Awesome Place To Go To. Friendly Staff And I Highly Recommend Them, Satisfied with their service…read more Keep up the good work guys

First time customer here and an absolutely perfect transaction and service. Top notch! Best pawn…read moreshop in Springfield hands down. Thank you!

We had such an incredible experience at Helzberg, and I truly can't say enough good things about…read moreJeremiah and Olivia. From the moment we walked in, they made my husband and me feel welcomed, valued, and completely at ease during such a meaningful purchase. Buying new rings is a big and emotional decision, and they both went far above and beyond to make it special for us. Jeremiah was so knowledgeable and patient, taking the time to explain options without ever making us feel rushed or pressured. Olivia brought such warmth and genuine care to the experience--she really listened to what we wanted and helped us find something that felt perfect for our story. What stood out the most was how personal they made everything. It didn't feel like just a sale--it felt like they were truly invested in helping us find rings that represented our marriage and journey. Their kindness, professionalism, and attention to detail made the entire experience memorable in the best way. We walked away not only with beautiful rings, but with full hearts and gratitude for the way we were treated. Jeremiah and Olivia are a true asset to Helzberg, and because of them, we will absolutely be returning and recommending this store to others. Thank you so much!!!!

Alivia was amazing. I got a custom wedding set made. Clear and precise communication. Very timely…read moreto be made and all put together as well. I would 100% recommend to anyone looking for custom made jewelry.

Older gentleman that works here and his front desk assistant are as sweet as pie. Our paths crossed…read moreyears ago, he was working the day after his brother had passed. We talked about life and really connected. Cash only and great selection of antique and vintage jewelry. The chain I bought here for $2 is still on my neck all these years later.

This place is so shady you feel it the minute you walk in the door. The merchant came across as a…read moreswindler. He was insulting, intimating I couldn't afford the rings in his cases. Hugh! His rings were more than questionable and his prices for damaged and suspicious inventory disconcerting. I would caution any buyer to be aware and avoid this ripper.

Had a broken chain took it in on a Monday morning the gentleman at the front took it right away and…read morefixed it right then and there. No more than 15 minutes later I walked away with a chain good as new for $20. Great price, great service will return and would recommend.

Just needed a watch battery replaced so my visit was brief. The owner is very professional and…read morecourteous.

I've come here twice now, the first time for a Glock, the second for a lower on a PSA build I was…read moreworking on, both times these guys were extremely nice and helpful, and the prices here are very good for what your getting, highly recommend and I will be coming back.

They advertised a used set of AirPods as unused on eBay. When I informed them they were used and…read morealready named with a vulgar name, they offered no remedy. I then requested money back or I would post a bad review. I received no reply for three weeks. So I finally posted the bad review on eBay. Then they got mad and demanded I remove my bad review or they would report it to eBay. I explained that used and new products do not have the same value, they offered no remedy, so I am within my right to post a bad review. Their response, "Been at this a long time. I work with everyone until they try to strong-arm me. I am contacting ebay now". Please tell me, and the world, how you tried to work with me and provide proof. You can't because you didn't.

These guys have been life savers. I've used them to repair two of the Lady's ring and both times…read morethey came out great. One an opal family ring with a split band. And the Lady's wedding ring after it got caught in a door. Definitely not a high pressure in your face place. The Good Excellent repairs. Friendly hassle free staff. Very up front about what they can't do. The Bad Nada great jewelry store. The Ugly Not we think these guys are the tops.

I've been there twice recently to get minor adjustments on two different watch bands. I was…read moreactually referred to this business by another jeweler who said that the adjustment that was needed surpassed his comfort level. Both times, again on different watches, I was "in and out" in a matter of minutes and I found the technical proficiency provided to be stellar. Highly recommend this business.

Always friendly, always helpful... this is the place to be if you need to buy your honey something…read morespecial this holiday season. Even if they don't have what you want in stock, they'll be sure to find it for you. Valerie and Manoli are the best!

Walked in with simple question of some family jewelry. Very friendly, very willing to listen and…read moreanswer questions. Thank you for being considerate and helpful!

Faith is so personable and very easy to work with. She has very good advice. I had a ring that…read moreneeded to be made bigger, but it has enamel embellishments on it. Rather than using fire to resize it, she was able to stretch it with minute damage to the enamel. In fact, it looked perfect when she was done. She is very knowledgeable and I left her shop feeling secure in my choice to trust her with my fine jewelry. I thought the price for her work was fair.

Faith is incredible. She designed a ring for me and I love it. I explained what I was looking for…read moreand she knew exactly what I wanted. We redesigned my wedding diamond after almost 32 years of marriage.