Buyer beware - Mitchum does not allow you to return anything. They will only exchange items. Read…read morethat again - there is ZERO return policy. So if you buy something as a gift, the person doesn't like it, and the store has nothing else the person likes, you are stuck with the jewelry item or store credit. What makes this even worse is I specifically asked what the return policy was and was told it was 10 days. Their exchange policy is 10 days - they have ZERO return policy. The sales rep lied. Guys - if you are buying an engagement ring, you better be damned sure she is going to say yes.

Amazing customer service. Very helpful and the price to fix my ring was responsible. No complaintsread more

Customer service is key in any business. The customer may not always be right, but they should be…read moremade to feel as if they are valued. Woody Justice used to say- "I want to be your jeweler." That is no longer the motto of that store. It doesn't take long to run down what someone put their heart and soul in to. If you're looking for Quality craftsmanship backed by caring team members, go somewhere else.

I helped guide my friend's fiancé to pick a style of engagement ring she wanted and he purchased a…read morestunning Pandora ring. A while after he proposed the stone was a bit loose and she took it in. Amelia told her that her ring would always have a problem because it was a "fashion" ring and not to be worn everyday. After 2 more adjustments, frustration, and a replacement, he ended up feeling SO BAD about his purchase for her that he had a much more expensive, custom ring created for her at another jeweler and it still arrived before hers!!! I understand with COVID there are delays, but the poor customer service for such a sentimental purchase will keep all of us from ever going back.

I waited 3 hours for one of their estate sales and every single item I lined up for was presold…read more Literally 15+ items (shown in the photos) that were all gone. The person working gave me several different stories. Saying the family came and then told me "Well we have an ebay guy that comes and takes the better stuff." A complete waste of time and very shady way to advertise sales. I will not be going to anymore after this experience. Estate Sale 101 is don't sell the items advertised before the sale starts!

I love Everything about this florist! I live in the US and blindly ordered - WOW! gorgeous flowers…read morethey were just perfect for my daughters birthday And delivered!!!! thank you so much for loving what you do it shows. just wow!!!!! thank you so much !

Such a cute store! They carry the cutest clothes and accessories. I get complimented every time I…read morewear the stuff I bought here. The owner is extremely helpful and was great about helping me pick out clothes that fit my body type. I'll be shopping here for years to come!

Best place for unique, fun & affordable women's clothes in ALL sizes! Love how cute & girly this…read morestore is! Love every1 who works there (especially the owner, Susan--who is always smiling bright!) Love the selection & styles of not only the clothes, but jewelry, hair accessories, leggings & cowboy boots! Worth the trip to Nixa!

I've had a couple of stones loose in my engagement ring over the years and this store tightens them…read morequickly. The prices are very reasonable and the turnaround time is great! The most recent time was I noticed the large diamond was loose on a Monday, and brought it in that morning. The prongs needed retipped along with tightening. A day later, my ring was finished and looked like the day I received it! I applaud them on the turnaround, because I needed to have it within the next day due to an unexpected trip. What a great hidden gem store!

I would not recommend taking your jewelry to this place. I took my ring in to have it retipped. I…read morewas told the center diamond needed a new head on it. When I got the ring back the center diamond was not put on strait. I didn't notice it at first but it was very disappointing. I didn't bother taking it back because I am afraid they will mess it up more.

My most favorite boutique around!! I've been here a handful of times now and each time I could…read morespend, and have spent, several hours admiring all of the beautiful finds! The staff is always friendly and the environment is always clean and welcoming!

Super cute store! All unique finds and very well merchandised. Definitely worth checking out!read more

I love all my purchases that I have received from Lu. Such cute clothing and jewelry!! And the…read moreshipping is so quick! Love, love this store!! I will definitely keep coming back.

I love shopping at this cute boutique! Carla and her team help you find the perfect outfit. The…read morehand designed jewelry from the owner Lu is also very unique. Recently bought a turquoise necklace piece that looks good with pretty much everything. I have lots of pairs of jeans from them and they fit so nice. And I have gotten my fair share of tshirts, sweaters, blouses over the years too and love every item. Such a treat every time I go in because I don't just leave with cute new items, I also leave feeling cared for by the team. The absolute best boutique in Springfield, hands down.