Edit: When I went to go pick up the E-Bicycle, Mary that I spoke with earlier was apologetic and…read moreexplained the situation. She was following her lead in advising that the registration, insurance, etc was needed. She connected with them once again and they have now revised their request and only an ID was necessary to release the bikes. I called to inquire about information as our e-bicycle was taken there and when I spoke to a representative on the phone she was quite rude, short, and not knowledgeable. She would say one thing and then change her mind saying another and cut me off when I was asking a question. She asked for a license, registration and insurance on a bicycle. It's not a motorcycle. It's so frustrating when I'm wanting to get more details on how to get my e-bicycle out yet their customer service is awful. If I could rate this less than 1 star I would.

The lady at the front named "Mary" is the most rude and unprofessional person I've ever spoken to…read more She was immediately got irritated the moment I asked a simple question and had a horrible attitude throughout the phone call. Why work this job if you don't want to help and clearly don't enjoy talking to people? It seems other people have had the same experience with this SAME woman. Do yourself a favor and NEVER go to this place. It'll just be a waste of your time

I work for a DSP (Delivery Service Provider) partnered with Amazon and we have used this towing…read morecompany a few times to get out drivers out of some sticky situations typically in Lewisburg/College Grove/ Chapel Hill areas but we always have a 10/10 experience when using Mark's towing and we will definitely be using them for any future tows or winch outs. . I usually talk to the older gentleman and he is always super nice and attentive and keeps me updated on any issues, if any. Every time we use Mark's towing they get out to our drivers super fast and are able to get down any back roads we send them to.

Went to my grandfather's funeral, and when I got back, my car was towed by this scammy company…read more AFTER the Uber drops me off, the crabby, rude old lady at the front desk informs me I can only pay cash to get my vehicle out for $500!!! I'm already crying because I'm stressed about the funeral, and scared being in this city alone when my home is 3 hours away. Only accepting cash is a huge red flag, but to make it even better, they don't have an ATM! So, crying, I have to call another uber to take me to an atm to get cash and back to the tow yard. Upon paying the $500 extortion fee, I discover I dropped my car keys in the uber. Now I'm really crying because it just has been a really bad day. I have to call Uber and pay them for the driver's phone number to then pay him to drive my keys back to the tow yard. The crabby, horrible-excuse-for-a-human being at the front desk sees me crying and calling the uber driver, and gleefully sings out to me that if the driver isn't there by 6:00 pm with my keys(it's 5:30 pm) that I will not be able to get my car because she is closing and it will be an additional $65 to get tomorrow. I am STRANDED at this place, three hours from my home, out of money with no place to go, and she could see how scared and upset I was, but she found it pleasurable to add to my distress by being a horrible, evil human being. What kind of person does that? Yep, I made a mistake in my time of shock and sorrow, got my car towed, and paid over $700 rectifying it. But to be treated the way that old lady treated me and to be mocked and laughed at during something so stressful and scary is a testament to what kind of company this is. Thankfully the uber driver arrived 5 minutes before they closed. Now all I can do is spend my long drive home praying that the rude, empathy-lacking old lady at the front desk receives everything she deserves in this lifetime and the next one.

Chris was great. The dispatcher was awesome. Great price! 5 stars! Thank you! They showed up within…read morethe hour. Really nice clean truck too. Very professional

Our classic Mercedes broke down and we needed a tow. We requested a flatbed from Kustom Karriers…read more They dispatched their driver Frank and he arrived promptly to the location where we were stalled. Frank was very careful in loading and securing our car onto his truck. Frank acted in a very considerate manner about our concerns of having our car towed and he was knowledgeable about properly anchoring the straps to the chassis. I rode with Frank over to the repair facility in his tow truck and we had some nice conversation. I would highly recommend using Kustom Karriers to anyone who is in need of a tow. They are prompt, efficient, and courteous. Well worth the money and peace of mind - especially for those who really love their old classic car! It is no wonder that this company has the contract with AAA roadside service.

Really super professional towing company, I recently had my Cadillac Escalade towed by them and…read morethey treated my truck like they owned it. I would HIGHLY recommend these guys to tow your vehicle. And the price was very reasonable considering all the effort to lake sure everything went well. Thank you HIDE N SEEK TOWING AND Patrick Hott an Samuel Martinez!!!!

This morning, I had the privilege of meeting Sam, badge 102. He was assigned our very difficult tow…read morefrom the lower level of a parking garage. He came on time and was very professional, but went above and beyond to successfully retrieve our vehicle from the garage. Fantastic job Sam, we will be using and recommending Hide and Seek!

On a very cold day in January of 2026, i managed to get a completely flat tire…read more I called Chief's Towing, which was recommended by the Walser Toyota Dealership that I was using for getting a new tire. The Chief's dispatch answered immediately. A very cordial and helpful young man named Jack came over promptly. Jack took care of everything from there! He loaded up my car on his truck bed. He delivered my vehicle to the dealership. He even handed the keys to the service desk, so that they could start the ticket to get my tire taken care. All of this while I stayed nice and warm in my house. I didn't have to do anything further! Chief's Towing, and Jack truly made my day, and saved me frostbite!!! I could not have had a better experience with Chief's Towing and how they took care of me. I would definitely recommend them to anyone who asks!

Was leaving my shop in savage I got behind the Chiefs flatbed tow truck that was hauling for…read moreliberty tire he came to the stop sign and then just slammed the vehicle in reverse and tried running over a Chevy equinox that I was delivering that was sold to a customer do not do business with these people. They put loose nuts behind the wheel of their trucks and then they try to use them as a 40,000 pound weapon.!!!! Once I took a right and got to the next stop sign. He hung his hand out the window and flipped me off. I don't know the guy. I've never seen him before. I've never met him. Seems mentally unstable to me probably shouldn't be driving such a heavy vehicle.!!!!

My truck fuel pump went out on my way home from Street machine nationals, I called state wide and…read morethey sent a tow truck out right away, Jesse was the drivers name he was very professional and polite, I rode with him back to the shop where my husband met me. They responded in a timely fashion, did a great job towing my baby back to the shop. I definitely recommend!

Allen with Statewide Towing saved me from a nuclear meltdown tonight. My car started acting strange…read morea block from work and a block from its dealership. I thought, nah, I will be alright, I can take it in tomorrow if it happens again. Fast forward another mile, I am pulled over calling roadside service because my car is now making a bizarre sound and shifting weird. I sort out everything with RA and they text me that Statewide is coming to get me and drop my car off at the dealer (yes, the one my dumb arse passed earlier). He showed up within 20 minutes, packed it up like a champ, had a lively conversation in the cab (again, saving me from a total tear fest - who needs car trouble), dropped it in the dealership parking lot like a champ (no scrapes, scratches, damage, just parked neatly like it never happened), and waited for me to fill out my key drop ticket. I have worked with a couple towing companies in the past, but the passion with which Statewide Towing showed for serving its customers tonight won them a spot in my favorites/contact list. I pray I never see Allen again under bad circumstances, but I am happy to know if I need Statewide Towing again, they will be there and ready to roll. Outstanding job! Edit 09/28: I ran in to Allen when I picked up my vehicle this week! What a funny guy, remembered me and had a quick, friendly chat. Hopefully this will be the last time I am in a vehicle conundrum for a while!

Minne-tow-ta GREAT NAME! I always remember it. I have used this towing service 3 times and thought…read moreit was high time to give it a review. My wait time has always been short and Amin called me keeping in touch to let me know ETA. 24 hour service,, which is so great, because you never know. We aren't always blessed with a reliable car. Amin was careful, had nice flatbed and he was on time. Fair and reasonable price for what is out there. I have to mention something odd. He actually asked me what was wrong with the car and then offered what it might be. That was great since being a woman who isn't up on car problems, you take it to a place and they may tell you something else, which has happened to me before. LOW AND BEHOLD Amin was correct! I felt armed when I took it in with knowlege that made it look like I knew something and not to charge me for what I didn't need. I really appreciated that extra touch in service. Super nice guy and very respectful 100%

Minnetowta Towing really helped me out when my roadside assistance wait time for a tow was 3+ hours…read moreand my car was dead with no heat in 10° weather. He noticed me sitting for quite some time near by his shop and he came and offered to help. Amin was very kind and helpful and even helped talk me through dealing with my insurance. He made sure my car and I arrived safely (and warm) at the dealership. Definitely the best tow experience I've had. Was quick, professional and compassionate. 10/10!

I was called and given an ETA by Anthony and he arrived when he said he would. He lived up to…read moretheir name "no worries." He sent me photos and progress report of load and arrival. If I could put him in my favorites for my insurance company to call, I would.

friendly company, Great communication…read more Was reffered to them through my insurance road side assistance.