They have the greatest customer service and very knowledgeable in all things "building"…read more It's our go to place.

Wife and I decided to build some shelves in the garage and wasn't sure what to get or what to find…read more The worker was so nice and worked with us to get the supplies we needed and at good prices. The worker even helped us load wood into the truck! Other big name stores doesn't even do that! We will be coming back for sure!

They've made it easy for me to heal from my surgery with curbside pickup. I have three dogs and…read morecan't wrangle that big dog food bag. It's almost a luxury to have them load for me. Thanks.

Ordered curbside pick up for dog food, got a notification that the order was ready. Got here to sit…read morefor 20 minutes after we already called to check in. Called again just for them to take 5 minutes to come out and say they can't find the order. Absolutely ridiculous.

I've experienced excellent customer service from them not only in store but after the sale as well…read more When I bought a bathroom vanity base (assembly required) and my husband couldn't find the instructions in it, I called and spoke to Mark and he said they would assemble it for me at no cost if I could bring it in that day. As we were loading it to take it to the store we found the instructions, but since they looked pretty complicated, I was willing to pay for assembly anyway, so I took it in. When I got to the store, I told Mark, whom I had spoke to on the phone that I had found the instructions and I would be willing to pay the assembly fee but he insisted that since he told me already that he would assemble it for free that it would be no charge and he and Chris put it together in no time.

I have had very great luck with buying from Home Outlet. Everyone is so helpful and know my name…read morewhen I walk in the door. We are remodeling a home and have bought majority of the stuff from there. Great service and prices.

I ordered an Amazon Fire Stick for streaming today. The online price was very food, about 1/2 of…read morethe store in stock price. I ordered it in the store and the computer accepted the order and indicated that it was in stock. They said to pick it up in 2 hours. We went to a nearby movie theater. I checked my email and it said "come by and pick it up." I got there and showed the service department person the message and he said it was OUT OF STOCK. Obviously I was unhappy and really wasn't in the mood for store excuses. Nevertheless he was aware that I "was frustrated ". He said a neighboring Target had 6 in inventory and would price match my order. I wasted gas due to Target's error and found what I needed in Temple. The stocker did price match the online Target price.

I went to their website and searched for gravy boats. There was three available and so I called…read morethis store in Harker Heights and asked if they can hold two of them for me. $6 per gravy boat was no joke. I was hosting a Thanksgiving dinner at my mom's house so we needed them for two long tables. It was also made of porcelain and the size was large enough. Bought it two weeks before Thanksgiving day and it was worth it. The worker who I spoke on the phone was very courteous and went out of his way to really reserve it for me at guest services. Easy as that. I wish I took his name. I was happy with my purchases.

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

If you have a return, be prepared for a looonnngggg wait. I…read moreemployee and 1 customer who was returning an item. I was in line for over 20 minutes. I actually lef5 out of the line, retrieved the item I wanted to exchange and it was still the same person trying to finish with her return. Extremely slow.

I love how this store has almost everything you can think of and things you never knew you needed !…read moreI love SAMS!! The Temple location is nice and clean. The variety of products and produce impressive..3

Goltz Sales is fantastic. Great variety in stock, will work with you to help you get something if…read morehe doesn't have it. Prices are lower than what I have found for similar items in the past. Stop in and check it out!

Now that's what I call top notch customer service!!! Thank…read moreyou Mr. Geiger for making my transaction smooth and over the phone. It's places like these that make up for the not so good places with poor customer service. I'm coming back to purchase more appliances in the near future and the delivery fee is pretty reasonable as well considering I don't have a truck to deliver my appliance nor do I live close by. Thank you!!! I definitely recommend this locally owned store.

Lynn is absolutely awesome! Ordered 2 speed queens that arrived yesterday, he delivered and…read moreinstalled them personally today. He went out of his way to purchase a tool needed to install the pedestals the moment he realized he didn't have it and got our machines installed quickly. I'm so impressed with this business! They 100% have my business for any future home needs!