand there, and every time I do, there's something new wrong with the bike, despite that I initially asked them to give it a thorough inspection. When I left their shop from replacing the motor mounts, they informed me the throttle was now sticking and not self-releasing. That was a new one. Then the main fuel line went out, ON THE WAY HOME FROM HAVING THEM FIX THE THROTTLE. Took the bike in on 4/21 for the fuel line. They took three weeks to call me to tell me the fuel pump needed to be replaced, to the tune of $1600. I asked them to have the sales department arrange to purchase the bike, as I'd discussed it with them before, at a very low purchase price. They took another two weeks to tell me the sales department wasn't going to buy the bike. I made arrangements to get the bike home - I wish I could attach a picture of the bike - it's covered in dirt, having not been properly stored for more than a month. I contacted the BAR, but there's nothing provable in how my motorcycle was handled... I was told that if complaints stacked up, there'd be a full investigation. Avoid Valley Cycle at all costs. I'm in the market for a new motorcycle that can be maintained at a different dealership. These people aren't honest. read more

They're open, but not selling anything. Hmm. I don't understand. The receptionist said we had to purchase our motorcycle online. We weren't even allowed to look at the motorcycles in store even though we called and asked if the showroom was open and a guy said yes. We will be taking our business elsewhere. read more

Jamal and Zane did an amazing job working with me to get my bike. Anytime I called they answered and helped answer my questions. Jamal was even willing to deliver to my house which was above an beyond what I expected any dealership to do for me. I really do appreciate them both and they really changed my perspective on my thoughts on Dealerships. I always tended to avoid them but after working with both of these guys, it really changed my perspective. Thank you again! read more

Service dept is extremely overpriced. Tune up in Los Angeles would cost me 130-150, Valley charged me about 180. Now I need a new front tire but they want to charge me $160 just for labor! (Fred C will do it for $40 labor, Cycle Gear only charges $25 if the wheel is removed). I also need a new belt - Valley wants $180 for labor! Since I cannot afford this I have to replace the belt myself via "YouTube University" and I really don't want to do that considering the massive risk. Valley is so expensive my only other option is to load my Zuma on a truck and take it to a better shop in LA or NoHo. Valley has put me in a situation where I am driving my bike in compromised condition and attempting repairs best left to the pros. Thanks Valley :P BK, 2014 Yamaha Zuma 125 read more

Today, these guys saved my life. So I ride my BMW 1100 GS to a court appearance in Shafter only to find out, mid-way, my front tire is completely worn on one side. I can see the white thread weaving inside the tire. That's bad. I look for the nearest motorcycle shop, and they popup. I ride there, and explain that I only have an hour and a half to get to court, which is still about 20 miles away. It's now lunch time, but they agree to help. They change the tire in record time and I make it to my court appearance. At the Shafter Court, the judge dismisses the case against my client for allegedly driving 107 MPH. read more