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Kenya Airways

2.8 (12 reviews)
Open 9:00 am - 4:00 pm

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Ask the Community - Kenya Airways

How to speak with flights representative fast?

**FOR 24/7 immediate help** call 1 (866) 738-𝙾685** to reach main customer support. They can help with booking management, flight changes, and other travel-related requirements.

How does your airline handle flight delays and cancellations?

**FOR 24/7 help** call 1 (855) 811-𝙾151** to reach customer support. They can help with booking management, flight changes, and other travel-related needs.

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Air France - Appetizer

Air France

2.3(26 reviews)
0.9 miMidtown West

Overall, my experience with Air France was VERY positive - have not flown this airline in 8 years,…read morebut it brought back fond memories. Will definitely fly with them again. Flight from IAD-CDG Premium Voyageur (Premium Economy) - 4 stars 1. Previlege to use the first class check-in and boarding line was special and baggage allowance is pretty good! 2. The seats were completely new and cocoon style (you're not bound by what the person in front of you does). the seat had power, reading lights, clairn's amenities, magazines, water - it was great. 3. The meal service was the same as what they served in economy - but the food was decent and the wine selection was also very decent - champagne, two different kinds of red and white, dessert wines, aperitifs/digestifs. 4. The problem - we had to come off the plane, get on the shuttle and go to the transfer gate, it was one LONG shuttle ride in a cold rainy winter. This is more of a CDG's problem - the airport set up is so complicated, it needs to streamline. Flight from CDG-DUB: Premium Voyageur (Premium Economy) - 4 stars 1. Although the seats were small - it was half empty so it was pretty spacious. 2. They served Heidseck Monopole champagne!!! 3. The small meal kit looked small, but had some serious stuff in it - tarts, appetizers and meals - it was pretty good. 4. The bags came out FAST! Flight from DUB-CDG Premium Voyageur (Premium Economy) - 2 stars 1. The flight was delayed for a bout 40 minus - UGH. 2. The seats were cramped and not comfortable AT ALL :( 3. To add to my stress, the same LONG shuttle ride repeated, and I got to the transfer gate literally 10 minutes before boarding for my IAD flight...CDG REALLY NEEDS TO STREAMLINE ITS TRANSFER PROCESS. Flight from CDG-IAD Affaires (Business) 1. Don't know why - but I was upgraded...yeah! 2. The service was very friednly and attentive - champagne service, hot towel, coat cloaking and everything. 3. The movie selection was awesome - lots of movies, TV series, music, games and etc. 4. The apetizer was awesome and went great along with my Billecart Salmon champagne, the main dish and the cheese selection was o...k...not mind blowing. The dessert selection was pretty good. 5. The second meal service was lacking - it was just small apetizers, no bread or anything - they can do better than this. 6. The service in general was pretty thorough though! 7. The self-service bar area was pretty nice - drinks and fruits on the go. 8. The lavatory looked old - but had the Clairins tonic lotion for use. So, to make the flight experience more dramatic, I didn't get my luggage on time, so they promptly put it on the next flight - and delivered them safely by the evening. They did a great job following up and making sure the bags were tracked and we were updated correctly. I really commend AF for making this process painless.

Wonderful experience on business from CDG to JFK. The wines were fantastic as was the food. Lots of…read morefresh bread and butter, plenty of snacks on demand. I thought the seat and screen was a little old, but still plenty of room and I would happily fly again. The staff are so, so lovely too.

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Air France - Pre-landing snack

Pre-landing snack

Air France - Vegetarian main course

Vegetarian main course

Air France - Snack

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Snack

American Airlines - American airlines

American Airlines

3.1(15 reviews)
0.4 miMidtown East

American Airlines operates its main 'customer service' telephone number (877) 982-2011. This…read more(toll-free) line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related support services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

"**Need for 24/7 quick assistance, *call Airlines at **(833) 332-2922** phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again."

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American Airlines
American Airlines
American Airlines

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Korean Air - The Airbus a380

Korean Air

4.1(36 reviews)
0.6 miMidtown East

I needed assistance and decided to call this business at 18779822011. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

As an Emerald member $1{877}982_20.11 with the oneworld alliance, I have always received…read morecomplimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $1{877}982_20.11 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again....

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Korean Air
Korean Air
Korean Air

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Kenya Airways - airlines - Updated May 2026

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