I had to transition to a new dentist this year due to insurance. I researched and decided to go to…read moreMaggie Kleem. I could not be happier with Dr. Kleem for her kind, caring, compassionate approach. I am also very appreciative of the way she has addressed my questions and the way in which she handled the fear I expressed over the need to have a wisdom tooth extracted. She listened to me, and was able to put me at ease for the procedure. I felt nothing secondary to the fact that Dr. Kleem made sure I was totally numb. I followed her after care instructions to the letter and have healed totally. As a former nurse, I really appreciate going to a provider who sees me and hears me. I took into account, that I wanted to continue to go to Dr. Kleem, when I chose my Medicare Advantage plan for 2026! I am confident in her skill as a dentist and am appreciative of her human approach. I must also say that her entire staff is kind, courteous and a pleasure to connect when I need to go to the office. Thanks to all!

I have been going to Dr. Kleem for nearly 10 years. Every trip is wonderful and the experience is…read morealways pleasant. They also treat my family there as well and I have nothing but great things to say about everyone involved in this office. Robin, who is both mine and my family's Dental Hygentist. She is fantastic at her job. Would definitely recommend her and Dr. Kleem/Beten.

Dr Laubmeier can't take responsibility for his business, whether it's his own faulty work, a series…read moreof questionable dental assistants or getting you scheduled for the correct procedure in his office. 10 years ago, he was great, but the slow, steady decline isn't acceptable.

Everyone in this office was very nice. I was terrified of going to the dentist as it's been awhile…read moresince I've been in one.. and i knew I had a few issues... But from the moment I walked in the door the staff helped me calm down, relax, and get started on fixing my smile! Mika the hygenist is great! Talks you through the process so that you're not really fixated on the fact that someone is in your mouth with metal tools... Dr. Laubmeier was perfect in the way that he talked to you about the issues he found. It didn't seem like he was judging you, which i've had at other places (hence the reason I avoided the Dentist for so long probably) and finally the office staff are great in the way that the explain your Insurance, Payment options, and scheduling for you. Even though I'm terrified of getting dental work done I'm excited to go back here next week and get started on fixing the years of Pepsi, Coke, and Blow-pops.

Skilled, kind dentists and technologists. Customer service is pristine…read more I have had a few emergent situations and they schedule me asap. A+ from me because they exceed expectations!

Professional and knowledgeable personnel. Dr. Bruce was very gents and caring. He kept me up to…read moredate on the process. During treatment, he continuously said comforting statements. It was somewhat like an episode or Sesame Street where the atmosphere is saturated with fun things to keep the little ones happy. God knows dental work is not fun.

absolutely horrible place to be. Dentist is the most terrible and the angriest man I've met. Very…read morearrogant extremely rude to patients and employees. Creates dental treatment plans to make money off of you when treatment is not necessary. Treats certain employees different than others. if I could rate this dental office negative I would. All they want is your money.

I love this dentist. He and his staff are very very friendly and knowledgeable. They respond to my…read moreneeds quickly and efficiently. Highly recommended!

I have been going here for 11 years, and dont plan on switching ANY time soon! They provide the…read morehighest quality of care with all dental care. Cleaning, yes. Fills, yes. My friend chipped her tooth, so I referred her to Dr. Florian.... and she tells me to this day that the experience was amazing. Easy to schedule, receptionists are beyond nice, as well as all of the other staff. Dr. Florian is the most friendly dentist, and remembers all of the little things you mention. Highly highly recommend to anyone looking for a new dentist!

My family and I have been coming here for years. Highly recommend. Dr and Staff are all very…read moreprofessional. Haven't had any issues yet.

Dr. Fixler has created a practice that appears to prioritize generating income over providing…read moreevidence-based dental care. I switched to this practice due to a change in my insurance coverage, having recently had a dental exam and X-rays just six months prior. These images were provided to UHD. At my initial visit, before even receiving an exam, I was told I would need 18 bitewing X-rays to create a full-mouth panorama. As a medical physician, I questioned the necessity of this, especially given that recent X-rays were already available. When I asked whether I could opt for the standard molar bitewings instead, the hygienist became visibly frustrated. It seemed clear he was accustomed to patients questioning this practice and annoyed by it. An associate dentist then came in to explain that the full set of X-rays was necessary so she could assess my bone structure and check for oral cancer. I explained that I am a physician and that this is not the standard method for oral cancer screening. She then claimed that this was the "standard of care." When I asked her to show me the ADA guidelines to support this, she brought back a chart that applied to patients with periodontal disease or dentofacial abnormalities--neither of which apply to me. After reviewing the actual ADA guidelines myself (see screenshot from this article: https://jada.ada.org/article/S0002-8177(23)00734-1/fulltext), it's clear that requiring 18 X-rays in this context is not evidence-based. I shared this with her, and she then suggested we "dissolve the relationship" and that I seek dental care elsewhere. If you are looking for evidence-based care, compassionate professionals, and a practice that respects patient autonomy while avoiding unnecessary costs, I strongly recommend seeking care elsewhere.

I have received (2) cleanings and a crown replacement at this practice and have had all positive…read moreexperiences. The front desk staff are great. My hygienist Steve is skilled, thorough, and professional. The doctors are efficient and pleasant. And the technology they've invested in made the crown replacement a 1-hour process from start to finish. I'm a happy patient!

Dr. Ryba and staff are professional, & explain everything from procedures, to step treatments all…read morethe while within the insurance framework maze that exists today. The most important aspect is the quality provided within friendly confines of the practice. Just can't recommend highly enough Greg S

Dr. Duane showed amazing patience and care with my very nervous 13yo. He went above and beyond to…read moreensure her comfort and consent.

Since moving to Cleveland last year (August 2017), I needed to find a new dentist. I choose Dr Ross…read moredue to the close proximity to my apartment. I had a great experience here. Scheduling my appointment a few months ago was a breeze. I actually initially was supposed to come here in March but I had to cancel the appointment. I was able to get a new appointment for June (today - June 9th). I walked in today and was greeted by the receptionist Amy. I had being in contact with Amy before when I called the office. She is super nice and friendly. She answered a bunch of my questions. I had already filled out the new patient form and emailed it to the office a few months ago. So once I arrived here, all I had to do was hand over my driver's license so a copy could be made and then wait to be seen. DENTAL WORK -- One of the assistant's (Angela?) first took ex-rays of my tooth. She then removes plaque buildup and cleaned my teeth. Next, Dr Ross came in and looked at my teeth while touching up removing plaque. I asked about my x-ray and he stated that everything was fine. I had lovely conversations with both the Doctor and his assistant. This is a family friendly dentist office. The waiting area has some books and magazines to read and even a few toys for kids. This building was a former house and previously used by another medical business before being turned into Dr. Frank J. Ross's office. I'll be back for my 6 month checkup. Until then, I gotta floss, floss, floss...lol. **** This is my 116th Yelp review overall. 70 reviews for 2018. I am aiming for 100 reviews in 2018.

Very nice office. Super personable & I just love the atmosphere. Everyone here is very kind and…read moremakes you feel like you are well taken care of. They are an affordable dentist option and I wouldn't rather go anywhere else. They have worked with me from the beginning with my insurance and payment plan option with no finance.