Used service to go to the HLSR and it was the best experience. From reservation, onboarding, to the…read moredrive the process was seamless. The drivers were courteous and professional. We will definitely use this service again.

I used this shuttle to get back and forth to the Houston Rodeo and will definitely use again in the…read morefuture. The highway exit was closed and being from out of town, I didn't know my way around and missed our bus reservation. They were very kind to just switch us to the next bus and we were so glad to avoid having to fight traffic and find parking. Everything felt very safe and the employees were very friendly.

Abba really made my prom night! Another rental fell through so I called these guys 2 days before…read morethe night and they pulled through with an amazing price! On the night of, our driver Lisa was really amazing and accommodating, one of the nicest drivers I've ever had. The ride itself was smooth and the limos are extremely fancy with super comfortable seats and included refreshments. We were allowed to request stops that weren't on the pre-planned route, and overall these guys punctuality and accomodations truly saved my senior prom night, 100% would book again

Clean and friendly nice drivers. had a great driver today name Yolanda very nice very helpfulread more

It was my daughter's idea to go out for pizza and ice cream in a stretch limo with the…read moregrandchildren. It was great idea and Action did everything right to make it a memorable event. If you know of tight turns on your route you might want to let the driver know... these things are long!!!

The service ! All the chauffeurs are excellent especially Moody . The vehicles are very clean,…read morethey're on time to pick you up & very easy and very courteous when make a reservation.We've used them for more than 3 years now everytime we visit Houston.

A&H did a fantastic job for our Golden Anniversary event. Great stretch limo (clean and…read morecomfortable), courteous and attentive driver, and punctual pick up. Thanks again to Shawn and Carlos!

I spoke w/Shaun regarding my needs for a trip from the airport to home and back again a few days…read morelater. The service was excellent!! It was easy to schedule and the cost was very reasonable. I would highly recommend them and will use them again.

This is my favorite park and ride. It is close to the freeway, easy to get in and out of and the…read morebuses run frequently. The cover is sufficient enough that I have not gotten drenched in sudden downpours. The only thing that would make it better is more benches for waiting.

It would be better if METRO upgraded the buses. Most of them are probably over 20 years old.read more

Terrible and completely unprofessional company. Spend a little more and go with a reputable…read morecompany that has pride in their vehicles and knows how to hire competent employees. I rented a party bus for my daughter's senior prom on Sat Jan 27, and was embarrassed with the quality of the bus and service provided by this company. (The driver left our party stranded for 30 min and the bus looked like a remodeled city bus and the remodel was cheaply done.). Here is the sequence of events - I arrived early (2:00 pm) to meet the bus driver and drop off sodas for the bus ride and I immediately regretted not going with our local limo vendor. As I boarded the bus, the fake floor boards on the steps into the bus shifted and the bus smelled wet and muggy. I looked around and noticed a large puddle of water in the back of the buss floor. The driver asked me if I had anything to clean it up with so I grabbed a paper towel roll from my car so the girls dresses would not get wet. He said the water had likely leaked in from a "loose panel". I guess there is no walk through done by drivers to ensure the vehicles are clean and ready. At any rate they drove off and reached their dinner destination at 4:30 pm. The driver called me to ask what time he should be back to pick them up. I should have told him to stay ( I paid for. 2:30-8:30 pm ) but I thought he would be 10 min away so I said 6ish. I called him at 5:15 and told him that they were running ahead of schedule at the the dinner and asked him to return. He didn't arrive until 6:15 so the kids waited over 30 minutes for him to arrive. Who does this and thinks it's ok to drive away and not be within a short return distance? At any rate, after finally arriving and getting on the road for about 30 minutes the kids asked for a quick stop. The driver decides to get fuel after the kids are already done and ready to go. They waited another 15 minutes and watched the idiot try to use the wrong gas nozzle to pump gas after which one of the boys on the bus told him he needed to use the diesel nozzle. They finally left and arrived at the dance 20 min late. What the heck did he do while they were eating???? I called their dispatch office and asked for a "manager" that evening but was told I would get a call back Monday. No one called me so i called them and was able to talked to their manager (Last name Tarek I think). I shared the experience and told him I did not get the party bus service I paid for and was promised. He made excuses and told me to tell the parents that our kids really only waited for 15 minutes because I told him 6 . I told him that his response was unacceptable and he said he would consider how to respond and a week later still no call. So after week of waiting, I've decided to let others read my story and avoid anyone else getting fooled and be saved the embarrassment I felt as other parents heard the fiasco from their kids. Mind you this is all after I personally went to their business office to discuss the rental and expectations around safety and quality. In summary, no quality or excess with this company. Spend a little more and go with a reputable company. This driver has no business driving other people.

My husband a veteran at the VA Clinic in Birmingham, AL used the pickup and return home service…read more The bus driver was on time for the pickup, but we waited almost 2 hours for the return home trip. My husband is disabled and immobile. However, once pickup, the trip home was very pleasant. The driver was kind and compassionate.

What an amazing ride! Our driver was so professional and nice, especially when he had to put up…read morewith our obnoxious group! I would highly recommend Genesis limo!

Used Genesis last night to transport my colleagues and myself to a work awards event. Everyone…read moreabsolutely loved the limo! Very spacious, accommodated 13 of us including a few very tall men that are 6 ft. Plus. Limo came fully stocked with ice, cups, & my mixers of choice. We had such a good time. Would fully recommend.