I procrastinated and had to print wedding items last minute and Jason was so helpful! He took the…read moretime to help me upload all my files and made sure I didn't leave without it all working out. He is amazing at his job!

Super quiet store. I feel like the most busy area is the corner where they have the courier…read moreservices (Puralator, FedEx and DHL). People are bringing stuff back to Amazon for return (Puralator). There are plenty of free parking in front of the store. The store is well kept and clean.

Came in last night to grab last minute item . Dec 23 5:05pm .Was helped by a lovely young man named…read moreAlex . He had a hard time finding what I needed in lock up even though stock showed lots . Alex asked another young man at the cash register if he could help him find the item . Young man said nope I'm out . To which I responded seriously I've been standing here for 5 mins . He said nope I'm on overtime don't get paid for this and turned away from me . I asked for his name and said I would be speaking to his manager. His was response was Harvinder , "PLEASE DO " do you need me to spell that for you ? I said no thanks I was fine . After Alex finished locating the item and helping me . I left the store to find Harvinder parked across from me leaning out his white BMW nodding and laughing . While Alex was extremely courteous and helpful . Harvinder has horrendous customer service skills and attitude and if this is the front end staff you employ . I can't say I will be back . Totally unimpressed .

All the staples stores have pretty much layout and they're usually clean as well. What really…read moreidentifies each of these franchised stores is the staff that works in it. The staff here is usually pretty attentive, they smile and are courteous. I can usually find someone to help me pretty quick if they're not already around. They are all fairly knowledgeable, I mean it's hard to know it all. The only complains I have is their up-sell tactics for computer electronics can be a bit too much. The other day I bought a printer and the process too much longer because they were trying to convince me to buy Toner, Paper, warranty, and extra protection care. I understand why they ask, but they are quite slow at asking and they follow it up with a lengthy explanation which I didn't need at the time. However overall, I'm pretty happy with this store and I go there often. Staples usually has the best prices and variety of printers compared to other stores.

Hi Keith: (Keith Chan, Service Manager @ Source)…read more I want to express great admiration and thanks for the efficient and courteous treatment you and your staff exhibited as SOF dealt with the cylinder replacement of my office chair today. It was professional and prompt, and I can only only say good (no, GREAT!) things about our experience with all of you. Thanks again; we'll spread positive reviews and referrals at any chance we get. Eric and Elma Sommerfeld, South Surrey BC

Ordered a desk that cost over a $1000 and the instructions and parts did not fit. Holes on table…read moredid not align with bolts. Upon calling customer service, was told that all parts are universal and told to just screw into table top. Instructions do not match, garbage service. Will not return in the future.

I had called looking for the right copier for my office. Reception had directed my call to sales…read moreand where the salesman not only answered all my questions but promptly made sure that the copier met all of our requirements. Leasing was also quick but what impressed me the most was the salesman had followed up and kept me up to date of the process. He knew I was under a tight deadline and made sure that there weren't any hiccups in me setup with a copier for my office. The technician was also fantastic! Had my office running in no time with network and fax.

From the owner: Kancho Office Equipment Ltd. has everything you need to outfit your place of business in Vancouver…read moreand the Lower Mainland. We carry a large selection of copiers, printers, fax machines, and interactive displays. We offer both new and select pre-owned equipment which has been re-manufactured to factory specs. To browse our products, follow the link to our website or visit us today.

Ordered a wireless headset that turned out to be incompatible with our phone system. Contacted…read morecustomer service, was told I could return it; website said that I could return it. Took them over 6-weeks to send a courier to pick it up, but only two weeks to send it back with a note saying not-returnable. No reason, just not-returnable. They have $400 of my money, but that is all they'll ever get. I'm taking all my stationery business elsewhere. Don't buy any electronics from this company; if you make a mistake, they'll keep your money.

I work for a fairly large company in the greater Vancouver and the service is awesome!…read moreAlways ready for pick up when i arrive. In and out on my tight schedule. Customer service is top notch! RTC

We had a small project completed by them, and the experience was excellent. They were extremely…read moreresponsive in their communication, and the quality of their work was outstanding. Ashley, in particular, has been wonderful to work with.