less the 24hs after this review was posted we received a call from the company in a very defensive…read moremanner arguing my point in this review that the communication was strongly lacking. From a customer service point of view this call we received today was highly unprofessional even tho it did end in them seeming to understand where we were coming from. If the call was to happen it should've started out with I'm sorry for experience how can we improve and not try to be defensive. This caused my review to go from 3 stars down to 2. Communication is key and it can definitely be improved on here. The work that was completed was good but the lack of communication and unprofessional call has left a spur taste in my mouth. Double check your estimates. I had a piece of the requested project left off the estimate after clear communication that it needed to be done. Walked the team through what needed to be done when they got here. At that point you think they'd point out it wasn't part of the estimate but no they waited untill the rest was done and told us it was going to be almost 900 for what was forgotten on the estimate. So make sure you double check for errors because im very frustrated with this because it wouldn't have taken long since most of the pvc is already there . They also charge 3% for every thousand dollars and they did not communicate it at any state in the process of hiring them. ( they didn't charge us because it was not disclosed in the estimate itself) but beware it does exist.

I contacted Fry Heating and Cooling on July 10th in order to obtain an estimate for a new central…read moreair unit. Fry Heating and Cooling scheduled an appointment window for the following day, July 11th, 2025 of 12:00 noon to 5:30 p.m. Their technician never appeared at my home. I sent a text to the company number at 5:30 p.m. and, about 40 minutes later, received a phone call indicating that the service technician was either unaware of or unable to make it to my home during the time frame provided by the Fry Heating and Cooling representative the day prior. The following day I received several phone calls and texts suggesting that I was the problem since I had contacted company personnel regarding the failure of Fry Heating and Cooling to honor the service call time frame that they had offered me, the customer! Then, Saturday afternoon, a salesman (Anthony) called me, apologized for the technician's oversight and asked to set up an appointment with me on Monday, July 14th, 2025 at 6:00 p.m. which I accepted. Wonderful, yeah? Nope. Early on the afternoon of Monday, the 14th of July, a customer service representative ("Karen" apologies if that wasn't her correct name) contacted my by phone with all sorts of ridiculous excuses as to why the service technician couldn't make it. When I explained to her that a 10-second text from the technician indicating that he was running late and would need to delay his arrival within the appointment window would've been appreciated (since I had set aside an appreciable portion of my day to wait for their service technician to honor the commitment that Fry Heating and Cooling had made of their own volition), "Karen" snapped, "We don't make specific appointment times for anyone!" I informed "Karen" that I was aware that a specific time was not promised and had agreed to the time frame as promised by the Fry Hearing and Cooling service representative of 12:00 noon through 5:30 pm, the Thursday prior. Then "Karen" started offering ridiculous excuses like, ''the service tech has a cochlear implant'' to which I countered, "That may be, but he also has a company cell phone, my contact information and phone number, and his fingers aren't broken so he could have easily spent ten seconds to send me a text indicating that he was running late.'' I told "Karen" that I would've happily waited in that event had that simple courtesy been extended to me. "Karen's" response to my statement was, "Well, he might not have known that he was scheduled to provide an estimate at your home that day!" to which I asked, "Who sends service personnel out into the field without providing them a schedule of work assignments and obligations?" Well, that did it! "Karen" responded with the following text (which was both 'tone deaf' and hilarious): "I'm very sorry that you are so upset about a technician that was working very hard for his customers who had no air conditioning, working after hours and may not have even known the time until he sent you that message. If you do not have the patience or understanding regarding his oversight, we do not feel that we will be able to work with you on this new equipment. We feel it is best to cancel the estimate appointment for this afternoon. Thank you." Classic deflection in denial of her tremendous incompetence. Clearly, the message that Fry Heating and Cooling is sending is: "The customer is not important and at fault if our personnel cannot perform or meet their professional obligations!" I'm pleased that it worked out this way. I cannot imagine being saddled with the burden of having to deal with such childish and immature behavior while in the process of having to have a central air unit (worth thousands of dollars!) replaced. Thanks, Fry Heating and Cooling! I dodged a proverbial bullet! Unfortunately, there is no option for 'zero' stars, so I reluctantly give Fry Heating and Cooling one 'star' only because a lower, more fitting, rating is unavailable.

I have been a customer of Schneider Son's Electric for over 10 years, and I cannot recommend them…read morehighly enough. Their work has consistently been outstanding, and they have always provided reliable, professional service. They are an honest, trustworthy company that truly cares about their customers. Their pricing is more than fair, they communicate well, and they always do exactly what they say they are going to do. The quality of their workmanship, attention to detail, and commitment to doing the job right are second to none. Whether you need electrical work, generator services, or any other electrical needs, Schneider Son's Electric is a company you can count on. It is hard to find a business with this level of integrity, professionalism, and customer service. I highly recommend Schneider Son's Electric to anyone looking for dependable, high-quality electrical work.

We just had Scheider's out to our home to fix the main fuse box that was sagging badly on the…read moreoutside. The 2 gentleman that came out where professional, did an incredible job and reassured us that all was now well. We would highly recommend them again to anyone with electrical needs. Thanks so much.

About a month ago I reached out due to electrical damage to my home and the receptionist was awful…read moreand left me dumbfounded. In a 3 minute phone call, she told me the rate was $300hr 6 times and I had to pay in full 3 times. While she was highlighting that, she got frustrated with me and kept cutting me off because I could not tell her what exactly needed to be replaced. My home took an electrical surge and I wasn't an electrician. These folks do good work and my family uses them when needed. I found the electrician's card from Great Lakes that did work for us last time so I'll be contacting him directly to see if they are available to finish up one of the stages we are at. There was no issue with the amount/rates being charged, that's the part that dumbfounded me

I have used GLEC for three projects on two different properties. Three different teams have…read moreresponded. Office staff has always been courteous, helpful, and professional. Cleary explained fees. The guys doing the work have all been fabulous. Reliable, on-time, take time to listen and explain options. Work completed on-time and within initial estimate. The third projected required getting some hardware from the warehouse and rather than wasting time on the first visit to go retrieve it and come back, Tyler rearranged his schedule to come by first thing on day 2 to complete what turned out to be a bigger than expected project. Highly recommend this company for any and all domestic electrical project.

This company is unprofessional and dishonest. took our money and did not perform the job that they…read morewere hired to do. when my husband asked mark to clean and tune up the furnace that he was hired to do, he pulled off. We ultimately, went with Jeff from Bluflame. They were professional and got the job done for us. Bluflame is highly recommended. The manager Sam replied that Mark suggested that we needed a new furnace, that was determined to be a lie. Mark, wanted to cover his behind because he was rude, unprofessional and dishonest. The manager never reached out to here our side. This is the proposal Mark gave us. We was hired to clean and tune up the furnace which he did not and wanted to charge us twice. Mark never said the furnace was unsafe. There is so much more I could say about our interaction with Mark bias position and his stereotype of my husband and I. Its well because Bluflame was professional and courteous. By the way is the house isn't for sale its sold. One has nothing to do with the other, again communication, honesty and professionalism is key here.

After years of dealing with M&M, I have lost all confidence. The technician who attempted to…read moreservice my furnace told me multiple times that my smart thermostat was the problem. He boasted he had thirty years in the industry but would only refer me to chat rooms if I pressed for a better explanation. As has since been confirmed by a separate HVAC professional, the smart thermostat was only indicating a problem with the furnace itself. M&M charged me each and every time they attempted to service this furnace between November and January, and charged me to replace the working thermostat. Still, when the furnace failed hours after their latest attempt, I contacted their emergency weekend services, but was never called back. My furnace is functioning now after minimal service from a separate HVAC professional, and I trust the advice they have given me about the longevity of the system.

Air Stream should be the first call you make when you need plumbing or heat/air conditioning…read moreservice! They are the gold standard -reliable, professional, timely, knowledgeable- with a team of highly skilled professionals to address your needs and resolve the issues! I have used Air Stream at my home, for my children's condos, and recommended to neighbors and friends. The consensus is the same - impressed by the service and feel like pricing is fair. This is a rare find - kept their number on your phone! Just top notch!!!!!

Had Air-steam come out and check furnace and water heater for gas leak. Guy came out and Lolly gag…read morefor two hours to pressure test the lines. He kept walking back and forth to the truck acting like he was looking for something. The guy didn't have the right tools to pressure test the lines and had to call another guy to come out with the low-pressure pump. When said and done I asked for an estimate for repairs. John was supposed to email me my estimates for repairs, but I've been ghosted for about a month now. Paid the $185.00 for the 2 hours of the guy sitting in his truck and walking back and forth. Job should have taken no more than an hour to do. I do not recommend this company.

Amazing technician!! Efficient, polite, respectful of property he explained everything he was…read moredoing. Reasonable rates and they were able to get us in within a few days. Highly recommend Calverly to anyone needing work on their AC

Had an emergency furnace failure and wanted to add central air. Called 3 HVAC companies and Dan…read moreCalverley sold us! It was winter time and Dan Calverley showed up, explained all options with pictures and drawings. Did so well it sold the wife on the plans. The no pressure sales and after hours question follow-ups sold us. Even offered space heaters to use while we decided and got financing lined up.. The installer crew had to deal with installing in a crawl space and in freezing weather. They were extremely professional regardless of conditions. Did the work in time quoted and ollowed up for maintenance. They are a top notch company and highly recommended.

Great customer service, quick response. Serviced my elderly mom's air and treated her with respect…read moreand kindness. Explained everything well.

I was given an honest quote, and once it was time for the install, the servicemen were respectful…read moreof my property, thorough in their explanations, and cordial and professional. Would definitely recommend!

I contacted Schmidlin's looking for an estimate on an AC repair. Tom was honest and up front with…read morethe cost of parts and labor. He was able to come the same day to inspect the furnace and then the next day with the ordered part to install. I was quoted $3800 from another company which led me to call Schmidlin's for another estimate. Tom completed the work for $1800. I can't say enough positive things about my experience. Tom was professional, knowledgeable and fair. I definitely recommend this company.

Called talked to employee gave modle and serial number was quoted a price of 287.00 plus tax when I…read morewent to store didn't have part was told that they could have it Monday when I went to pick up part they said 328.64 plus tax when I asked why the change was told they have to pass the buck I could come argue with the manager tomorrow why argue just honor your quoted price so unprofessional would not recommend them for anything there is many other options