We've been renting a home from Affordable Property Management for about 3 years, and when our rent…read morerecently increased, we inadvertently forgot to update APM portal, so the correct amount could be debited. When we were informed that our rent was now delinquent and a late fee was added to the amount due, we were not happy! However, when we requested the late fee to be waived, we were pleasantly surprised that they were understanding and graciously accommodating and removed the late fee. Thank you, APM! Kind Regards, Kathy

As a renter they deserve MINUS ZERO stars, as a homeowner I feel they deserve perhaps just ONE…read more We should have known from day one to not get involved with them. When we wanted to look at the property they told us we had to come get the key from their office and walk ourselves around. When we went to the property we found it to be filthy and found a lot of damage to walls, carpets, lights and appliances. There was mold in the refrigerator and freezer, all of the bathtubs and showers had thick brown scum built up on the pans and the glass. When we brought the key back we mentioned all the issues to them and were told that "they did not have a chance to get anyone in after the last tenants to clean or make repairs" but assured us it would be taken care of before the next tenant takes possession. They also told us that the interior was going to be repainted. With that information we decided to move forward with renting from them. We completed the applications, gave our deposit, they gave us a move in date and we thought it was going to all go smoothly. We had just sold our home and was waiting to decide what our next move was and needed to be out within a month. The day arrives for us to pick up the key to the property and we found that not only had the interior not been painted, but all the issues we found when we did our walkthrough had not been addressed. It was still filthy, broken items, holes in the walls. We went through and took photos and inventoried everything and sent it to their offices and stated that they either needed to fix these issues as we were not going to be held responsible for it, or cancel our contract and give us our money back. They never did give us an explanation as to why it still wasn't clean after giving us the key and we signed the papers, they acted like it was no big deal. At that point we had no choice as we could not find any other place that last of a minute so had to stay with it. They finally sent over a painter and a crew to clean the home, we had to wait almost a month before we could take possession. When we finally did, we found that many of the items we pointed out still had not been addressed. The light fixture above the kitchen island was still hanging by a thread, after the painters left a couple of the blinds were now broken and there was human feces and urine stains on the toilets. It was gross!!! I really feel like they never did send anyone from their office over to do any walkthrough of the property at all. During our time there, whenever we had a maintenance issue, we would submit a ticket for assistance and the very first remark from them was always "If we send someone out and find that the issue is caused by the tenant then you are responsible". Yes, of course we understand that, especially because that was their standard response followed by absolutely no follow up. We had to constantly call, email or use the portal to get them to follow through. We were prepared each time something went wrong that if it was on our part we would pay for it, but there is no reason to automatically assume each and every time that it was on the tenant. We treated that home with respect, we lived there so why would we purposely try to damage/break things? At one point we went almost a week with no hot water and fault of our own. The garage door would not fully close and we had to wait a year for the opener to stop working all together before they knew it was not on us. Then another month for them to replace the broken opener. We couldn't park our car in the garage for over a month or access it unless through the home only. We were told upon move in that they do onsite checks, but never once did they come to the home. They just collect the rent and crossed their fingers that nothing happens to the property. Even after we moved out, we kept asking about our deposit and on the 21st day they finally told us it was on the homeowner now to return it. After speaking to the homeowner, we learned that APM did not share our issues upon move in so the homeowner was going to deduct from our deposit all of the issues that were not addressed before our move in our while we lived there that we reported and APM did not handle. We shared all of the photos and the email exchanges and only after that did the homeowner agree to give us all of our deposit back. If I had not asked about it, I am sure they would never had told us to work with the homeowner directly. I attached just some of the photos we took after they gave us the keys and assured us that they had it cleaned.

Sandi and Cassandra were great and easy to work with. I…read morewas renting with Residential Property Management in Fremont for about three and half years and we had a wonderful experience. Sandi was most understanding and flexible with our move-in process and was very accommodating when I indicated about moving out due to work. Paying rent online and requesting maintenance was simple and easy to work with. During our stay, we had a couple of emergency maintenance issues and one on a Saturday morning, Sandi responded to our call extremely quickly and sent out a professional to resolve the issue. Sandi and Cassandra were incredibly responsive when I was locked out of my house and was in need of assistance, I called and texted and they replied to both in a timely manner. Super appreciative of the A+ service for this incident, especially when it was late in the evening. We also had a ton of regular maintenance requests. All of which Sandi and her team graciously met in a timely manner. Sandi is a great communicator and very responsive when it came to any questions we had. Thank you Sandi and team for a friendly relationship with us and for helping us make our living experience pleasant. probably the best property manager I've had since I've started renting..so professional, kind, and really cares about the well-being of his tenants. Highly recommend!

Our experience with this property management company was ultimately very disappointing…read more Communication and coordination during the tenant move-out process were poor, and we were not informed in advance that the tenant would be vacating the property until the actual move-out day. There was also significant confusion surrounding the handling and status of the security deposit, which created unnecessary stress during an already difficult process. In addition, we later discovered that a Tesla charger had been installed at the property during the tenancy without our direct knowledge as owners, and obtaining documentation regarding the installation afterward was challenging. Most concerning to us was the level of professionalism during discussions about these issues. During phone conversations, we were told to "shut up" while attempting to clarify a misunderstanding regarding the property and deposit handling. We found this behavior inappropriate and not reflective of the level of communication we expected in a professional business relationship. We also experienced bookkeeping and accounting issues during the termination of our management agreement. At one point, funds that were intended to be returned as an owner contribution were instead deducted from our account, creating additional confusion and requiring further clarification. In addition, several matters that the company stated they would follow up on were never addressed despite multiple reminders. This included arranging for a granite contractor to evaluate and clean a large stain on our kitchen countertops, as well as having a gardener they recommended inspect the lawn issues at the property. While the financial dispute was eventually resolved, the overall experience was stressful and lacked the transparency, professionalism, communication, follow-through, and organization we expected from a property management company. I would encourage other property owners to clearly establish expectations regarding communication, approvals, accounting procedures, documentation, and vendor follow-up upfront.

I would 100% recommend finding a home through this company. My roommates and I found a home a few…read moreyears ago through our property manager Mohammad Nadeem and for the 3 years we lived there he was extremely attentive to our needs and helpfully communicative when we contacted him for whatever reason. Whether we were asking for a home service, such as plumbing or electrical help, or we had a question about our lease agreement or renewal process, we were responded to quickly, and were taken care of soon after. Even when we eventually left, Mohammad made sure to make the process as smooth and as easy as possible. He went above and beyond with his helpfulness and because of that our experience with the company and our home was amazing.

I recently started working with Best Property Management when my house didn't sell. I pulled it…read morefrom the market and decided to rent it, instead. I contacted 3 property management companies, and was instantly impressed with Sarah Garcia. She was quick to respond to the initial inquiry, and when I met her in person, she was incredibly professional. She came prepared, had insights about the current market and was able to answer all of my questions. My husband is pretty quiet, and even he commented that, "wow, she really knows her stuff". We both knew after meeting with her that she would likely be who we chose to work with. However, we still met with the other 2 companies; which only reinforced how great Sarah is. Neither of the other companies left a lasting impression, and one seemed particularly shady. After feeling pretty down about our house not selling, we are extremely pleased with how fast Sarah was able to find qualified renters. Things turned out great for us!

You're definitely earning your fee! Thank you Matt…read more Matt has been very responsive and saved us lots of time and headache. Highly recommend.

Very quick turn-around. Came out the very next day and the maintenance guy was very thorough and…read morepolite. Very positive experience.

Charles and team were fantastic to work with. Extremely responsive and always helpful. The process…read morefor viewing our home was so simple that I question why every rental property doesn't function this way. We have nothing but positive things to say about ACL and highly recommend them!

Having used ACL Property Management for my home rental property AND recent home sale I can honestly…read moresay, if you are looking for a property manager, real estate expert, look no further. Stop, I mean it. Charles and his team come packed with experience that nobody else can replicate. I guarantee you'll never find anything that compares. I can get into specifics but I won't, just know that if you use anyone else you'll be sorry.

PMI All Bay is extremely professional and customer service oriented property management company…read more They make the process of managing your rental property easy for you. If you are a real estate investor or have just a rental property, reach out to PMI All Bay. They will take care of you!

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs. Property types we manage: Multi-Family, residential, commercial office, flex and retail buildings throughout the Bay Area, CA.

I cannot recommend Valley Premier Property Management and Jeremy Irvin highly enough! We lived in…read morethe same rental for four years, and throughout that entire time, we felt incredibly lucky to have Jeremy as our property manager. What sets Jeremy apart is how exceptionally responsive and dedicated he is. No matter the issue, he is always on top of it immediately. He is not just a professional; he is a truly kind and wonderful person who genuinely cares about the tenants' experience. Another perk of working with him is the fantastic team of contacts he maintains. Whether it was a quick fix from a handyman, a plumbing issue, or something requiring a general contractor, Jeremy's team was always professional, efficient, and reliable. It gave us such peace of mind knowing that any maintenance would be handled quickly by top-tier pros. After four years, we were sad to leave and will miss the seamless, stress-free environment Jeremy provided. If you have the chance to work with him--whether you are a renter or a property owner--take it! You won't find anyone better in the business.

We had a great experience renting from Valley Premier. We expected to be in the area for a couple…read moreof years, but that turned into six years. In all that time the process was hassle free and the communication was excellent. I can't recommend Jeremy and Valley Premier enough!

"I was referred to Silver Creek Property Management by another property owner, and I couldn't be…read morehappier. Steve, the owner, is fantastic, and April and Lisa are wonderful to work with--professional, responsive, and always helpful. The entire team including accounting is a pleasure to work with. They handle everything from maintenance to tenant screening smoothly, keeping me informed every step of the way. Steve is managing 2 properties both in Alameda county. I highly recommend Silver Creek Property Management to any property owner looking for reliable, stress-free management."

Cannot process checks and charges, and late fees based on their errors. My father passed away, and…read morethe old property management company sent bills/invoices to my address for payment. However, Silver Creek did not transition the information correctly and is now charging me late fees and increased the monthly dues by 15%. Would not use this company to charge 200 dollars a month to mow a small lawn in front of the house with no clubhouse maintenance; this is gauging clients.

As second-time home buyers, we felt extremely lucky to have Kevin & Sunil as our real estate…read moreagents. Both of them are knowledgeable professionals. With our very stringent must have lists for our home, Kevin was very patient and understood what we were looking for. He was always available to answer questions we had, help us analyze the property and even point out why something may or may not work for us based on what we were looking for. We appreciated that honestly and not being rushed in to putting an offer. In addition, both Kevin and Sunil guided us in various aspects like the inspections, post-purchase cost documentation, what we need to do etc. If you are in the market for purchasing a home, we would highly recommend Kevin and Sunil to represent you as your agents.

Sunil and his team helped us buy a new home in Union City. They have been phenomenal through the…read moreentire process, educating us on various parts of the process right from high-level things like property location to the nitty-gritty details on home construction. I highly recommend Sunil and Kevin to anyone looking to purchase a new home! As someone new to this process, they took the time and effort to walk us through the entire gig. Throughout the process not only did he educate us about the process but also managed to understand our preferences as home-buyers. He picked properties that matched our preferences and were in good neighborhoods. Sunil and Kevin took the effort to ensure that we were happy with the decisions made, fine-tuning preferences and did not shy away from giving unbiased opinions as mature experienced real-estate agents. Ultimately they were focussed on ensuring that we as home-buyers were happy at the end. While we had worked with other agents initially, once we started working with Sunil and Kevin, we immediately realized the difference in expertise, guidance and their focus on long-term customer satisfaction. The home buying process can be an anxious and long journey, especially if you are a new home-buyer, so being in good hands matters tremendously! They made the entire process seamless, hassle-free and most importantly - something that resulted in us being happy "home-owners" at the end.

This is the first experience working with FPM and absolutely thrilled with every interaction…read more They are absolutely wonderful people to work with, very professional, helpful and ready to answer every question you may have as buyer or renter. Rupesh

We are so happy with the fantastic work Tania did! She was very thorough and professional. She…read morelisted our house, gave us a good go-to-market plan, and she called or texted us everyday to keep us updated. She had compiled a comprehensive list of stagers, and she chose our stagers very carefully so that their style complemented our house's best features. Tania knows the right professional people who perform good quality work at a great price. Our house looked so beautiful after the kitchen renovation, the full interior painting, and all the small fixes and updates, that we thought about not selling it and moving back in! So many people came to our first open house and many of them made offers. The house was sold after the first weekend for a lot more than we were expecting. She helped us through the whole process. You did a great job Tania, continue with your commitment to your clients!