Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

Hidden gem! Highly recommend Ideal Tile of Fairfield. My fiance stubbled on in here while I was…read morefinishing up at the adjacent store. While we weren't ready to settle on tile, everyone was so nice and drafted us a quote. We can't wait to come back to make our final selections soon. Reasonable prices. Great customer service.

I had a wonderful experience with Ideal Tile. We recently used them for our kitchen-- we got…read moreporcelain floor tile, radiant floor heating and backsplash through them. Their communication was excellent, and they were always able to accommodate to our schedule, which is so huge in a remodel. Giacomo did our installs, and he is very skilled. Everything was installed perfectly and we truly couldn't be happier.

I am a kitchen and bath designer and have been dealing with Mediterranean Tile for as long as they…read morehave been in business. Their designers (particularly Jacqui Natoli) are the best for me to collaborate with and their owners are as honest and decent as it gets. There is no one with whom I would rather do business. Thank you, Jacqui Natoli, and Maria and Frank Matarazzo, for always having my back. Marcy Wells, CKD/Owner/Sticks 'n Stones Inc.

Cannot explain how brutal and awful this place was. The customer service of the owner was damn near…read morethe worst I ever had. We spent $10,000 on tile here and they refused a refund on part of the order when the contract clearly states returns are allowed within 30 days. When we expressed our disappointment, her email back to us stated that "this is all I'm going to say on the matter". Trust us when we tell you to stay the hell away from this business. Awful on all levels. Worst customer service we've ever received as well. I am open to being contacted to discuss what you can expect if you work with this store.

Giuseppe DeAngelis did an amazing job on our master bath and main bath ceramic tile grout at the…read morefloor, tub and shower surrounds. Looks like the day it was installed. Giuseppe performed the work, respecting the surroundings and protecting them. He provided timely guidance on short term availability to use each room with what needs to be protected from moisture and when they can be used regularly. Giuseppe gave us guidance on cleaning to protect the new finish for years to come. I highly recommend Grout Doctor from Fairfield, NJ

very disappointed. NOT a professional job. no precison. we got big wide grout lines that are sloppy…read moreand uneven. can't wait till it dries so I can scrape it out and do it better myself!!!! our beautiful shower was ruined!

Terrible experience do not use them!! They built a wood topper for our kitchen island (that took…read moreway longer than it should have) with two cutouts for our sinks, they either used the wrong varnish or applied it incorrectly. It has chipped and cracked and they are basically saying (through a text message) that it's our fault and refusing to offer any type of solution other than telling us to find someone to fix it. Terrible, terrible, terrible!!

I love their supply of lumber, it is unparalleled to all the yards I have been to. I will agree…read moreservice there can be sketchy and the process they use is confusing, especially for those who have no experience dealing with a lumberyard. However, it is a pretty common, old fashioned, kind of lumberyard. I see that there were many complaints regarding issues with the wood, cupping warping, color changes when items are substituted or replaced. One thing to understand, wood is a natural product and behaves in an unpredictable ways after being Milled and finished. While the customer wants their job to be perfect, it is often a tall order given the natural or unnatural characteristics of wood. There is no real cookie cutter technique when creating a custom wood project using unique and custom milled woods. Which is probably why you do not see a business like this in every town or county. I have never had them build anything for me or had them mill any of my lumber. So to critique this aspect of the business would be inappropriate. I will say that you will be hard pressed to find a yard with the diverse species available here. I will continue to use them for my wood needs. Prices are decent and the material is great, from what I have experienced.

Had a blast here picking tiles for a home renovation project. We were helped by Abe and Kevon who…read moretook our ideas and used their knowledge to bring our project to life in a unique and unexpected way. We couldn't find exactly what we wanted, but with the options available at the store we were able to create a concept we got excited about. I also noticed that everyone (ok, most) working at the store was personable, smart and happy. Worth a visit for home improvement needs. Something worth noting: when leaving your name for pickup, know that the person on the order would need to have their ID or listed number to pick up. You can't just send a random person without notice.

Rodney showed us great customer service and did not rush us at all. He had a great attitude and was…read morevery knowledgeable. He even showed us a demonstration. He even gave us multiple price estimates and quotes. Rodney is the best! Great selection of floors.

we worked with Bill to design and purchase the cabinets etc we needed for our kitchen remodel. I…read morecan not say enough how amazing it was to work with him. The quality of the materials we purchased and the service we received made our remodel easy. we also purchased shower doors and they are perfect and came when he promised they would. I highly recommend this business. Joanne D

I highly recommend BJ for all your bathroom/kitchen needs. They have a great selection of quality…read moretiles at reasonable pricing. Christian was extremely helpful and honest with all of our questions. We came back a few times because we were indecisive but we never felt rushed or pushed to buy unlike several other stores we've been to. I would buy from them again for future home renovations.

I would stay away from this location, or maybe the associate? Not really sure where the issue is,…read morebut it has been very frustrating working with Rachmire and their incompetence has now delayed our work by over 2 weeks. We went in to the Wayne location about 2 months ago to pick our new bathroom tiles, where we were assigned Rachmire - we went in with a vision, so didn't really get any help in terms of picking our tiles/design/material etc; therefore there we didn't get any sort of consultation. After we left, Rachmire contacted my husband multiple times in a span of a couple of weeks nudging him to submit the order while everything was in stock. Once we aligned with the contractor, we decided to finally do so. Rachmire confirmed that everything was in stock at the time of purchase so we went ahead and submitted the order. To our surprise, right after placing the order, we were told the shower tiles were actually NOT in stock, and would be delayed until end of June. The order was placed in April, and the contractor is standing by to start the work. After my husband called to complain about how it makes absolutely no sense that she flat out lied on the availability of the tiles, Rachmire then calls our contractor without our knowledge, demanding to know why he isn't starting to work on the rest of the bathroom. Completely innapropriate and our contractor was caught by surprise, saying he has never had a sales associate call to demand explanation on his work schedule. We kept pressing for her to reach out to other stores to see if anyone else has the tiles in stock, and on Monday we were told one does - the order should be arriving this week. Of course "this week" means Saturday, which was only confirmed after my husband called again to demand an ETA. We are now delayed by another week and unable to move to our new condo any time soon. Between the lies that the tiles were in stock, the inappropriate calling of our contractor to demand and explanation, and the incompetence to ensure another store can fulfill the order, we made the decision to not go back to The Tile Shop and find another store where we can purchase tiles for the rest of our home.

My wife and I are terrible when it comes to tile shopping. We could look around for the better…read morepart of a year and still not make a selection. Thanks to Jamari's assistance we identified the perfect tiles (and grout) in no time at all. She even spent time on her day off to make sure our order was squared away. Very nice store, very nice people and very nice tiles!

Top quality materials + Professional Installers = An excellent job!…read more Very pleased with the job.

I reached out to FCI for an install and refinish job at our new house. Alan was great during the…read moreentire pre-sales experience; came out to the house to do measurements, gave me all the time I needed to ask questions, was very responsive over iMessage and email, and pricing was competitive. Unfortunately we couldn't make the timing work between his contractors' availability and when we needed the work completed by for our move in day, but the entire experience dealing with Alan was great. I'll be back when we're ready to do runners and floor coverings!

I would highly recommend Ming Da. We got our kitchen, basement, Laundry room and bathroom done by…read morethem about 2 years ago. People come to house and are amazed at the quality of workmanship and details. Recently we had an issue with one of the loose cabinet. Simon sent his crew to resolve the issue with perfection. Very reliable people. My suggestion is to take your time to explain your desired design and they will figure out a solution.

I contracted MING DA to do my kitchen renovation. I find them to be very responsible, punctual,…read moreprofessional and highly affordable. It took them three and half weeks to complete the renovation. The end product an excellent job. My kitchen is beautiful, I love it!