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Kelseys Original Roadhouse

3.2 (23 reviews)
Closed • 11:00 am - 11:00 pm

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KELSEYS ORIGINAL ROADHOUSE ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Outdoor seating
Good for kids

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Quesadilla

This was the first time we had been to this Kelsey's location. We had a gift card and a coupon from the local paper (good for either the Whitby or Oshawa location). A few weeks back we had gone to Oshawa for similar reasons, so we thought we'd check out Whitby this time. I wish we'd NOT chosen to go to the Whitby one.... We arrived just after 7pm (Saturday) and were told there was a 15 minute wait due to a backlog in the kitchen. I don't mind waiting, BUT there were numerous empty tables in the dining room and the bar was only about 1/3 full. Anyway, the wait went by quickly and we were seated in a booth in the bar (roomy and comfortable) with a good view of the TV's. Kelsey's has a lot of tasty looking items, but we decided to order the same items that we had previously really enjoyed in Oshawa. Nachos for Hubby and the Messy Fish Sandwich for me. We didn't wait long for the bartender to take our order. We both ordered tea, but after he dropped them off I noticed my cup was rather dirty inside. I brought it over to the bar to ask for a new one, and all I managed to get out was "Sorry to bother you..." and he quickly laughed and said he'd checked the outside but not the inside. He went into the kitchen right away for a new one. He was very pleasant and helpful. The wait wasn't too long for our food. The first thing I noticed was that hubby's nachos did not look the same; the portion size was smaller and they had given him the wontons instead of corn chips. He was a bit disappointed, but after tasting them decided they were okay and would eat them anyway. Funny thing about this... when the bartender came by to ask how things were, hubby mentioned that he hadn't been asked whether he wanted wontons or corn chips. His responded that they always come with wontons UNLESS you specifically ask for corn chips. We found that pretty odd. Wouldn't most people expect nachos to come with CORN CHIPS? He did offer to change them but we said it was okay. Now on to my fish sandwich. Oh my, was this a huge disappointment! Sadly, we didn't have a camera with us this time but I really wish I could show the difference between this one, and the one I had in Oshawa. It also looked much different than the "two-handed" sandwich pictured in the menu. The size of the fish fillets was much smaller and I was able to press it down and almost flatten it. The bun was also different, and looked and tasted like the Villagio hamburger buns you get at the grocery store. The fish was noticeably undercooked and very mushy, without much flavour at all. The lettuce did not taste very fresh either. Let me be clear, I have NEVER sent food back at a restaurant. It took a good 10 minutes of convincing, before I finally agreed to say something. A new bartender had started and she came by to ask if everything was okay. I told her that actually it was not and that I was rather disappointed with my dinner. She was great about it and offered to bring another one or bring me something else. After looking over the menu again, I decided on a something simple - a quesadilla. The manager delivered the food to our table and was very nice. He explained their menu guarantee and reassured me to never be afraid to return something if I was not happy in his restaurant. I really appreciated that and told him how nice it was of him to come by. Now, the quesadilla... another huge disappointment. While it tasted okay... for $14, I was expecting something a bit more substantial than what arrived. This was the saddest looking quesadilla I'd ever seen. I ate two of the 4 pieces and brought the rest home - primarily so I could take some photos. There was barely any filling inside and the chicken almost looked like it had been shaved it was so thinly sliced. Overall the service was great. Everyone was helpful and pleasant. That is the only reason I am giving this review 2 stars. They really did try to make things right. I am not sure what was going on in that kitchen but it did not seem like a stellar night. The restaurant decor was nice enough. However, one of the seats in our booth had a huge rip in it and the men's washroom only had one stall and the locking mechanism was completely missing (not just broken, but just a hole where the lock should have been). I am not sure how old this location is, but maybe it is starting to show it's age a bit and could use some TLC. I really did not enjoy my dining experience and it's rather unlikely we'll return to this location again.

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8 years ago

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1 year ago

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3 years ago

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6 years ago

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5 years ago

We enjoyed a great night out with a wonderful meal and amazing servers ~ Annette & Sarah!! Thank you :)

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13 years ago

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11 years ago

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8 years ago

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7 years ago

Business owner information

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Samantha B.

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7 years ago

Kelsey's is a great place to have a meal a beer and some fun! The atmosphere and staff are amazing. Always glad to keep going back.

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Samantha B.

Thanks Aaron! We can't wait to see you back soon!

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10 years ago

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KB - Seafood bucatini

KB

4.3(118 reviews)
1.6 km
•$$

Once again, we made our pilgrimage to KB on December 23 to celebrate my birthday. We were greeted…read morein fine, friendly fashion, and my husband and I both enjoyed the special cocktail of the day. My son had a Moscow Mule that was jazzed up in a very cool way. My daughter stuck to the tried-and-true diet pepsi, and our friendly waitstaff joked with her about her sobriety! Guess who drove home? The rest of us then moved on to the excellent wine list. For dinner, I had the very delicious lamb shank with greens, polenta, and honey-sweet heirloom beets. My daughter enjoyed a veal steak and my son enjoyed his succulent, heirloom roast chicken. My husband found his seafood pasta over-salted (he really is sensitive to that - I like my food well salted). I suggested that he ask for a wedge of lemon, but our friendly server offered an even better, bold suggestion: sambal oelek. True to word, it cut through the saltiness. He was so pleased. I was so surprised by this idea. I'll have to give sambal oelek a bit more consideration. The appetizers and desserts were delightful, and the entire meal was so fun and creative! I think that I'll come here on my birthday every year! See my previous reviews to find out my history at the wonderful KB Food! You can't go wrong with KB Food: the best fine dining that Durham Region has to offer!

Great farm to table restaurant still offering great service and food. We came on a Sunday for a…read more"date night", we ended up sitting at the bar but moved to a table when one opened up. The bartender was friendly and knowledgeable, and when we moved to our table our server was also great. Cocktails were fabulous and the ambiance of the place is very nice. My wife ordered this vegetarian squash dish and she loved it. I ordered the steak and the cook was perfect but I found the sauce overpowering. It's personal preference, I like my steak with just salt and pepper without sauce. My fault for not reading the menu correctly. The sides of purée and veggies were great. Overall KB hits it out of the ballpark and is so much better than the chain upscale eateries.

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Kelseys Original Roadhouse - comfortfood - Updated October 2026

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