Marcus just replaced a security deadbolt lock for our garage door…read more He was professional, polite and punctual. I highly recommend Broadway Locksmith! Thank you!

Friendly staff but.... I went to have a key made for a newer car. I went in person the first time,…read moreprovided the key and year/make of vehicle to see if they could do it as it's a vehicle that has a fob which needs to be programmed. They said they could do it and had the right fob, but would take an hour or more and needed the car for a bit. Called the morning of the day I had time, brought the car to them and after they looked at my fob for 10 min decided they didn't have the correct fob. I asked if they could order it. They said sure, but then decided it might not work given my car is 5 years old.??? So, that's why I came with the fob prior, advised of the make, model and year.... They were nice, but if they don't have the expertise or correct parts why waste a customers time???

Safe & Secure is there when you need them! They are so kind, helpful, efficient, trustworthy, and…read moremost importantly incredibly knowledgeable! I trust Safe & Secure 100%! They're so reliable! They deserve all 5 stars & more because they're simply the best!

We have used Safe & Secure locksmith for well over a decade and they are excellent!!! We have had…read moreeverything from getting special safety keys to rekeying old locks, changing out deadbolts and locking knobs to getting keys copied. With multiple generations who have lived in our home, the key situation was a mess. I reached out to Safe & Secure and had someone come out to assess and then do the work right away. Locksmith arrived on schedule, thoroughly evaluated what could be done, then competently proceeded with the work. He was exceedingly professional, brilliantly figured out some creative solutions, and very pleasant. Took a couple of hours and voila! Our lives are so much simpler and more secure. We will continue to use Safe & Secure a highly recommend them to others!!!

Very friendly and helpful, Fiona was professional, efficient and a joy to deal with. thanks to…read moreeveryone on the team. Dealing with Accurate was a great experience from the first phone call to the final transaction.

Worst service. My garage was broken into and the alarm did not even go off. When I…read morecalled to advise them their system had failed the very rude lady on the phone said "well we are not an insurance company what do you want me to do about it" what kind of response is that. I pay for a service I am not even getting because they used inadequate equipment and did the least amou lont of work possible so I would sign their contract. So now my stuff is stolen from my garage and they stole my money for a system that does not work and did not keep my home safe. After my items were stolen they sent someone to check the equipment...after?? I would not recommend anyone use this company and look for a more repudable company that will recommend the proper quality equipment before your home is burglarized.

The gentleman who helped me was very knowledgeable, quick and efficient!…read more I came in with a broken car key that had separated from the fob for my Honda. I had tried calling other places and they were all telling me i needed a brand new set keys regardless and were asking for ridiculous prices. I finally found this place my dad recommended and the guy was very helpful over the phone and in person. He fixed the issue within minutes and even replaced my car key remote battery. (another shop had said they can't guarantee this btw) Overall really great experience and i would definitely recommend for anyone looking to do mobile key replacement and any kind of maintenance to do with keys! I don't normally leave reviews but i had to leave one for this place. They really know what they're doing. I would definitely recommend.

Unfortunately I had two keys cut for my boat ignition switch. When I looked at the two keys in…read morecomparison to my original key, not one pattern looked the same but I thought I would try them anyways. As it turned out, I couldn't even enter the keys into the ignition switch and on top of it my original key doesn't want to turn the ignition on. Now I have to replace my ignition switch. It's too bad. I was really hoping I could get some spare keys.

They responded to my inquiry within 10 minutes. I took a bus…read moreover there just to copy a key. Only $5 They gave me some key covers and a keychain for free as well. Friendly guys. Thanks Alex and Alex

This is a shady company advertising they have a location in Surrey. There is a sign on the front…read moregate in a shady building in King George Blvd with all kinds of junkies around. I called the phone in Google map, a lady answering the phone saying their office is in Vancouver. They waste my time locating them in Surrey. Now seeing all these BAD comments about them. Luckily I don't need to get another insult from this shady company. I don't think they have a physical location, just whole bunch of YO-YO, waiting for another sucker to get caught by them. It is hard to find a locksmith STORE, with physical location you can bring your own lock to get a key made.

No complaints at all about the service (courteous, punctual), but I find paying $221.60 for someone…read moreto remove a broken key from a filing cabinet (which took him 2 minutes), and then to be told that he didn't have the right key in his van so I could go down to the local office and get one cut (and pay for that as well) a little excessive. And the new key didn't work. I will not be using them again.

Excellent job cutting a spare key for my Porsche. Very fast and professional.read more

I cannot recommend Prime Locksmith enough. Carlos was punctual, efficient, and went above and…read morebeyond to get our garage door lock sorted out. He was also very reasonably priced. I'd never want to get locked out of our garage again but if we did, Carlos would be our first call! I'd recommend him to everyone.

Prime Locksmith did not show up in my search of locksmiths on Yelp, but Carlos responded when I…read morerequested a quote from another company. The communication was open, clear, pleasant, and all my questions were answered (I had a lot of questions as I wasn't sure if the lock could be repaired or needed to be replaced). After the initial request for quote, I needed emergency repairs done at my place so I delayed the work multiple times as the repairs dragged on. Throughout this time, Carlos was as responsive as when I first contacted him. When I was finally able to have the locks changed, Carlos was ready and showed up for the appointment on time. He paid attention to detail, checked my lock thoroughly to see if it can be repaired before replacing it. It has been almost 9 months since the new lock was installed, there has been no issue and I am very happy with the work.

Tried contacting Mr. Locksmith 4 weeks ago to replace a mailbox lock…read more No response in a week, tried again. Another week went by, was told in an email to use the chat feature on the website. Again, tried to set up a time to get the lock fixed, nobody called. One last try, was told that it was escalated, no response in a few days. Decided to call a different locksmith, they answered the call, booked a time and date within 5 minutes. Mr. Locksmith's customer service is terrible, I would never recommend them.

I called him Sunday morning of a long weekend after my deadbolt lock jammed. He was extremely…read morecourteous and professional on the phone and after exchanging some texts he arrived within an hour. He removed the old jammed deadbolt and provided options of repairing or replacing and quoted very reasonable prices on each. We decided on a new lock which he rekeyed so we didn't have to change keys. He didn't leave until locked worked perfectly. Total bill was appropriate and exactly as he quoted. Amazing service. I wish all repairs were this easy.