1. Ken-Rod Office Equipment

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Langley, BC

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Ken-Rod Office Equipment

5.0 (1 review)

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8 years ago

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Staples - NUL STAFF! incompetent

Staples

1.5(16 reviews)
1.2 km
•$

Staples customer service needs an upgrade…read more I was operating their self-serving printer only to be frustrated at the long processing. Because of this, I decided to nicely ask for help at the counter only to receive some sassy attitude and poor assistance. "I'm sorry, but the printer keeps processing and it's already been five minutes. I've already printed 5 pages of something else and it took less than a minute." To which she replies with an irritated expression, like I bothered her to actually do her job, "Well, your file's probably too big." "But the last document was the same size as the one I want to print off right now." "Well, just wait." And she walks off like nothing ever happened. JUST WAIT? Okay, perhaps I'm strongly over-reacting, but to hear this small sliver of advice instead of actually coming out of her counter area and walking to the super close printer to see if there's a problem? I was totally discouraged by her lack of duty. I ended up asking another girl who actually helped me print my pages at her counter. The other girl gave me a glare as I walked out. Thanks for the lovely experience, Staples. ( Regardless, Staples has cool merchandise. It just needs cooler people. )

The staff were "exceptional" in assisting me with faxing, scanning and customer assistance during a…read morevery stressful time. They were attentive, helpful and very understanding. Also, received exceptional assistance when reviewing a printer issue.

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Staples - RILEY!!!!

RILEY!!!!

Staples - Amazon.ca app clearly showing "ships from and sold by amazon.ca"

Amazon.ca app clearly showing "ships from and sold by amazon.ca"

Staples - Some of the ink stains on onee were of my hands

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Some of the ink stains on onee were of my hands

Memory Express Computers - Langley - Check out this custom PC build with a Lian Li case and a white Kingston FURY RGB DRAM kit.

Memory Express Computers - Langley

2.8(4 reviews)
0.4 km

I went to Memory Express to build my first PC, and honestly, I'm very satisfied with the service…read moreand knowledge they had for me. (Employee: Emad) Whenever something was out of stock, they would present me with different alternatives, while also being evident that it's the same or even better than the recent product I presented. While I was at home waiting for my PC to be built, he called me and asked if we wanted a more valuable product (4070 - 4070 super) since they came in that following week. Aside from the queue times, Memory Express had a very welcoming community that individuals with little to no knowledge could crawl to whenever they wanted to build a PC. Thank you! Kind Regards Andre. V

The store is deceitful, with a clear intention to siphon off your money. The manager's behavior is…read moreremarkably rude and unprofessional. I ordered an i7-13700K Processor Bundle with a Gigabyte Z790 GAMING X AX Mobo for $629 during the Thanksgiving sale a few days ago (attached are the pictures as proof). Today, I received a call from the manager, stating that I must pay an additional $200 due to their error. I would have been fine with this adjustment, but at the time of my purchase, there were several similar bundles available at Canada Computers and NewEgg. Unfortunately, I missed out on those deals because I ordered from Memory Express. As a result, I'm left with no other options. When I tried to explain this situation to the manager, instead of a simple apology, I was met with a barrage of yelling and unprofessional behavior. What should have been resolved with an apology turned into a heated argument with the manager.

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Memory Express Computers - Langley
Memory Express Computers - Langley
Memory Express Computers - Langley

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Ken-Rod Office Equipment - officeequipment - Updated October 2026

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