We went out of our way to go to the mall in downtown Denver and the store is closed, even though…read moreeverything online said it was open. There is NO service. NO selection and NO value. Horrible customer service to continue to advertise a store that is CLOSED.

I ordered a size 18/20 and they sent me a 22/24. I asked for a return postage because it was their…read moremistake and they refused. I had to pay to return the item at my expense. I will never shop with them again. I been shopping on line for years and never have I ran across this situation. If I ordered the item and didn't like I would return it at my expense. They made the expense.

mattress was new but springs came up after a few months!! I wouldn't recommend buying from this…read moreshop! he didn't want to refund me

I recommend this place. Large inventory of new matresses with delivery and haul away available…read more Get wholesale prices on mattresses with a large selection. Customer friendly and very knowledgeable and helpful with low pressure to purchase. I highly recommend this place for matress purchases to fit every need for any budget.

While touring around Boulder, Colorado I was happy to find a Kuhl store…read more Kuhl is definitely one of my favorite brands of hiking clothing and outdoor wear. They were founded in 1983 and began in the Wasatch Mountains of Utah. Kuhl means "cool" in German. This store had a fantastic selection of both men and women's hiking apparel. Staff were helpful and both my husband and I made a purchase. Not a cheap brand but good quality materials are used in the making of the clothing. Highly recommend.

They have been open a year now and I am still delighted to have an actual shop in town to try…read morethings on before I buy them. Even though I know my sizes, different styles can be a borderline choice. This is true for many brands and why I am not a fan of online shopping in general. Through all the seasons I have found something new to spruce up my closet. I have been more than satisfied with every choice. Because I am so short, most pants needed shortening which I do myself. It's a chore I have Ben faced with my whole life and I am resigned that most mainstream casual and mountain wear do not "do" petites. My choice for petites does not style this way and for dressier clothes that's where I go. But for the right category this is the best, in quality of fabric , casual style and updated performance. Gone are the days of dry cleaners for my closet. The staff here is exceptional. If they do not have your choice of size or color in stock , you can have it ordered and delivered without a shipping charge. I really appreciate brands that will do this. This store also has in person events a few times a year when additional staff from headquarters in Salt Lake City come in to show off the new season. Food and drink and sometimes music or an athletic non profit are available. It's a chance to learn more about the products. There are even giveaways. What better ways to bond with the customers ! I love my new sweater I purchased today and am waiting for another color in my favorite fall and winter corduroy pant to arrive. All around, a good shopping experience. I don't buy a lot but each piece has been successful.

Zac and Kevin at Skazma Custom Apparel deserve 10 stars! We were creating t-shirts for our family…read morereunion in Allenspark. We had the t- shirts and the press on decals for 30 shirts. Alas, the iron could not do the trick. We called the shop just a few minutes before closing to ask if they might be able to help us out. They were so kind to acommodate us during a very busy time for their business. They said to bring the shirts in the next day. They charged a minimal amount and did the job right on the spot. Now that's top notch customer service! They deserve your business!

Skazma Custom Apparel has a new customer for life!! I…read morerecently worked with Jerry from Skazma to have shirts printed for a ladies disc golf tournament that I hosted in Boulder in May of 2024. I really appreciated that I was able to visit the Skazma store, to see and feel all of the shirt options they have. After my visit, Jerry patiently and diligently answered what likely amounted to 100+ questions that I sent his way during the design process. I really felt like a valued customer and was very grateful that I was kept in the loop each step of the way. The shirts came out FABULOUS!!! The colors on the design absolutely pop and the shirts themselves are super soft. The quality of the print work Skazma prepared and provided is top-tier. The turnaround time was excellent, the communication lines were always open, and overall Skazma Custom Apparel was an A+ company to work with. I will absolutely use Jerry and Skazma for all future printing needs! You guys are the best!

I had been looking for a smaller bag in a lighter color for summer and had not found one in my…read moreusual first choice locations. I even looked online at REI where there would be a collection to choose from different brands. Many, I had already seen and were not exactly right or if promising, they were out of stock. But the last time I bought a bag sight unseen, at a great clearance price from Athleta, it was smaller than needed. When I saw a bag online with good dimensions and good colors and I knew that we had an Arc'teryx store on Pearl, I called them. I have owned their branded fleece in the past and remembered that it had great quality features. I was told what bag colors were in stock, so I got a ride down to look. I chose the mallow (lavender, very summery) color and the price was right so I bought it. A nice feature it has, as a cross body style, is a narrower strap than my winter one. This makes it all the more comfortable when it is worn directly on a summer shirt. My other bag is much more comfortable over a coat. The store was beautiful and well staffed. They even have some specialized laundering machines behind a wall of glass. If you buy a down or Gor-tex jacket from them, they will launder it for free. That sounds like a great service. Sadly none of my down jackets are theirs. Luckily I have no problem laundering our Gortex jackets (also not their brand) but I will take that into account when replacing jackets in the future. I have a brand that fits me and that is always my first criteria.

Arc'teryx Downtown Boulder Store - Disappointing Experience with Their Repair Promise…read more I recently visited the downtown Boulder Arc'teryx location with my $90 lightweight long sleeve shirt, hoping to get a small collar stitch repaired. I had purchased this shirt with the understanding that Arc'teryx stood by repairs for their products--but left the store feeling let down by both the service and their warranty policy. My shirt developed a loose thread in the collar after coming out of the wash. I figured it would be an easy, straightforward fix, so I brought it back to the store. The employees seemed unsure about store procedures and explained I had two repair "options": Mail it off to their repair facility (estimated 6-8 week wait)--a solution I was fine with. Receive a store voucher to put towards a replacement, which would be emailed after 30-90 minutes. I said the voucher was fine and left to grab a coffee. Not long after, I got a call from the associate letting me know I suddenly wasn't eligible for a voucher or repair at all because I'd cut off the three-inch-long white side tag. She explained, in a condescending manner, that removing the tag voids the warranty. For clarity: this tag is attached with a small, easily-removable piece of fabric (a common industry practice precisely so customers can remove the tag without harming the garment). I bought this shirt about six months ago and, like most people, didn't want a long nylon tag sticking out of the hem, so of course it's no longer there. It was honestly frustrating to be told that removing such an intrusive tag disqualified me from any warranty help--especially for a clearly minor manufacturer flaw like an unfinished thread. Overall, I was extremely disappointed: The employees didn't really know their store policies, and what should have been a small fix turned into a hassle. The "repair guarantee" is misleading--if you cut off a tag, you lose eligibility for both repair and any compensation, regardless of whether the damage is a manufacturing defect. At this price point, I expect reliable customer service and a real commitment to standing by your products. Needless to say, I'll be looking elsewhere for quality gear. The service and policies here just aren't trustworthy enough for me to shop with Arc'teryx again.

Now I have to say right off the bat, I did not purchase anything from this shop. I'm giving 5 stars…read morefor the customer service the owner gave us. As soon as you walk in your great by 2 BUG st Bernard's. They were soooo nice to us and very friendly. The owner gave them treats and treated them like his kids which was very cute to us. His quilt selection is spectacular. Very nicely made and very nice to touch. Owner is also very generous in letting us pull the quilts back to see the other ones underneath. He even has quilts for sale with his St. Bernard's on them!!! Looking for some nice quilts and loving st Bernard's to pet? This is the place for you!!!

It's so much better to look at quilts in person than to search online. This store has a great…read moreselection of high-quality, reasonably-priced quilts, shams, etc. We've bought here twice. Highly recommend!

I ordered an elite 7x14 aussie bed trampoline from them several years ago. I've had no problems…read morewith the tramp. But when I recently called them with a maintenance question (what kind of paint to use to repaint the bed), they were not helpful or compassionate. Said they no longer carry that type of bed and I should search google for help. When I asked for any details about the bed that would help me google it, he said that he could look up that information and give it to me, but that it was "proprietary" and so he would not. I told him I didn't understand why it would be proprietary especially since they no longer do business with that company (I had the feeling that it wasn't so much that he could not help, but that he did not want to help me). While I was still asking about the trampoline bed, he said good day and hung up on me. I don't know if he really had a good reason not to tell me anything about the expensive trampoline bed that I purchased from him. But I am sure, he did not have a good reason to be rude.

I can't say,enough about Tramp master . I purchased a 7×14…read morefrom them , back in 07'. And it was one of the best investments I ever made regarding my kids! IT still is set up in my backyard and my youngest will use it when he feels like. Through the years,I have replaced multiple springs, and the pads are just starting to fall,apart. . It has endured the weather all this time!! I,highly recommend this product! The service was fantastic. . Didn't charge me for the first batch of springs I needed replaced! Definitely, got my money's worth! Thanks Steve Maugeri San Diego, Ca.