Jennifer Wallis & Natasha Spangler are the 2 BEST Santa's Helpers as they made this such special…read moreChristmas for me! I'll definitely be back & tell anyone & everyone of their amazing customer service that they shared with me this day! Ladies you ROCK

Extremely helpful. They cleaned my husband's wedding ring up and helped with my watch. I need a…read morebattery and a couple of links taken out.

My experience with Maxon's was great! I was in a few months prior to Christmas browsing a few small…read morepieces of jewelry and decided not to make the purchase on a dainty ring I loved. Little did I know they take notes and my husband came back a couple months later and purchased the piece for me just before Christmas to surprise me. If you're looking for excellent customer service and a jeweler that actually cares about the special moments in their customer's lives, this is the place.

Great experience. Solid customer service and the product never disappoints. Bought a few pieces for…read moremy wife and she loves them!

Customer service is key in any business. The customer may not always be right, but they should be…read moremade to feel as if they are valued. Woody Justice used to say- "I want to be your jeweler." That is no longer the motto of that store. It doesn't take long to run down what someone put their heart and soul in to. If you're looking for Quality craftsmanship backed by caring team members, go somewhere else.

I helped guide my friend's fiancé to pick a style of engagement ring she wanted and he purchased a…read morestunning Pandora ring. A while after he proposed the stone was a bit loose and she took it in. Amelia told her that her ring would always have a problem because it was a "fashion" ring and not to be worn everyday. After 2 more adjustments, frustration, and a replacement, he ended up feeling SO BAD about his purchase for her that he had a much more expensive, custom ring created for her at another jeweler and it still arrived before hers!!! I understand with COVID there are delays, but the poor customer service for such a sentimental purchase will keep all of us from ever going back.

Faith is so personable and very easy to work with. She has very good advice. I had a ring that…read moreneeded to be made bigger, but it has enamel embellishments on it. Rather than using fire to resize it, she was able to stretch it with minute damage to the enamel. In fact, it looked perfect when she was done. She is very knowledgeable and I left her shop feeling secure in my choice to trust her with my fine jewelry. I thought the price for her work was fair.

Faith is incredible. She designed a ring for me and I love it. I explained what I was looking for…read moreand she knew exactly what I wanted. We redesigned my wedding diamond after almost 32 years of marriage.

Jeff is the kindest store owner. He has helped me price my jewelry on numerous occasions and I…read morehave had him fix several pieces. I highly recommend his services. He is very dependable.

I brought in some earrings to be soldered, to keep the moving parts from knocking together and…read morebecoming, effectively, bells hanging from my ears (very distracting!). Well I didn't pick them up for one reason or another for maybe 3 years. YEARS. I thought this guy would have probably sold them, or given them to his wife or something, and I wouldn't have blamed him for it. I stopped in just on the off chance he still had them and unbelievably, they were right on his desk, in the 'out' box. He did a good job on the solder, and the dang things were still there waiting for me. So I can say with no hesitation that you can trust this jeweler with your precious things.

I have been a customer of Laura's Jewelry Design for many years. the owner is professional,…read moreknowledgeable, honest and friendly. I have always been satisfied with jewelry repairs and watch battery replacement. I have loved all the jewelry pieces that I have purchased. I am so grateful we have such a great place to shop.

I brought my Casio G Shock watch for a battery change and was in and out. Price was prefect at…read more$15.00. While I was there I was able to browse their awesome watch collection for men. I was able to talk the wife into a Citizen Eco Drive watch! Laura was always very helpful in my questions and selection. I'll be back for another watch and to speak with Laura! Thanks again!

Very reputable Jeweler. Very well established . These folks are the nicest jewelers I have come…read moreacross in a long time. I have many custom peices from other Jewelers and these are very trustworthy people. Highly recommend for repairs, cleaning, and design needs. Beautiful selection of gems and great service, no matter your budget.

Walked into the Galleria after 20 plus years from last visit, and the young lady that waited on me…read morewas very knowledgeable. She listened to what I was interested in for me and my wife's 21st anniversary. The bracelet and earrings were perfect. Really enjoyed the owner making time to share a few minutes with me in small talk. Chatzi is in love with the gifts, thank you for making my walk in off the street such a wonderful experience. Best Wishes, The Hunter's

I went to Miller's to have an expensive ceramic watch band adjusted. There was one gentleman before…read moreme in which he was questioning the craftsman work of his jewelry. She then came to me and asked how she could help me. I told her I need my watch band adjusted so I could wear it. Immediately snotty she said, "WE DON'T DO THAT HERE!" She then sent me down the street to a real personable jeweler with a better attitude. She either didn't know how to adjust watch bands, or she was profiling me thinking I couldn't afford it and I was willing to pay big money for that perfect fit. I will never recommend anyone to go there if they like to be treated like a beggar. Shame on her for profiling and acting like she was better. I've never been to a jewelry store that did not know how to do or refuse to do the simplest thing such as adjusting a watch band, in which most people have to have.

Great people work here, Adam is a great person and they care about you and what you are looking…read morefor. They will help you out and you will love the jewelry that you pick out.

We had such an incredible experience at Helzberg, and I truly can't say enough good things about…read moreJeremiah and Olivia. From the moment we walked in, they made my husband and me feel welcomed, valued, and completely at ease during such a meaningful purchase. Buying new rings is a big and emotional decision, and they both went far above and beyond to make it special for us. Jeremiah was so knowledgeable and patient, taking the time to explain options without ever making us feel rushed or pressured. Olivia brought such warmth and genuine care to the experience--she really listened to what we wanted and helped us find something that felt perfect for our story. What stood out the most was how personal they made everything. It didn't feel like just a sale--it felt like they were truly invested in helping us find rings that represented our marriage and journey. Their kindness, professionalism, and attention to detail made the entire experience memorable in the best way. We walked away not only with beautiful rings, but with full hearts and gratitude for the way we were treated. Jeremiah and Olivia are a true asset to Helzberg, and because of them, we will absolutely be returning and recommending this store to others. Thank you so much!!!!

Alivia was amazing. I got a custom wedding set made. Clear and precise communication. Very timely…read moreto be made and all put together as well. I would 100% recommend to anyone looking for custom made jewelry.