Friendly, easy to meet up with, convenient location, fair price for my items sold, did not try to…read moretake advantage like other shops have

Fair and Honest is what comes to Mind when I think of Doug. I would highly recommend him.read more

I called they answered my question,when no other pawn shop would! Pleasant and polite.read more

Beautiful selection of jewelry at a great price! Quality customer service as well, highly recommend…read morecoming here

Kurt is as flakey as they come. The typical "how can I make money off you mentality." I called him…read moreabout selling some "real gold" which he seemed all about. We settled on a fair price "me loosing $300" and I told him I'd be in the following day. Well was I shocked when he was closed the time, and day I said I'd be in!! I then call him a few days later to ask him what happened? He said he had so much going on he didn't remember. When I brought back up our arrangement, he replied; well golds gone down again "$1.85" so I wouldn't be interested in the price... The man has no integrity, or care for your personal value.

This place will take advantage of you. Avoid at all costs. Friend brought in currency to be graded…read moreand was charged 10x the grading cost. Typical bill is around 75$ to get graded, friend was charged over 900$ because of the rarity of the bill. This place will fleece you

Customer service is key in any business. The customer may not always be right, but they should be…read moremade to feel as if they are valued. Woody Justice used to say- "I want to be your jeweler." That is no longer the motto of that store. It doesn't take long to run down what someone put their heart and soul in to. If you're looking for Quality craftsmanship backed by caring team members, go somewhere else.

I helped guide my friend's fiancé to pick a style of engagement ring she wanted and he purchased a…read morestunning Pandora ring. A while after he proposed the stone was a bit loose and she took it in. Amelia told her that her ring would always have a problem because it was a "fashion" ring and not to be worn everyday. After 2 more adjustments, frustration, and a replacement, he ended up feeling SO BAD about his purchase for her that he had a much more expensive, custom ring created for her at another jeweler and it still arrived before hers!!! I understand with COVID there are delays, but the poor customer service for such a sentimental purchase will keep all of us from ever going back.

I've never forgot them. Bought a pump shotgun from them. It had a pistol grip. Seemed to cycle…read morecorrectly in the store. Took it home and it jammed constantly. I took it back to them twice and they promised to fix the issue. They never even looked at it. I could tell I checked it out and had a gunsmith fix it after picking it up the second time. He not only fixed it but told me no one had taken the gun apart recently before he did when he fixed the issue. The lying, scum worker at the counter gave me a BIG smile both times he handed the gun back to me. He stated he'd worked on the gun and it cycled for him fine with no issues when he shot it. This was the old store at Campbell and Sunshine where this transpired. Loftis is always has been and always will be one of the most crooked pawnshops in Springfield. Even for a pawnshop they're at the absolute bottom of the barrel. I'd not do business with them for any reason. A person would be better off attempting to do business with a loan shark than with Loftis Pawn. Do yourself a favor: STAY AWAY!!!

It seems like the owner hand picked the 5 dumbest and most ignorant people he could find to run his…read morestore and said here's the keys we open at 9.i went in there last Friday and bought a Psa 7.5 AR pistol listed as 556.even when I walked in the store I told the man I was only looking for a 556 pistol he said I got the perfect thing for you and showed me what I ended up buying.yes it was a pretty decent riffle for the price they were charging so ofc I go ahead and buy it.in there computer and also on the receipt I have it shows they have that gun listed as a 556.i take it out to Cherokee to go shoot it the first time yesterday and no matter what I do it wont cycle the bolt won't even fall in place correctly so I ask a instructor to come check it out for me.it takes him about 2 seconds to figure out these idiots sold me a 300 black out listed as 556.so as any angry customer that almost just blew there new gun up in there face cause of running the wrong ammo through it I went up there after already spending 140 dollars on 556 that day.i get there I tell them they made a huge mistake and it really could of injured me and they need to fix it.they laughed it off and acted like it was nothing and offered a few boxes of shitty 300 black out ammo the cheap kind and said that's all we can do for you. Then proceeded to say "maybe know what caliber gun your buying before leaving the store" and didn't want to take any accountability for one of there dumb ass staff being to lazy to make sure they had it listed under the right caliber.asked to speak to the owner never got to do that ether seemed like even the owner didn't care about a SERIOUS MISTAKE THEY MADE THAT CAN INJURE SOMEONE SEVERELY..long story short don't buy from these idiots especially not a gun if you would like for ur gun to not almost blow up on u for there mistakes. OH...let's also add how the guy that sold me the gun told me he would sell it to me for 450 out the door that mean I'm only supposed to be paying 450 with tax no he told me that then proceeded to try and charge me 500 dollars out the door so I called him out on it and they ended up taking a 50 dollar loss do to ignorance one again also he broke the brace on it and didn't mention anything ab it to me so I didn't realize till I get to the car and at that point I had already bought it and didn't want to go deal with them again and just went home.like I said don't buy anything from these pple they don't care ab u they only care ab there money

Great experience. Solid customer service and the product never disappoints. Bought a few pieces for…read moremy wife and she loves them!

My experience with Maxon's was great! I was in a few months prior to Christmas browsing a few small…read morepieces of jewelry and decided not to make the purchase on a dainty ring I loved. Little did I know they take notes and my husband came back a couple months later and purchased the piece for me just before Christmas to surprise me. If you're looking for excellent customer service and a jeweler that actually cares about the special moments in their customer's lives, this is the place.

I recently bought a truck from them and the AC was not working. I am in the military and informed…read morethem that I had to leave by Friday due to moving. They failed to keep me informed on any progress and showed no understanding as to why I was calling to try to keep informed. they kept saying they were going to call me back and never did. I would not recommend ever buying a car from them because they dont care at all about making a good honest sale.

Zerr Auto Sales advertised 3 printers on Craiglist which I bought from them with the understanding…read morethat they were functional. When I tested the printers, they were no good...not even one. When I called to report the problem, they were very rude on the phone. Before I could finish explaining the problem, the sales guy blurted "All sales are final" and hung up the phone. This should serve as a warning to anyone who wants to do business with Zerr Auto Sales. They will rip you off. They do not care what happens to you once they've received your money. BEWARE!!