This past month, I received a notice via mail letting me know I could now conveniently renew both…read moremy auto and motorcycle tags online, perfect timing since my birthday is in June. I filled out the info, paid by credit card, and about a week later, received the motorcycle tag... but not the one for my BMW. After calling Florida Tag Registration, they confirmed the motorcycle renewal but couldn't explain why the car didn't go through (apparently the state uses a third-party system). I was asked to check with my credit card company to see if a refund had been issued and to try again. I followed instructions and resubmitted payment to only to get the same result. At that point, I decided to visit Tropical Auto Tag Agency in person. Gotta say, from the moment I walked in, the process was smooth. I did a quick digital check-in, and less than 15 minutes later, a helpful staff member had my renewal processed. Amazing service, quick, clean, and professional. I'm giving them 4 stars instead of 5 because, unlike the $85 I paid online, I was hit with an agency fee and a credit card fee, costing me an extra $25. Years ago, credit card fees were just part of doing business vendors didn't pass that cost on to the customer. Maybe I'm old-school, but when businesses tack on card fees, it feels like a penalty. That said, I still highly recommend this agency for its speed, efficiency, and top-notch service. Just be aware of the added fees.

Totally unwilling to work with people. The guy who helped me (did not help) wouldn't register an…read moreold $200 trailer that I bought last week on the other side of the state because the date the kid wrote on the registration was slightly unclear, although you CAN make out the date. He actually wanted me to drive 129 miles to get a bill of sale or have the guy overnight one. Went to another agency and got it done, no questions asked. Totally incompetent and lazy. This guy is on a power trip and unwilling to help anyone. Stay away from this place.

My daughter had to go for a title change at hammocksFlorida tag And title and a young lady helped…read moreher. Her name is Eddiemary and this young lady reminded me of my own "daughter"because she was so technically savy. She even told me how important it is to give back the tag on the car that was registered to me and turn it in right away because it's not a GOOD IDEA to have it registered to my name and laying around because it could damage your driving record.. it's a good thing i listened to eddimary and made a great decision to be careful with my papers and "tolls" because it was a great way to make a good point out of that particular situation. Thanks hammocks auto tag Florida title for helping my daughter may god bless all your employees and help grow your buisiness.

Ridiculous wait time, extremely slow staff. Need more employees and more efficient way of assisting…read morecustomers

In the heart of Miami, this small place is located in a plaza riddled with many different…read morebusinesses. It gets busy in the lot, so parking can be a challenge--but it's a heck of a lot better than driving to Brickell to get your registration renewed. Staff was decent and quick. We had our registration sticker in no time at all on a Monday at 3:00pm. it wasn't that busy either.

Fast, thorough and no DMV delays! Registered 5 vehicles in 30 minutes. Ladies helped in every way…read morethey could! Two thumbs up.

This DMV is SO organized and the staff is so helpful and friendly! I love that they have the person…read moreat the front ensuring everyone that goes in has everything they need to avoid anyone taking up time once inside. I was in and out within 15 minutes! I did have an appointment. I know DMVs have bad reps but this one is honestly amazing. :)

The people are rude. They threw slick remarks at me the entire time I was in the line standing just…read morebecause I was ahead. It's definitely the ghetto of the dmv. I don't think people realize Spanish people know English too.

I made an appointment to renew my drivers license online. When I arrived for my appointment…read moreeverything was very organized. There was a very polite attendant ready to get your information and answer any questions. I sat for a few minutes until the time of my appointment and was called by my attendant. My attendant was a lady by the name Noor. Noor was very kind and patient. She was very clear with her instructions and made the entire process very calm and easy. My experience at this location was incredible. It was quick, not complicated and the attendants could not be more polite. 1st time It has ever been a positive experience at the Drivers License Center. And Ms.Noor thank you for treating me with so much care.

My experience at this location was disastrous. I brought a resident of an assisted living facility…read more(ALF) who has an intellectual disability, and he was not allowed to complete the process of obtaining his license. We brought four documents, even though only two were required. We also provided additional documents through text messages, including paperwork from the Department of Children and Families and his contract with the ALF. The man who identified himself as supervisor Rey refused to provide his last name. He was disrespectful and mocked us throughout the process. He kept us there for an hour, repeatedly requesting additional documentation. Every time we provided what he requested, he raised new objections. We even brought water and electricity bills and other documents, yet he continued making everything unnecessarily complicated. This is abusive treatment of a person with an intellectual disability. We will never return to this location, and we have already filed a complaint in Tallahassee. We have completed this same process several times for people with similar disabilities without any problems. This man should be removed from his position. People should never be treated this way. The absolute worst experience--completely disrespectful and unacceptable.

This is the second I come here because is easy from podiatrist office I try to replace my handicapp…read moredecal but I send my cuz she's elderly seems some lady took over my papers super ride they should have people working like that. If they don't like to work with customer service she was so rude. She has no patience for the elderly.

This is a tag agency, there are many like it but I've been coming to this one for the longest time…read more(20yrs.) I was helped by Ketty who was supremely fast, friendly and informative. There's a lot I don't know about tags and titles and after having purchased a new vehicle and transferring the tag it seems I was missing additional guidance. Well that's where Ketty comes in and guides the process effortlessly. I was given clear and concise instructions in what to do and what's involved. Thanks to her I was able to secure a personalized tag of my choice. Note: if you're on the fence, fear not they have plenty on display

Fantastic Job! Super fast, top-notch professionalism. Kept me informed every step! We will 100% be…read moredoing business with you at all times. So happy we found you! The affordable sticker price was totally worth it!

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