I rented a house managed by Property Management Silcon Valley for 8 years. I had to move away…read morerecently (where I experienced a rental home not managed by PMSV, and it was like night and day). I appreciated PMSV before, but now I truly see all they do and how much they take care of their tenants and owners. I am so excited to be moving back into the same house I was in before that's managed by PMSV. I can't wait to get back. They truly take care of their homes. The homes are spotless upon move-in with everything tested and working perfectly. And someone from PMSV comes back to the home every 6 months (at the renter's convenience) to make sure all the smoke detectors and everything else is working. They respond to every question and maintenance request lightening fast. Also my move-out walk-thru was actually fun, and I received a very fair portion of my security deposit back. Also now that I'm moving back in, I'm experiencing all the PMSV magic first hand again. They basically hold one's hand through the entire move-in process. They are a dream come true. Most of my correspondence has been with Steve McCoy who is a PMSV Property Manager, Broker, Realtor. He's a true gem. He and everyone I've encountered at PMSV is extremely professional, knowledgeable, kind, and compassionate. I simply can't recommend them highly enough.

Properly Management - Silicon Valley has thoroughly impressed me with how open they are to…read moreconnecting and listening to their tenants' concerns. I am also impressed in their promptness when resolving maintenance requests and their flexibility as far as working with their tenants to create a comfortable living environment.

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

Alberto Ramirez Ceja was very helpful and polite. Great asset to the organization. Happy to have…read morebeen helped by him.

Jorge and Winnie have been absolutely wonderful in helping manage the property and handle a wide…read morerange of issues -- often while being short on resources. They consistently stay professional, responsive, and solution-oriented no matter how complicated the situation is. Their work behind the scenes can easily go underappreciated because so much of what they do involves navigating complex problems, coordinating multiple parties, and keeping everything moving smoothly. It's not easy, and they truly deserve recognition for their dedication and hard work. Very grateful for their commitment and support. Highly recommend!

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

Over the past 5 years, Gustavo has proven to be without a doubt, the BEST property manager my wife…read moreand I ever had the pleasure of working with. He is consistently always available and responsive (even on weekends at family events), and just a text or phone call away regarding any maintenance issues, or accidentally getting locked out. He resolves any random thing we throw his way above and beyond already high expectations in a very professional way, and with unbelievable speed and quality. We have recently moved, and the thing we miss most is having Gustavo as our property manager.

We've been renting a charming little Palo Alto home from First Statewide for 6 years and it's been…read morea wonderful experience. Natalie and her team have always taken care of us and the property - responding to questions or maintenance requests with speed and ease. If you're in the Bay Area and need a place to rent, I can't imagine there's a better company to work with!

We rented a townhome in Cupertino through First Statewide Realty for nearly five years. They always…read moreresponded quickly whenever we needed help with minor repairs, and for emergencies like plumbing, we could call their emergency line and get assistance within 2-3 hours on the same day. The tenant portal on their website made it easy and convenient to pay rent and submit maintenance requests. Overall, we had a great experience with First Statewide Realty. The move-out process was also smooth and hassle-free. Natalie and Greg were very professional, and I highly recommend them to anyone looking to rent in Cupertino

My service request was responded to and taken care of immediately! Great team! I definitely…read morerecommend them to my family and friends for property management needs.

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

Keyrenter Silicon Valley has provided expert property management services for our duplex units…read moreduring the past 9 years. Their team goes above and beyond for landlords and tenants alike. As a landlord I depend on them to manage all aspects of our income properties including monthly rent collections and deposits, annual income statements, maintenance requests and repairs, unit turn-overs, marketing and prospective tenant interactions, leasing processes and annual property inspections. Each of these responsibilities have been consistently executed without fail. The reason for such a great track record? THE PEOPLE WHO WORK THERE! You could not ask for a more attentive team of employees starting with Jay McDonald, the Director of Operations. She is responsive to every inquiry, question or concern. She provides insights and suggestions whenever I need a professional opinion. Her most important characteristic for me is her willingness to listen to any concerns I bring to her attention. She is quick to act on items that need correction or to alert another team member of an outstanding issue. In a nutshell, she has been there for my family every step of the way while we transitioned 9 years ago from a "do it yourself landlord" model into a professionally run business model. Team members Anthony Phung (maintenance supervisor) and Kevin Maguire (maintenance coordinator) handle any issues in a timely fashion so repairs get completed quickly for the tenants without having to bother me as a landlord. When needed, they communicate clearly and provides recommendations on how to proceed with appliance replacements, landscaping or emergency repairs. Kevin works more closely with us and is simply the best and we are grateful that he keeps up the properties so well. Other team members contribute to our hassle free experience by supporting the leasing side of our units. From turnovers to tenant screening to onboarding new tenants this group is simply dialed in. We appreciate the efforts that Eduardo Gonzalez, Irene Llanes, Kelly Almaguer, Travis Chu, Jonathon Moreno all put forth on our behalf. They have been 100% successful in finding quality tenants that are a perfect fit for the properties. Over the past 9 years Keyrenter has assisted us in completely remodeling 6 of the 8 units in our portfolio including extensive landscaping and hardscaping to enhance the appeal and livability of the units. Our success is directly related to the focus and commitment Keyrenter Silicon Valley provides to its clients. Thank you to the entire KSC team for your efforts. I hope that other property owners will look into your services to make their lives as a landlord stress free.

It's never easy being the first reviewer for a business! So much riding on one opinion!…read more That said, my story with IPS started poorly but ended fine. As any business relationship, it can take a lot of time to establish trust and navigate conflict. In the house I rented, IPS had been put in charge of placing tenants, serving leases, making repairs etc. The house we were living in was beautiful, but in poor disrepair. When I moved in and signed the lease, no one came by to do an initial walk-through for damages, so it was difficult to later make a case for repairs. At the house, which seemed to be on some sort of sink-hole, a cracked foundation meant the house was on a slant, doors were hard to lock, there were holes in the walls and ceiling, our basement and garage were full of the homeowners former property, including old buckets of paint and potentially hazardous chemicals. We were also concerned about lead paint flaking, as the house was over a hundred years old and had paint peeling everywhere. Though the house had terrible insulation and single pane windows, we were denied basic comforts that would help us, such as screens for the windows so we could open them during the summer. Essentially, in the beginning, I was alarmed by the aggressive and somewhat condescending attitude our manager brought to our discussions, and the tone she took with us on phone calls. I felt like we were being treated like children, and were a complete nuisance to them, even though our rent check was paying for their income. Sadly, this attitude is all too common with property managers. Then, six months into the lease, when we started noticing some pretty disconcerting maintenance issues, we asked our manager to come over to the house to look at the issue, and we learned that she had never actually been to the property to see it for herself. It was frustrating to know that we were being managed by someone who hadn't taken the time to even visit our property to see what we were dealing with. Over time, we found our relationship improved with our managers through very intentional communication on our part. It took a long time to build this rapport, and until we hit about the 9 or 10 month mark, we generally felt disregarded and looked down upon. All this goes to say, with any landlord/property management situation, there is a give and take. These people were somewhat negligent and disengaged, but also very hands off, if you are the sort of tenant who enjoys that. They never checked on our property unless we had an utter emergency. But for women living alone without experience in home repair, it would have served us better to rent with a more conscientious property manager.

As a tenant, understand...you will never get your security deposit returned, in any amount. Are…read moretenants supposed to replace carpets and paint? IPS thinks so. Even if you totally clean your place and leave it as you entered into contract, IPS will find a way to cheat you. Watch out for the slumlords.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

His is very supportive and helped me a lot during my tenancy. I think he's a trustworthy person.read more