1. Kenneth Lee - Guaranteed Rate Affinity

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Fremont, CA

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Kenneth Lee - Guaranteed Rate Affinity

5.0 (26 reviews)
Open • 9:00 am - 5:00 pm

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Ask the Community - Kenneth Lee - Guaranteed Rate Affinity

Review Highlights - Kenneth Lee - Guaranteed Rate Affinity

“He meticulously managed our loan process with every single details so it did not run into issues with bank underwriter.”

Mentioned in 3 reviews

Read more highlights

Nelva Samiee - Diversfied Mortgage Group

Nelva Samiee - Diversfied Mortgage Group

(21 reviews)

Nelva has magical powers. Yes. Yes, she does. Initially, we were working with the guy who…read moreusually handles our loans, but then he told us that what we wanted to do was impossible - buy a house and then sell our existing home. We knew it was going to be extremely difficult to sell first and then buy, as our toddlers make a mess of the house daily. There was no way we would be able to have nice "open houses" and sell our house prior to purchasing a new one. Our real estate agent put us in contact with Nelva and she made everything work! Nelva was fast, efficient, and friendly. I am pretty sure we have a record time for closing on the house that we purchased. It happened in a snap. Really. She is also very easy to contact, which totally helped keep the whole process feel a notch lower on the stress factor - a bonus when you're in the middle of trying to buy a house. Any time we had questions or wanted updates, we knew we could call, text or email. Her responses were immediate. She was amazing. If you are reading this review, you are done searching for the person who will help you with your loan. She is that person.

Nelva provided me with exceptional customer service on the purchase of my new home in Livermore…read more She was very thorough and detailed, responded quickly to my questions and she is a very sweet person. I highly recommend Nelva for your mortgage needs. I have high expectations and she met them.

Jay Sondhi, Fifth Third Bank

Jay Sondhi, Fifth Third Bank

(140 reviews)

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

Yvette Teng - Everhome Real Estate - Dining Room | Yvette Teng, Everhome | Chinese Speaking | 讲中文 | Top Real Estate Agent | Fremont, Newark, Union City | Best Fremont Realtor

Yvette Teng - Everhome Real Estate

(150 reviews)

Me and my wife were looking for a home to buy after getting married. Home buying is very new to us…read moreand we had no idea what we were doing until we met Yvette. She was really patient to explain all the process and steps. The second time we met we have our eyes on a condo and she was able to meet us there and did a walk thru and few days later we submitted an offer. Due to my personal situation I had to travel to UK on the day of the closing. Initially I was so nervous because I did not want to miss out on anything. Luckily Yvette was able to handle all the paperwork and communication to seller's agent for me. I literally signed the offer in the middle of Atlantic Ocean while on the plane! The rest of the story has a very nice ending. The offer got accepted and it wasn't not much above the asking price. We didn't even go back forth with the seller with the offer at all. The escrow period is even more smooth. Now we are happily living in our new home! And even more she helped us find a contractor and did small repairs around the house for free! I can't say thank you enough to Yvette!

Yvette helped us buy a new home and sell our old one about three years ago, both in Hayward. And…read moreall in the course of a few months. Her work was amazing. From guiding us through the complex process and timing, to referring us to good contractors, to listening without judgement to our concerns along the way, to preparing our previous home for sale, this lady took care of business and got the job done everytime. Highly recommended.

Kenneth Lee - Guaranteed Rate Affinity - mortgagebrokers - Updated November 2026

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