Who needs Angie's List when you can have YELP for free. We returned home from vacation to a very…read morecold house late on a Saturday evening. I let my fingers do some walking on the YELP pages and found JT Mechanicals to be well reviewed. Thank you Lance and Mary R. for making my decision easier. I left a message on Sunday hoping for a call back Monday morning but no....I got a call back within 2 minutes. I assured Jeff that we had a toasty fireplace and an electric blanket, we can wait until Monday am. He was punctual and came with very cute booties to cover his shoes. Jeff verified that my husband had done all the resets listed on the furnace properly and that we needed a new logic board, ugh. He then drove to the Trane Parts Store, brought it back and installed it. We felt that the service and labor charges were on par with what we expected. Quick reply, fast service, punctual, neat and clean, fair price. What more could you want? His truck says Heating/Cooling/Plumbing.

Called and set up a home heating/cooling system replacement consultation. Settled on a day with the…read morecompany owner. I even took the day off from work to be available for the sales person. Total no-show. Not even a courtesy call. Extremely disappointing. Will never recommend this company to anyone who asks me.

If you are looking for a reputable company with great customer service and technically proficient…read moreemployees, you found it. Sawyer installed my system in 2021. I had a problem with the system shutting off. They came out and quickly diagnosed the problem, ordered the parts and fixed my system. ALL under warranty. In today's world, sadly it is hard to find great companies. So when you do, share with others.

Had an AC system failure and they quickly diagnosed, retrieved parts and repaired. Fantastic…read moreexperience.

I have been a customer of Shane's Services for over 10 years. They are fast, reliable, affordable,…read moreand trustworthy. Cederick is normally the HVAC specialist who is assigned to my home. He is an outstanding service rep. I have also had electrical work done by Shane's. When people ask for a recommendation for HVAC work, I highly recommend Shane's. Those that have used them thank me for the recommendation.

Shane's Services is a wonderful HVAC company! Our AC system had reached the end of its life after…read more18 years, and we knew it was time to replace it. Initially, we had called a well-known company which advertises a lot on TV and local stations. They charged $110 to come out and look at the system, only to tell us the system was DIW. They sent out the "numbers guy" to try and close the deal that afternoon. I had one amount in mind, and he had a completely different number in his. I told him we were going to get a couple of other estimates and then make our decision. We had Shane of Shane's Services (a local, small family owned business) come out, look at our system, and give us a quote. No charge for the visit, and much closer to my ballpark amount than the other company's. The work he and his team did was phenomenal, and he was constantly keeping in touch with us when he wasn't here. I will recommend him every time!

A good experience overall. There was a glitch on the install the first day, but they came out the…read morenext day and fixed it. It's been running great since and truly surprised me how efficient the Mitsubishi mini split is. We've been running it heavy during the hot June and July days, and our latest electric bill was a pleasant surprise. Owner Rob Shortt was a very nice guy to talk to.

OUTSTANDING COMPANY!!!! Honest, resonable, proffesional!!!…read moreDo not call some hyped up company that needs radio, tv, and billboard ads to tell you how great they are. This company is what HVAC companies should strive to be. Jerry was my technician and he has decades of knowledge! There customer service is outstanding! I have told all my friends and co-workers to call them!! If you call a big company like American Mechanical you will regret it!

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

I have used All Conyers many times and they always do an excellent job. I plan to use them more and…read moremore. Recently I needed a bathroom vent fan installed at a rental property and not only did they start it the next day but it was the week of Christmas so thank you guys for getting it done. I highly recommend this company

awful experience. HVAC has never worked properly and we had a house flood because our unit was…read moreinstalled incorrectly. when we asked conyers to make it right they ghosted us.

Mr. Sears came out to my home throughly inspected my system then gave me options no pressure…read moreto do anything until I was ready to purchase my new hvac unit and he delivered once again excellant service I'm extremly satisfied becuase of Mr.Herman Sears will highly recommend A1 services becuase of him can't say enought about him he gives 100 plus satisfaction......

He is very very acknowledge about the ac unit. He explained the system to where someone like myself…read morecan understand it. 10 out of 10 and I definitely will remember and recommend to do all future work.

Would it be summer in Hampton Roads without an AC problem? We came home from work to a very hot…read morehouse and began reaching out to multiple company's. K&B called us back quickly and were able to come out to us in 30 min! This was so reassuring as we have medical concerns in the house which the lack of AC would be an ER trip. He came out and quickly diagnosed the problem and had us up and running within the hour! Once he left my house already felt cooler! I was afraid of the price because it was after hours and emergency but it didn't hurt my wallet at all. My household found a HVAC tech for life! I'll be sure recommend his services to everyone.

Brian fixed our AC for a fair price on a super hot day. Great communications, knowledge, and…read moreobvious integrity.