We receive emails in Southern California from Kelley's service every time my elderly aunt's phone rings in eastern Washington. The service costs us $6 month for incredible peace of mind. My aunt is in a facility for memory care, but she's had her phone for over 60 years and we didn't want to disconnect it while she is still alive and can receive visitors or calls.
The phone is not at her house anymore. Her phone provider maintains it for us at their central exchange (that is a separate $20/month to maintain the number).
My aunt has cousins and friends in other states who still don't know that she has moved into a facility. Some health care providers still call regarding appointments that were set up last year. Using Kelley's and having it be so affordable is a godsend.
Every time someone calls, I get an email instantly. I can tell if it is "0-3 seconds" (a solicitor) or ten seconds or more from a legitimate caller. I can see the number and who called most of the time. I can call in and listen to the message 24 hours a day. I call people back and update them. We are able to support my aunt so smoothly with Kelley's help.
Our family is very grateful for the professionalism and smoothly operating system that Kelley's provides us. They have been flawless in their technical service and their customer experience has been outstanding. read more
