Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

Hidden gem! Highly recommend Ideal Tile of Fairfield. My fiance stubbled on in here while I was…read morefinishing up at the adjacent store. While we weren't ready to settle on tile, everyone was so nice and drafted us a quote. We can't wait to come back to make our final selections soon. Reasonable prices. Great customer service.

I had a wonderful experience with Ideal Tile. We recently used them for our kitchen-- we got…read moreporcelain floor tile, radiant floor heating and backsplash through them. Their communication was excellent, and they were always able to accommodate to our schedule, which is so huge in a remodel. Giacomo did our installs, and he is very skilled. Everything was installed perfectly and we truly couldn't be happier.

I am a kitchen and bath designer and have been dealing with Mediterranean Tile for as long as they…read morehave been in business. Their designers (particularly Jacqui Natoli) are the best for me to collaborate with and their owners are as honest and decent as it gets. There is no one with whom I would rather do business. Thank you, Jacqui Natoli, and Maria and Frank Matarazzo, for always having my back. Marcy Wells, CKD/Owner/Sticks 'n Stones Inc.

Cannot explain how brutal and awful this place was. The customer service of the owner was damn near…read morethe worst I ever had. We spent $10,000 on tile here and they refused a refund on part of the order when the contract clearly states returns are allowed within 30 days. When we expressed our disappointment, her email back to us stated that "this is all I'm going to say on the matter". Trust us when we tell you to stay the hell away from this business. Awful on all levels. Worst customer service we've ever received as well. I am open to being contacted to discuss what you can expect if you work with this store.

Giuseppe cleaned and sealed my grout on my kitchen, two bathrooms, and my laundry floors…read more He did a thorough, accurate, and excellent work on all the floors. My kitchen floor looks better than it ever did, even after it was laid three years ago I feel my cost was reasonable and worth every penny! I highly recommend The Grout Doctor and Giuseppe's workmanship!

Giuseppe did a fantastic job, found a cost efficient solution for us, finished ahead of schedule,…read morewould use him again in a heartbeat

The lumber is great, customer service not so much. I gave it 4 stars because the selection of wood…read moreis great. I've bought knotty cedar (only 1 i had delivered and a few issues with coordinating, but ultimately got the lumber i needed) wormy maple, black walnut and cherry in varying lengths over the years. Again though, it was usually only a few pieces of lumber and I knew what I wanted ahead of time. To alleviate issues with service, you need to have an idea of the wood you are looking for, pick out the pieces you want. Once you have them, you have to be assertive and grab a guy on the floor to write you a ticket to pay at the window. If I didn't know about lumber or was a customer who didn't know what they wanted, not sure I would go there because it is chaotic, overwhelming and the associates don't seem to helpful.

Terrible experience do not use them!! They built a wood topper for our kitchen island (that took…read moreway longer than it should have) with two cutouts for our sinks, they either used the wrong varnish or applied it incorrectly. It has chipped and cracked and they are basically saying (through a text message) that it's our fault and refusing to offer any type of solution other than telling us to find someone to fix it. Terrible, terrible, terrible!!

They have a very large selection of flooring and a variety of quality. They have a floor for every…read morebudget. The employees are pretty nice but not overly helpful when we were making our purchase. If you are looking for more variety and more than standard flooring available from other chains this is a great place.

Mutherf*ckers! Complete sh*t. They see factory rejects as new. Porcelain tile with baked in stains…read more& defects. Impossible to repair. You buy online, they give you a time to pickup. You never meet them in person. A delivery guy brings it out to your car. You really don't see it until you're home. When you complain they deny, deny , deny. Scumbags!!

we worked with Bill to design and purchase the cabinets etc we needed for our kitchen remodel. I…read morecan not say enough how amazing it was to work with him. The quality of the materials we purchased and the service we received made our remodel easy. we also purchased shower doors and they are perfect and came when he promised they would. I highly recommend this business. Joanne D

I highly recommend BJ for all your bathroom/kitchen needs. They have a great selection of quality…read moretiles at reasonable pricing. Christian was extremely helpful and honest with all of our questions. We came back a few times because we were indecisive but we never felt rushed or pushed to buy unlike several other stores we've been to. I would buy from them again for future home renovations.

I would stay away from this location, or maybe the associate? Not really sure where the issue is,…read morebut it has been very frustrating working with Rachmire and their incompetence has now delayed our work by over 2 weeks. We went in to the Wayne location about 2 months ago to pick our new bathroom tiles, where we were assigned Rachmire - we went in with a vision, so didn't really get any help in terms of picking our tiles/design/material etc; therefore there we didn't get any sort of consultation. After we left, Rachmire contacted my husband multiple times in a span of a couple of weeks nudging him to submit the order while everything was in stock. Once we aligned with the contractor, we decided to finally do so. Rachmire confirmed that everything was in stock at the time of purchase so we went ahead and submitted the order. To our surprise, right after placing the order, we were told the shower tiles were actually NOT in stock, and would be delayed until end of June. The order was placed in April, and the contractor is standing by to start the work. After my husband called to complain about how it makes absolutely no sense that she flat out lied on the availability of the tiles, Rachmire then calls our contractor without our knowledge, demanding to know why he isn't starting to work on the rest of the bathroom. Completely innapropriate and our contractor was caught by surprise, saying he has never had a sales associate call to demand explanation on his work schedule. We kept pressing for her to reach out to other stores to see if anyone else has the tiles in stock, and on Monday we were told one does - the order should be arriving this week. Of course "this week" means Saturday, which was only confirmed after my husband called again to demand an ETA. We are now delayed by another week and unable to move to our new condo any time soon. Between the lies that the tiles were in stock, the inappropriate calling of our contractor to demand and explanation, and the incompetence to ensure another store can fulfill the order, we made the decision to not go back to The Tile Shop and find another store where we can purchase tiles for the rest of our home.

My wife and I are terrible when it comes to tile shopping. We could look around for the better…read morepart of a year and still not make a selection. Thanks to Jamari's assistance we identified the perfect tiles (and grout) in no time at all. She even spent time on her day off to make sure our order was squared away. Very nice store, very nice people and very nice tiles!

Top quality materials + Professional Installers = An excellent job!…read more Very pleased with the job.

I reached out to FCI for an install and refinish job at our new house. Alan was great during the…read moreentire pre-sales experience; came out to the house to do measurements, gave me all the time I needed to ask questions, was very responsive over iMessage and email, and pricing was competitive. Unfortunately we couldn't make the timing work between his contractors' availability and when we needed the work completed by for our move in day, but the entire experience dealing with Alan was great. I'll be back when we're ready to do runners and floor coverings!

I would highly recommend Ming Da. We got our kitchen, basement, Laundry room and bathroom done by…read morethem about 2 years ago. People come to house and are amazed at the quality of workmanship and details. Recently we had an issue with one of the loose cabinet. Simon sent his crew to resolve the issue with perfection. Very reliable people. My suggestion is to take your time to explain your desired design and they will figure out a solution.

I contracted MING DA to do my kitchen renovation. I find them to be very responsible, punctual,…read moreprofessional and highly affordable. It took them three and half weeks to complete the renovation. The end product an excellent job. My kitchen is beautiful, I love it!