Betty was quick to respond to my emails and texts from providing a quote, sending the invoice to…read morecoordinating our ride. They didn't nickel and dime us for adding an extra stop like the other car service companies were. Making a payment was seamless as well (20% down and full payment 2 days before scheduled service). My family and I flew from the San Francisco Bay Area to Houston Hobby and needed a ride to Galveston to port for a cruise. I contacted 3 different car service companies and decided to go with Top Tier Chauffeur services, out of instinct and I'm so happy I did. The day of our arrival, Betty texted me and provided me with the name of our driver, Kae, and his phone # and told me he will be in baggage claim to meet us after our flight. Soon after, I received a text from Kae. When we landed we went straight to baggage claim, there was Kae right when we got down the escalators holding a digital sign with my name on it. He made it easy to find him. He walked with us (there were 4 of us) to pick up our bags from the carousel then loaded our bags into the suburban. The ride was nice and clean. Kae was welcoming and engaged in our conversations. We started talking about Buc-cees and lo and behold we did a quick pit stop there. Our first time at a Buc-cees so we were super grateful for that stop. The day we came back from the cruise, I received a text from Kae letting me know he was going to be the one picking us up as well. I texted him when we got off the ship and he was there within minutes with cold water for each of us. If you know how hot and humid Galveston, TX gets then you know cold water is a treat. Thank you Top Tier Chauffer services. Betty and Kae, thank you for making our ride experience a memorable one! I highly recommend Top Tier if you are looking for a safe and trustworthy car service. Hands down best service and rates in Houston!

We used Top Tier for 3 separate reserved trips last week for our Easter vacation. Hobby Airport to…read moreour hotel, hotel to Royal Caribbean port for our cruise and again at cruise port for pick up when our cruise ended. They were always there waiting for us and we had no stress about our transportation. It was important because we had 3 adults and 2 small kids who needed booster seats included. I highly recommend this company.

What a great service. Rayner and his wife met me at the Amtrak station and kindly waited all…read morethrough the excruciating process of retrieving my bag from checked baggage. The vehicle was spotless with a charging station, mints and bottles of both sparkling and still water. The price was far more reasonable than other quotes I got and I couldn't be happier with my choice. Definitely recommend.

Service looked promising. Unfortunately there is No same day availability for people looking for…read morethat last minute premium service for that loved ones birthday or anniversary. Update: customer service is excellent with these guys. I wasn't able to book unfortunately but they responded right away and were very nice!!

We Love Emmy's Elite Service! He drives from Houston to pick…read moreus up in college Station to take us to a Dr's appointment in Houston, then drives us back...Oh, with a stop (every time) at Buc-ee's for their Barbecue Sanwhiches Emmy is always on time, an excellent driver & I think he's liking Buc-ees

Martin's company, Ace Townecar & Limo service, is superior…read more Martin is the main driver, is a great communicator with reliable texting and is very helpful overall. Payment is easily transacted online and tip is included, so there is no worry for having cash readily on hand, if that is preferred. He meets you inside at baggage claim and helps with bags. His suburban is very clean and he is a very safe and skillful driver. He is reliable for last minute requests! You can't go wrong with Martin's Ace Townecar & Limo service!

We used Ace last weekend when flying into Houston IAH airport. The service was excellent. Martin…read morewas there waiting on us when we arrived as he tracked the flight from the time it left PBI. The car was clean, and Martin was generous when answering all my questions. He communicated via text in a timely manner, and his price was $20-$30 less than other quotes. If I am flying into Houston, I will use his service again.

I used them twice just over a year ago and my only regret is that it has taken me so long to say…read morethank you for bending over backwards on Christmas Eve (Dec. 24, 2019) to make sure you got me, my mother and two children to the airport safely. Let me start by saying that when the driver arrived (30 minutes early) with the wrong carseats for my one-year-old and two-year-old, the owner of the company insisted on making things right! He raced to Walmart, purchased the right two carseats, dropped them off and then proceeded to help me install them so we could catch the last flight out to be home for Christmas -- with plenty of time to catch our breath once we got thru security. Thank you (and our wonderful driver) for your outstanding customer service and for your relentless effort to perform a Christmas Miracle -- home for the holidays with family!

I would highly recommend this company. The driver Luke was great. He was on time, had a clean car…read moreand very patient with all of the traffic.

David has driven my wife around Houston many times over the past few years. We've always enjoyed…read morehis attention to detail, hospitality, and expert driving skills. We recommend David and his firm for assisting Houstonians in their transportation needs.

Best decision made for the trip, worth the extra $ vs shuttle for cruise! Clean, beautiful vehicle…read moreand wonderful service! Highly recommend this company for car service 100%, thank you Dave and Marco!

Jason responded quickly with quotes for round trip airport transfers from The Woodlands. Rates were…read morereasonable, and pick-up included meet and greet at baggage claim. Jesse was our driver for both trips, and he was professional and friendly. My niece and I appreciated that his driving was steady, since we can be prone to car-sickness: The Cadillac SUV was sparkling clean inside and out. Overall, the trips were flawless, and I highly recommend TTF VIP Ride.

This was our first time reaching out for transportation service as our daughter got married on…read moreAugust 30th and we needed transportation service for the granparents. We needed transportation not only for the night of the wedding but also for the grandparents the night before. This was from Spring, TX to Magnolia, TX. Jason was top knotch to work with from the start to finish. He was prompt with responding to inquiries, changes of our reservation time(s). He was so accomodating and wanted to ensure that his driver would take care of them since they (grandparents) were being picked up from an assisted living complex. Jesse (driver) was also great to work with and took great care of our parents. He was very professional and very polite as well. I will definitely be using them again in the future when I have special transportation needs! Be sure to check them out for your transportation reservations!

I rate this company a 1 because they do just enough to fulfill their contract. We specifically…read morerequested Ford Transit which we did receive at our initial pick up from the Houston Airport, however upon our return back to the airport we receive a vehicle of lesser quality. The Ford Transit that picked us had to be put in the shop, which is understandable as things happen and vehicles need servicing for various reasons to maintain them. We were told they did not send their Surburban because it did not have enough space to accommodate us, which is true as there were 7 passengers with a total of 8 suitcases. Our luggage was secured inside with strap, however the bags kept rolling throughout our trip from the Port of Galveston to the airport in Houston and we had to lay our rolling carry-on bags down because initially they were falling. I asked the very nice man that picked us up why did we have this vehicle, he stated he did not know. Therefore I called the office an was advised of why. I told the lady it is understandable that something happened to the Ford Transit and therefore it had to be put in the shop. It wasn't understandable as to why we weren't informed there would be a change in the quality of vehicle. I told her I believe we should be compensated by receiving something off the price we paid for good customer service. She told me she has to ask the owner who is out of the country for a few weeks. I stated there are various ways to communicate while out of the country such as email, whatsapp, etc., therefore since this happened on a Saturday I ask and expect for them to follow up with me by end of business day Wednesday of the upcoming week. Wednesday came, no one followed up. I called Friday, 3/1/24. I spoke a lady, I think her name is Katherine or Kate, and I advised her what occurred. She stated she will read the note and call me back. She called back within 10 minutes and advised that the contract states they can change vehicles if there's a maintenance issue and switch it for a vehicle with comparable capacity, which is what they did and I agree should happen, however I believe in addition to providing comparable capacity, quality of the vehicle should be comparable also, and if not take something off of the price for your customers. The lady stated the provided a comparable vehicle therefore they will not take anything off. I am not sure if I spoke with the same lady both times but both times that I spoke with a lady, the lady was a little spicy. The drivers were amazing & awesome, therefore I give them 5 stars. I give the overall experience 1, I prefer to do business with companies who do good things/betterment for their customers that goes beyond their contracts or minimal obligations to their customers, however this is not that type of company/business. Our drivers got us back and forth safely and they provided excellent service, which is the positive of this experience.

I booked Great VIP Limo service to take us from Houston to the Galveston Port and then to pick us…read moreup when we returned and take us to the airport. ALL communication was phenomenal, the prices were better than than the shuttle the cruise line offered for 5 of us to split, and the drivers were superb! We were dropped off right in front of the cruise terminal and picked up in front of the cruise terminal as well. I will definitely use Great VIP Limo again if I'm ever in town! Thank you for your courteous service!!