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    Kelly Design Co.

    5.0 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Graphic design

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    Graphic Affect

    Graphic Affect

    (102 reviews)

    $

    North Valley

    I was looking for a place that does emobroidery for driver hats as a gift for my groomsmen on my…read morewedding day and stumbled upon Graphic Affect on yelp. When searching online not many places do embrodiery on driver caps or they were overpriced. I inquired online and got in contact with the owner Edgar. He told me to bring my driver cap in so they could take a look and see what they could do. I came to the shop with the driver cap that I had purchased on Amazon and the owner Edgar said they would be able to do it for which I was excited about and for a good price. I'm so glad I was found Graphic Affect to help me out. Edgar provided his recommendations on the font, color, and design to make the names show up nicely. I had 10 caps that I needed emobrodiered within a week of my wedding. Edgar and his team were able to get the embroidery done just in time for the wedding! Highly recommend! Very friendly and easy to work with! I appreciate your help in making my vision come to life! My guys loved their hats!

    I'm a small business owner, and Edgar was willing to help me with a small apparel order, which I…read morereally appreciated. Most shops only take large orders, so this meant a lot. I first worked with Edgar about 3 years ago when he helped with some merchandise. His embroidery and overall quality were great. I came back again this year, and the quality was just as good. Thank you, Edgar, for your help. I look forward to continuing to work with you!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (225 reviews)

    I got here not really considering the fact that tax time is fast approaching and that the new…read morecramped location would be bursting with people that required a lot of assistance because they came unprepared. There was some customer in front of me claiming she was late for a job interview and needed to print something, yet she was dressed in jeans and grubby tennis shoes. I so wanted to ask where she had applied. I've been a FedEx/Kinkos customer for years, so most of the staff is the same in their new MV location near Cost Plus (across ECR from the old one). I've also been to other locations. Usually when you have a small, quick job, and there's a big backup, they'll help you at the counter for no extra fee (i.e., customer service). However, that was not the message communicated to me by the female that initially greeted me, so I decided to wait for the customer with the supposed interview to figure out how to use the machine and leave so I could use it myself. I was also in here the other day when NOBODY else was there - not customers or other staff - except for a single employee and me. I don't expect an overly fake greeting, but whatever I did get was very unfriendly. And I didn't even require any help from her. Today I finally got to a machine and was able to go through some printing and copying on my own. However, one (SINGLE-page) document would not allow me to print it. After about 5 tries, I waited until a male employee (Kit-Shing) finished helping another customer. Since it was next to my machine, I noticed how patient and genuinely helpful he was (I've seen this before from him at the other location). He even gave the customer tips on dealing some of the instructions if they happened to speak another language (as he himself possibly does). It was absolutely respectful, and again, of real use. He told me he would help me to print out my document at the counter since the file itself was giving me issues. It took him very little time, and it worked for him on the first try. I was so grateful to him for making quick work of what should have been a simple process for me. He obviously understands the TRUE meaning of customer service. Him stepping in left me with a positive impression and made me feel comfortable that things will go smoothly next time I need their services. Please pay attention to his quiet wisdom! Sorry for rambling, but his attitude stood out even more because it's been a terrible week for customer service everywhere I've gone. So many people (often young, but not always) can barely be bothered to perform the most basic tasks they're paid to do. It's honestly appalling. I don't understand why they aren't more thankful to have a job in the first place in this economy and with the takeover of AI. I have only been asking them to help with simple tasks that are their only job duties. I have not been rude or difficult, yet I've been met with 'tude. Anyway, Kit-Shing is simply awesome. Thanks again!

    Huge thank you and shout-out to the team at FedEx Office. The employees here are consistently…read moreoutstanding and genuinely make every visit a great experience. I especially want to recognize Rex and Richard. I've known Rex for years, and he is always smiling, positive, and welcoming. You can truly tell he loves what he does, and that energy carries over to customers. He's a great guy and a pleasure to work with every single time. Richard is one of the newer employees I've interacted with, and his customer service is excellent as well. He's younger, but incredibly knowledgeable, resourceful, and professional. He has always taken the time to help my husband and me with whatever service we needed, and he does it with patience and confidence. I also want management to know how grateful I am for hiring such quality employees. It really makes a difference, and the Mountain View location stands out because of it. Thank you, Rex and Richard, for consistently going above and beyond you're both very much appreciated!

    Kelly Design Co. - graphicdesign - Updated May 2026

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