This repair shop is amazing ! I was treated very fair and my car drives so much better ! The power…read moresteering was making a bad sound. Rack and pinyon steering was in bad shape. Plus some shocked replaced also ! My go to place !

This last week my battery died and I had a pretty busy day ahead of me still. I got my van over to…read moreCavey and I was in and out within an hour and the price was only around $150! 10/10 service and time it took. Highly recommend!

I just had my '97 Z71 truck gone through and repaired by Jt Auto and they did a through and…read moreprofessional job. I would recommend them 8f you want the job done right. I am very happy with their work

Went in for ac check. Told $650..went for it. Picked it up and was blowing hot air before I got it…read moreoff the lot. Now it's going to be another $1800...well, I'm in for $650 and this was going to hurt but I did it. I do not recommend this business...unless you want to pay 3x the quote. Btw...read the negative reviews...very close to the service I received.

I called for auto repair. I got in the same day. Customer Service was excellent polite, respectful…read morethey provided a way home and back pricing was reasonable. They had my car out the next day. excellent service excellent timing. Customer service was absolutely excellent. I would definitely go back.

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!

Stationed in Germany and Pape automotive quickly sourced a part that's difficult to find out here…read moreand was able to get me fixed up, extremely helpful over the phone! Highly recommend!

I have been using Pape for several years and they are terrific. Not only do they do great work, but…read morethey treat me like the princess that I would like to be. I've used them for all sorts of services & it's always well done at a reasonable price. Here's the best part---if they do make a mistake (they forgot to attach the new windshield wipers & when I put them on they flew across the front yard---so funny!!) they go above & beyond to fix it---they came out to ME to pick up the car & even offered a loaner! Then they replaced the entire wiper unit---free! Nicest guys in the automotive industry & you can trust them.

LONG STORY SHORT: These guys are honest, educated and have the hearts of old-school mechanics. Erik…read moreowns the place so it's nice when the person diagnosing your car's problems and giving you a quote is the person actually doing the work. There's no judgment if you have an old junker that means the world to you and a popper's budget. I was initially quoted $2200+ at another shop and ended up having all necessary work done here for $1000. They did everything needed to make my car run perfectly and they had parts and proof to show me afterwards. FULL EXPERIENCE: I came to this shop a couple years ago to get a pre-purchase inspection when I was car shopping. After about 20 minutes, Erik called me to say I shouldn't buy the car based on condition and didn't charge me a nickel. I appreciated the experience but haven't needed car work in Eugene since then so hadn't been back until... My car windows had been fogging up excessively for a couple weeks and when a co-worker noticed coolant leaking from my 1992 Honda Accord, I took my car to the shop closest to where I work. The first place I went said my heater core was broken and that I needed to replace my radiator and all attached hoses as well (even though I just had the heater hose replaced in the last 6 months in Portland and had a feeling the radiator was relatively new...inherited the car a year ago from my grandma who took fab care of it and it only has 115,000 miles) Altogether, I was quoted $2200+ Totally shocked, I walked into City View Import and got to talk with Charlie for about 20 minutes. He looked up the national averages for work like this since I didn't have my car with me (heater core replacement runs 800-1150 and "Shop 1" quoted me 1300..., radiator replacement runs 450-800 and "Shop A" quoted 850) and told me he'd guarantee City View Import could do the work for less. He was super friendly and wasn't trying to push anything on me. He explained why replacing the heater core was crucial (turns out I had basically been inhaling coolant for a month..) and that they could give me a breakdown of the rest of the work that was needed so I could fix things as my budget allowed. Brought my car in the following week and Erik's estimate (before he inspected for official quote) was 1400. I gave them the go and told him to call me if it would be over 1500. I found out a ton of AWESOMELY helpful info thanks to Charlie and Erik: --Didn't need to replace my radiator...it is, in fact, pretty darn new and just had some loose connections at the bottom that he tightened up and VOILA, no more leak. They replaced two of the hoses (third NEW one was left to be) and Erik took the time to show me the old parts and why replacing them was a good idea. --The shop sent me detailed photos of what it looked like to replace my heater core (it's a brutal 8-hour job...80% of the cost is labor) which assured me that, yes, it's pricey but they sure weren't over-charging me. --Brake fluid had never been replaced so they did a full flush and fill. Got my car back quicker than anticipated and paid $1000 for ALL parts and labor. Yes, less than half of what the first shop quoted me and still 30% under what Erik thought it might take. They gave the rest of my car a thorough inspection (tires, brakes, engine, etc) and handed me notes. They said there was a minor oil leak but something they'd keep an eye on whenever I came in for an oil change. They noticed some slight warping in my brake rotors but not enough to make driving unsafe not cause more damage elsewhere, and said it would be wisest and cheaper to replace those when I have to replace the brake pads (which is routine car work anyways, I realize I'm gunna have to put some money into this baby every once in a while). Definitely keeping my service here exclusively.

The best team ever. They are upfront with what's wrong with your car and don't overcharge.read more

Finding the right mechanic takes a high level of trust. Who knows what they could be doing to your…read morecatmobile while you're out and about chasing birds and squirrels? Worst of all are ones that recommend questionable service at inflated prices (like a dealer charging you a $120 "diagnostic" and another $120 on top of that just to clean the battery terminals). Sandpiper does it right: they fix what's broken, and will check out what you ask for without trying to coax you into paying for a bunch of nonsense. All with personable service! Couldn't be happier -- except there are no actual sandpipers to be found near the property. Back to stalking squirrels, I guess.

I took our 2017 Subaru Forester in for a 45,000-mile checkup that included fluid and filter…read morechanges. 6,000 miles later (at 51,000 miles), I decided to change the oil myself (I have been doing regular maintenance of my cars for fifty years). I crawled under the car and discovered that the oil drain plug had been stripped. I applied virtually all of my 200 lbs. to a 10-inch ratchet wrench, but have been unable so far to get the plug to budge. I have ordered a bolt-extraction kit from Amazon that I hope will enable me to remove this drain plug. I have changed the oil on this car before, including after having had the car serviced by others, and yet never before have I encountered this sort of problem. I can only assume that 1) Sandpiper screwed up the plug and didn't bother to replace it with a new one, and 2) they used an impact wrench to reinstall this stripped plug. I would avoid Sandpiper like the plague. I certainly will never go back there. UPDATE: I succesfully removed the stuck drain plug and replaced it with an after-market 17-mm drain plug, so I'm now back in action. BTW, at the same time I also changed the oil on our 2015 Subaru Forester. We don't drive the 2015 very often, so it didn't really need an oil change for a long time; I just decided to do it at the same time that I was doing the maintenance on the 2017. We used to get all of our auto work done by Wagon Works on 13th Ave just west of Sandpiper. Unfortunately, Wagon Works closed its doors a little while ago (its owner retired), which is how we wound up going to Sandpiper in the first place. What's interesting is that the last oil change on the 2015 was done at Wagon Works. Notice the difference between the plug removed from the 2017 Forester (and mangled by Sandpiper) and the pristine 17-mm plug INSTALLED BY WAGON WORKS. The 17-mm plug came loose with an appropriate amount of torque; it had NOT been over-torqued. -THIS- is what reputable auto-repair shops do!

I had a cam sensor and motor mount replaced in 2017. Very helpful, polite, fast, kept me updated…read more The tech did a multi- point inspection, warranty on parts family - owned.

I wish i never brought my car here! I brought my equinox in…read moredo to a sounded, then had it go into limp mode before the appointment. so I had it towed in.as soon as getting there I was meet in the parking lot being yelled at (red flag #1) after just pulling in.no need for yelling a simple "hey whats the issue and can you pull it over bleh" would have worked way better than yelling "hey hey hey you cant park there" After leaving it they where nice enough to take me to work which I did appreciate since I was running late however they where supposed to have called me with an update I did tell chyane that I wouldn't be off till 1 and if i dont answer to just leave a voice message and ill call back ASAP but they never did (red flag #2) since it wasnt too far I ended up walking down waited 30 -1hr for someone to come out had too wait another 2hrs because apparently 4-5hrs wasnt enough time and had just start looking at it remind you its now 130-2 and they told me they will look at it "right away" I ended up having to get my dad involved since he is more knowledgeable than me about this stuff They gave us a price for a whole new car just to replace the engine They said they would get me a loaner (red flag #3) they never did They said it would be done by the end of march, it wasnt i didnt get it back till the middle of April And dont get me started on how talked down they treat you, very rude, disrespectful, I left very disappointed and distort They go back on there words (huge red flag #4) They say they will keep you updated or call you, they never do Just to get my car back I had to pay almost $3,000 that they never mentioned (red flag #5) they said "well we hoped you would have at least parts paid off by now" Are you kidding me (NOPE) when I went in and paid my down payment and I even came back and paid a little extra chyne said "you are good this is enough to get them started and WE WILL CALL YOU" No one called I trusted them and they took advantage of me it says they have been in business since 91 I was expecting more way more This place needs to be shut down THEY WILL TAKE ADVANTAGE OF YOU, PUT YOU DOWN, FLIP EVERYTHING TO MAKE IT YOUR FAULT I should have made the tow guy take my car back i wish I never left it just based off how I was treated in the parking pulling in They also entered my car without my permission and pulled my daughter's $300 car seat out i did inspect it to make sure there was no damage thank god there wasnt since the seat was a gift and really needed it. They denied this but my husband being knowledgeable about landscaping asked why there was so much drit like someone went to Lowes or home Depot and picked up either a bunch of plants or soil, found foot prints on the INSIDE of the windshield on the front passenger side like someone was having a good old time, there was oil all over the top of the oil cover, soil threw out the whole car You know i expected a little bit of drit from getting in and out off the car but didnt expect the car needing a full detailed work AGAIN when I brought it in I ONLY had it LESS THAN A WEEK and it was super clean maybe a mico amount of drit from getting in and out of it but #1) I never went and got soil or plants to have that much drit in the trunk #2) I never gave then permission to enter my car and pull out the car seat I was supposed too have gone and get it which I expressed #3) there was no foot prints on the inside of the windshield I would have noticed it since I wipe it down every other day #4) they order the parts and without informing you about the mistake and let it SIT for 2weeks fully knowing it takes 2weeks to get the part to come in so when you call thinking you car is done on time to find out its gonna be another 2-3weeks and then not also informing you that the part is delayed then by 'magic' it shows up the next day Over all if I could i would leave a -5 review They really dropped the ball And ill never come back This happened back in end of February 2026 it took me so long to leave a review because I was so pissed off, distort and had to get it properly cleaned which took longer than it should because thats how bad they left my car It even looked like they loaned my car out and if they did thats illegal They shouldn't have done personal earns and called it "drive test" when I asked where the car is and that I want to look at it and not leaving till after we tested ourselves because at that point we where so done and just wanted to car back (it went from trying to get help to being a total nightmare) they kept saying "it be back in about an hr or so" which translates to "Someone has the car and is doing personal errands with it and they will be back when there back" we waited over an hr had to come back the next day A drive test shouldn't have taken no more than 30mins to an hr not 4hrs not come back tomorrow afternoon my dad did a drive test and was back within 30-40mins THESE PEOPLE ARE SCAMERS AND WILL LIE

These guys are always top notch, but today Brian went over & above. I left something important in…read moremy trunk & was stranded at home without my car. Brian brought it to my home after work - on a Friday. They do a great job with my car & are also great people.

They helped me on a time in need! The service I urgently needed done by the same day was done. Very…read morenice people.