Dante was my specialist yesterday worked on my Silverado and he was so nice and professional. Did…read moresuch a great job on my windshield! Now I don't have to replace the whole thing! I will definitely recommend him to friends and family. He deserves a raise!

This company knows what great service really is. They replaced a very large window which had become…read moreclouded due to a broken seal. They worked on our tight time schedule and did an amazing job. We highly recommend this company.

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

Top notch communication and great service. Took two cars there now, both for windshield…read morereplacement and Calibration. Great experience first time so returned again. Highly recommend.

My moonroof stopped working suddenly. Friend of mine took a look at it and told me that he was…read morepretty sure the moonroof motor was burned up and needed to be replaced. A friend and client recommended I go to accurate Autoglass because they were cheaper than the dealership. Should be named INACCURATE Autoglass. I dropped off my car around noon. He called me a couple hours in and told me he was having problems. It was after 5 o'clock when I reached back out asking what is going on. He had told me it should only take an hour or two. 3 at most. He told me to come back to the shop, and he will talk to me about what was going on. He claimed that when he took my old motor out that it was in fact burned up and needed to be replaced. Then he hooked up the new motor, and it worked at first, but then when he bolted it in, it stopped working. He said he tried everything he could think of and he doesn't know why it's not working. He told me with the old motor my equinox was throwing 13 codes, and now with a new motor, it's only throwing two. So I said, well what are the two codes it's throwing? So he grabs his tablet and has me read it as if I know anything about car codes. It's basically Latin to me. One of them said there was a problem with the Moon roof and one of them said there was a problem with the driver window. So I questioned him why there would be a problem with the driver window, and he said well, maybe because I disconnected the battery and that's the only window that has automatic up and down. I said did you check and make sure the driver window is working? You're not gonna send me home with my car with an inoperable window, are you? And he goes wait a minute let me go check. And I was right. The driver window was not functioning properly and he said he needed to reset it . Now mind you, I don't know anything about cars, but I would think he would check this before he sent me home with my car. Should I have to tell him to make sure the driver's window is working when he's clearly seeing a code that reads it's not? Grr..... So then I said well what are we gonna do about the moonroof now? And he says he did the job I hired me for. He put in the motor and he installed it. It's not his fault that it's not working. He didn't diagnose the problem. With his hands in the air like that somehow absolved him of responsibility. I said you've got to be joking. You expect me to pay you the full amount when I'm walking out of here and my moon roof still doesn't work? Why is it my fault that you don't know how to fix this? And he said there must be another problem. He said maybe the switch had gone bad or maybe the entire tracking mechanism had gone bad. Maybe the shade motor needs replaced as well. He said he didn't really know. He said he would call GM on Monday and see if they had any ideas, but if they didn't have any suggestions, he said he was going to wash his hands of this and literally clapped his hands in front of my face. I said I'm not comfortable paying you the full amount when I didn't get what I paid for. I said I'm happy to pay you for the motor. And he said he's not comfortable with that. He said worked all day on my car. I said I understand that, but you didn't do the job I hired you to do. Again he repeated himself that he didn't diagnose the problem and this isn't his problem anymore. He did what he was hired to do. So I reluctantly handed it over $500 cash of the total $625 quoted. And I drove my car home without a working moonroof and -$500 & no guarantee that anything he did helped. It could have made it worse. Monday night I reached out to him to ask what he found out about my moonroof. He said he would call me the next day. Did he even call? Probably not. Tuesday he emails me a bulletin from GM stating that there's a problem with this make and model regarding the moonroof, and he credited the remaining portion of my bill. He said I just need to go to a dealership. So I went to Team Chevy Valpo three days later, and they fixed it in five minutes. They said he clearly didn't reset the window. That's all it needed. Clearly Paul at accurate Autoglass should not be taking on this kind of business if he doesn't have the knowledge to do this properly. And I feel like he took advantage of me financially. If he was right and this was a bigger problem than a motor that needed replacing, he should've just called me and said that I need to take it to the dealership at that point. He shouldn't have expected the full amount knowing he didn't do his job and passing the blame off on GM. Be wary, Valpo. This was a stressful, frustrating and intimidating experience.

We had a flat tire and needed a new one. One was ordered and we were able to have it repaired same…read moreday. Everyone there was very friendly and helpful.

I'd give ZERO stars if I could. Bought four tires online and made an appointment to have them…read moreinstalled on my rims. Brought in my rims with the old tires on them to have the four new tires installed. I arrived about ten minutes early and immediately, the person at the front counter had me drive around to an open bay door and we unloaded the rims/tires. I was told about an hour to install the new tires. After an hour, I asked how much longer. He went in the shop and came back and told me a few more minutes. Another half hour goes by and I ask again. He goes in the shop and tells me they are on the second tire!?! WTH? I asked him if he thought this was acceptable. He said no and walked away from me. Another half hour later and my four tires were done. It is completely ridiculous to take TWO hours to remove the old tires from the rims and put new tires on and balance them. I had an appointment. What is the purpose of an appointment if it's going to take this long?? Like I've already said, I brought them in. They didn't have to lift the vehicle and take them off or reinstall them on the vehicle. Also, the next morning, before I drove my truck, I checked the pressure in the tires since they were so incompetent with the install. Yep...sure enough..they were all over filled. They were anywhere from 38-40 psi. That's 3-5 psi OVER what they should have been. There are a lot of tire places and I will advise anyone who will listen to go ANYWHERE else and avoid the complete clown show of Belle Tire in Valparaiso, IN. A good price isn't always a good deal.

Great job on installing a radar director and a window tint. Will definitely bring car back for…read moreother projects.

Needed tints on my X7 they sent me a quote did a great job even put warning tap on the window…read morebutton si we don't forget not to roll down for 48 hrs. Great fast service turned out great.

Suanne and her husband are great. Very straight forward. Which makes it simple. No B.S. I took my…read morecar there one time and Suanne came out and looked at the chip and said " I wouldn't worry about it unless it gets worse." How many businesses would do that? How many would have just tried to fix it or fix it and just charged me? I knew that I would be a return customer at that point. Check them out. You won't be disappointed!

Took my '85 Buick LeSabre to have them replace the trim around the vinyl top. I was told they…read morewould glue it on. They ended up using rivets. Damaged the paint job on trunk. Now have dimples along trunk. Returned to show them. Was told that the rivets were already there. Also molding did not wrap around the corners. They butchered the job, corners were done so sloppy, they don't even connect. Original quote $180. Total charged $287.25!

this place is a joke. after a tree fell on my car in a storm, they fixed it and gave me the keys. i…read moreopened the door to find the driver's seat was still full of glass. like, really?! i called my insurance company to let them know about my experience too and they reimbursed my extra expense of having to get my car interior detailed.

If I could give negative stars I would. My car went their for two different accidents which both…read moretook way past the estimated time they say it would be done. The first time was an okay experience they fixed what need to be fixed but I guess thats what they are good at, doing the bare minimum or the easy plug and play. The second accident was a lot worse with more moving parts. They took it in and then no contact. This location has really poor customer service or don't actually under stand the concept of it. They hate when a customer check their work with a private shop or someone who knows what they are doing second guess their work. My vehicle went there twice for the same accident the first time bare minimum work. Then second time they didn't want to replace my windshield because it wasn't "part of the accident" when it was. After calling them and my insurance company they finally deemed it part of the accident. I wan't to say this was such a huge burden because I'm in another state while this is all happing for College.

Trout Glass just replaced a very large mirror in our bathroom. Perfection from start to finish…read more Great price from Don and the very nice young man who installed it could not have done a better job. Thank you. Delreta and Ken M

We just bought a house in Valpo and the previous owner had mentioned to us during inspection that…read moreshe would take care of a re-reseal on the front window. She called Trout Glass & Mirror to do the work. Once I moved in and inspected the work, it all looked rushed, sloppy, and messy. I wrote this review with pictures, and one of their guys stopped by to check it out. He agreed that it was unacceptable, so they had someone come out, strip all the sealer out, and put new sealer in. It looks amazing now. The customer service was top notch and deserves a 5-star review.