Contacted Towles Electric for home generator repair in Millsboro. Two-man crew was mostly…read moreknowledgeable and troubleshot/replaced parts as required (but pushed high-cost add-ons). Billing was another issue--service call lasted 2 hrs and billed for 3 hrs (for both technicians)--so 6 hrs/$90 per for just under two hours work. When I contacted Dover office on whether hourly billing possibly included travel time, receptionist/manager stated 1-time service charge took care of that. She couldn't explain the extra hour(s) billed nor much else. Asked for mgmt to call me back--never heard from them. I recommend you find your electrical contractor elsewhere--I'll never use or refer anyone to this company again.

I had a problem with outages of outlets in living room and dining room following a storm. The first…read moretwo local electricians could not help me because they were too busy. I called Towles Electric and the person I talked to immediately put me on the schedule for three days later. Mark and Dylan showed up on time and quickly diagnosed and fixed the problem (broken breaker). I was impressed with their knowledge and professionalism - so much so that I also had them install a house surge protector. I am very pleased with Towles Electric and would recommend them for any electrical work you may need done.

UPDATE: They called right away and my husband said they seemed genuinely sorry and that it was a…read moremisunderstanding. I still think it's BS that they would do any work without giving an estimate first but at least the customer service was decent. They offered to refund but since they did the work we don't feel right taking the refund. We just would have appreciated being asked for approval to do the work in the first place. We asked Rays and Sons to come out for an estimate. They came out. Said they'd be back in a week. In that time we NEVER got an estimate so we thought they were coming back to look into it further/troubleshoot a problem and then give an estimate. Nope. They came back out (again, never gave an estimate), did some minor work that looked more like troubleshooting to find out what the work was going to be and then give an estimate. Instead we were hit with a $400 bill for barely any work! Absolutely ridiculous. No way in hell we will ever use them again. This is the second time we've called them for something. The first time seemed pricey but it was work we needed done immediately and didn't have time to look around for a better option. Listen to me when I say take the time and find someone else!

Quick response to my quote request. Appointment availability and flexibility so I was able to…read morechoose a time that worked for me. Very pleasant and friendly! Would recommend for sure.

I am so happy with the work that the guys from All American Electric did installing my new…read moregenerator. From the time that Joel visited to the installation day, they have been nothing but straight forward and professional. The day of the install they showed up on time and went over everything that they were going to do. They said it would take up to 4 hours, but it took them less. I really liked that they were all setting up their work before the city showed up to cut the power. Everything went smoothly. When finished they went over something's and answered all my questions. They even assisted me with setting up the app. I would highly recommend them if you are looking for electrical work.

My husband and I had hired all American to upgrade our electrical panel when we purchased our home…read morein Dover last spring. They were very nice, respectful, and the overall experience was great. Until, a few months later my uncle was in my garage and he noticed something about our electrical. He called my husband and myself over and asked us a few questions. He then explained to us that several of our outlets and switches in the garage/laundry room were wrong; He explained that my 15amp outlets are on a 30amp breaker labeled (by all American) as water heater. But our water heater is gas. Not only is this against code but highly dangerous, as if anything sparks or overloads the breaker won't shut off. I called all American electric and explained what we found. Thinking that since they had been so great that they would come out and take care of this mistake/over site. The representative agreed this was a problem then The representative on the phone told me it was not their responsibility and when they installed the new panel they don't test to see if the labeling was accurate on the old paneling. (Which by the way they were checking light switches, asking me did this turn on the bathroom is it off now etc... sooooo, they did confirm and check some of it) The representative then tells me "we will come out free of charge to give you an estimate to change out the breakers and see what else" So I repeated it back to him and said I'm confused. This was an error, and that it never should have been installed like this. Where he doubled down that it wasn't their problem basically. This is a huge safety violation and I don't even want to imagine. So needless to say at the moment we have the outlets taped off until we can have this fixed. I'm so very disappointed it what seemed to be a wonderful company. I was hoping they would make it right and do the proper thing and stand by their work. Unfortunately that was not the case.

Oh my where do I start I just moved to Dover from Philly and my house had electric stove so made…read morethe call and they sent me the best Plummer in the world and he helped me out tremendously!!!

Tremendous! The cost was a fraction of the other quotes, but the quality of the work exceeded the…read morestandards. Adam Pritchard underpromises and over delivers instead of the other way around. Great company! I recommend them for any plumbing needs.

Steve came to my house the other day to do some work in my kitchen. These new fangled…read moredishwashers....you Need to get a collage degree to operate the darn thing. He installed it and explained how to operate it. Awesome guy. He built me custom cabinets to flow with my new dishwasher because where I wanted it, my kitchen wouldn't allow for it. So he hooked me up n I can't be more excited about it. He didn't cut corners, he was honest n got it done right. A little pricey but I got what I paid for. Custom. I knew it was going to be pricey. But it's beautiful. Thanks steve. I'm loving it!!!

Great service! I called on Weds to see about getting a quote for hanging a huge storage rack in…read morethe garage and fixing a dryer duct. Steve was able to send two people the next day. It turns out the dryer duct was fine so I gave them another small job to go with hanging the storage rack. Of course something always has to go wrong and in my case they hit metal when going into my garage ceiling. Being fearful of why there was metal at that specific spot in the ceiling, they proceeded very cautiously. I authorized them to cut an inspection hole in the ceiling to see what it was. Come to find out it was a steel beam! Well, now that they knew what it was, there was no issue completing the job and doing an excellent job patching the inspection hole as well. Well done! Perhaps not the cheapest guys in town but you get what you pay for and I will definitely use them again.

Daylan and his grandfather are awesome. They did a lot of electrical work for me while my house was…read moreunder total renovation. To show their consideration for me as a customer, they let me choose what I wanted, and after they were confident that it was a good product, they installed it. They also worked with me on placement of all new ceiling lights. I saw a comment about the grumpy grandfather. He is not grumpy; he is all about working and focusing on what he is doing. This is a new business for Daylan (Think about it... did you own a business under the age of 30?), and his grandfather, who has worked in electrical work his whole life, is guiding him.

Absolutely, the rudest grandfather and grandson operated business that we have ever encountered…read more They have no idea how to talk to the customer if there's any hint of a problem. No idea of how to communicate. Arrogant, condescending, and just a really bad experience.

This is the best veteran owned heating/air conditioning company in the area. I would recommend…read moreKevin Perry and his team to anyone needing repairs or installs. They are efficient, professional and honest.

A/C went out last night. Called SABRS at 0812 Jeff the owner was at my home at 0910. The issue was…read morefixed and resolved by 0920. Super fast, super friendly and a great job all round. You would be a fool to use any other A/C repair service.

I live in a house that can best be described as "old" though if you are kind you will tell me that…read moreit is "historic" or even "well loved." All of these descriptions are true, but for this review we will stick with "old." The problem with old houses is that they come with new problems. So many new problems! It's best to have a general contractor on speed dial, and I do! Associates is my first call, and generally my last as well. Now that I think of it, my first visit from them was my first day in this house. They were able to figure out why my water was not hot and repaired the water heater. Whew! Most of the work they've done for me has been similar, but all quick and easy. Then, as in subsequent repair visits, I was charged a minimal amount for a maximum output of work. These men are all obviously very good at what they do, especially when what they do is a bit of everything that you might need done.

Our realtor recommended Associates after we were given an outrageous bid on an electrical job we…read moreneeded to have done at a home we were buying. Jim showed up exactly on time, gave us an extremely fair bid, which was more than 33% less than what the other contractor bid. They did excellent work, cleaned up, and even though I was told that I would need to repair siding outside the house when they were done, they took extra special care when doing the work, and I didn't have to have anything done on the siding at all. They have since come out to do more work and they never disappoint.