Dear Jacob, I have been a loyal customer for years, consistently paying top dollar for my monthly membership because the stylists here provide exceptional work. However, I was extremely disappointed with how my appointment was handled today not with the quality of service, but with the lack of consideration shown to a long-term customer. This morning, while driving to the keep it cut shop for my haircut appointment I accidentally hit the cancel button. The staff acknowledged that the system shouldn't have canceled my appointment, yet I was informed that my slot had already been given away. I understand mistakes happen, but after years of loyalty, I feel this situation could have been handled differently. I believe membership should include more flexibility and consideration for long-term clients, and I hope steps can be taken to prevent this from happening in the future. Thank you for your attention to this matter. Sincerely, Harkin R. read more

I really like Amanda. She did an amazing job with my kiddos' hair. I have had a few other stylists do my kiddos' hair with mixed results, so we will continue to make reservations when Amanda is available. Convenient online scheduling. read more

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I am deeply disturbed and disgusted by the treatment I received at this business today. My family has been regular customers--my husband frequently brings our two young boys here for haircuts, and we've never had an issue until now. Today was my first time taking them myself, and it was an eye-opening, incredibly upsetting experience. We had two appointments scheduled for 10:05 and 10:20. Due to unexpected road construction and a malfunctioning traffic light on Chandler Blvd, I ran a few minutes behind. Out of courtesy, I called ahead to let them know I was running about 5 minutes late. Instead of understanding, I was met with a cold, dismissive tone from someone named "Daisy," who curtly informed me about their "5-minute grace period." I let her know I'd arrive within that window. I walked through the door at 10:11. Rather than welcoming me or trying to work with the situation, Daisy spent precious minutes aimlessly clicking around on her computer before telling me she no longer had time for my son's haircut. I explained he's only five and that a quick trim would be perfectly fine, but she flat-out refused, citing that we were "7 minutes late" and that it was against their policy. As if that wasn't enough, another employee chimed in and they both proceeded to mock and belittle me--giggling and clearly enjoying the discomfort they were causing. There were no other customers in the shop. They simply chose to be rude and unaccommodating for the sake of it. I was frustrated, yes--but their behavior escalated the situation and made it feel incredibly personal. It was degrading and humiliating. As someone trying to manage three young kids, delays happen. A little grace and professionalism would have gone a long way. Instead, I was met with condescension, zero empathy, and blatant disrespect. Their behavior was not only unprofessional--it was cruel. In Daisy's own words, turning us away was "more fair to her next client." Well, they lost two clients that day--possibly more, because we will never be back. I've never left a business feeling so shaken, upset, and frankly, sick to my stomach. To any other parents--especially moms juggling a million things--please think twice before coming here. There are too many businesses that will treat you with kindness and understanding. This is not one of them. read more

My wife is a regular with their monthly membership. Her favorite person is Andria, who has been cutting her hair for years. Great shop, always immaculate, and everyone who works there is super friendly. read more

Keep It Cut - Men's Hair Salons Near Me - Phoenix, Arizona

Maya today did another great job. I went out with friends after today's haircut and everyone said how great my hair looked. I said go see Maya at Keep it Cut. Great place and great Haircuts read more

Keep It Cut - Men's Hair Salons Near Me - Phoenix, Arizona

Made a same day appointment. Was greeted right away and then seen fairly promptly. I'm figuratively blown away by the roll-up store front doors-- very impressive. While waiting for my boys to get their cuts, I shamelessly helped myself to a photo session of the totally handsome interior touches. Really cute place. Taylor did a great job on one kid while Angie trimmed up the other. Great experience and will return. read more

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Had an appointment for a haircut. Got there early, they took my name and made me wait for almost an hour. They took about 3-4 customers than arrived after me. I guess they didn't like when I answered a couple of calls in Spanish. Not coming back to this location. read more

I can't say enough about Mandy. She is incredibly talented and always takes the time to go above and beyond by building relationships with her customers. She is also very friendly and down-to-earth, and makes you feel comfortable and relaxed while getting a haircut. If you're looking for a stylist who is talented, experienced, and friendly, I highly recommend Mandy! read more

Love Keep It Cut! And Mandy is the BEST! Highly recommend her!! Always happy with my haircut...she is super friendly, listens to what you want done & she makes the magic happen! read more

I came in for a hair trim today, because it needed to be done. I walked in, signed in and Stephen was ready to help me cut all my dry ends off my hairs. He showed me where it'll be in length after the hair cut is done, so I know exactly what to expect. He also recommended what kind of product I should use to get the colors out of my hairs as i needed to, because I am no longer happy with it. He's friendly and made me feel comfortable while cutting my hairs. I highly recommended this local Hair Salon and Stephen to anyone that needs help with hair problems and such. read more

Have been coming here since they opened and have had a great experience every time. I love the monthly subscription for getting my hair cut. For at least the past 3-4 years, I've had Amanda cut my hair. Amanda is friendly and most importantly, does a great job, which just makes my entire experience fantastic at Keep It Cut! read more

Found this place online and seemed to have good reviews so I thought I'd give it a try. The wait was not bad for a Sunday, online check in was convenient. The only reason it gets one star is because they were careless with my son and cut him with the electrical clippers seen here. I called after I noticed to voice my concern, they trued to blame it on the clippers setting and that it may not have been correct. No accountability, no refund, guess what? No more of my business. Bye Felicia read more

Keep It Cut - Men's Hair Salons Near Me - Phoenix, Arizona

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I have had a monthly membership for a couple of months now. I get my hair cut every two weeks and don't always have the convenience of going to same barber or the same location due to my sporadic schedule. I have never left any of the shops unsatisfied or disappointed. All barbers have been extremely professional and courteous. I have never regretted my decision of becoming a monthly member. Definitely time and money well spent. read more

As you can see, we used to really love this place for quick haircuts. Unfortunately, when we visited this weekend for haircuts for my two preschool-age sons, the stylist was rude, impatient, and should not do kids cuts. She managed to cut the back of my older son's neck. She offered no recommendations on length for my youngest. She seemed very annoyed with all of us and we all felt like we were inconveniencing her by being there. My kids were so excited to get their haircut, talked about it for days, talked about how cool they wanted their hair to look, and this is what they got. My advice would be to learn some techniques for getting kids to sit still (starting with simply making them feel comfortable) or don't accept kids appointments in the first place. read more

We have been going to Andria for years now and love how she cuts our hair. Have been sending in friends and family and they all love her too!! read more

Andria is my go-to, and throughout the years, she's been helping me keep up with latest trends. I'm always so impressed by how precise she is. I would recommend her to anyone who needs a new hairstyle or is in need of a good fade. read more

Our first time at Keep It Cut was a win! Doors at the storefront allow great air flow in the pandemic. We were lucky enough to have Layla for my sons haircut who was both friendly and kind. She was able to hold a conversation with a kid which can be challenging! We will be back! read more

Keep It Cut - Inside looking out - Men's Hair Salons Near Me - Phoenix, Arizona

I got my hair cut from Andria! she is such an amazing barber the only barber that does my hair the way I like it. she has the best customer service skill and is very professiona. Andria pays so much attention to detail. I will for sure be getting my hair cut from her every time! read more

Highly recommend Amber if you go here. She genuinely gives the best cuts she can and never cuts corners to finish before it's perfect (which i love). She's easy to talk to, gives killer cuts, and is all-around awesome. My go-to read more

Had an appointment with Fredi. I asked her opinion on a haircut that would make me proud of the cut, and she cut to perfection with 100% satisfaction, Looking forward to next haircut! read more

Great place. Customer friendly and amazing cuts. Mandy is exceptional.

Clean store with friendly barbers. A regular haircut is $19 but if you have a monthly membership, you can get as many haircuts as you want. The minimum monthly plan is $29 while the highest is $44. Brittany was my barber and did great job. read more

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Great concept for routine men's hair care. I highly recommend getting a membership, pays for itself in two haircuts and you can come in every week if you choose. Booking on the app is so easy and slick. I have moved a lot and lived in a lot of places, so it's always a struggle to find a reliable spot, but KIC rocks!!! Several steps above the national chains, and more affordable than a boujee salon. Keep It Cut is just right. Don't change a thing, y'all have it dialed in!!! read more

Fredi was the absolute nicest and sweetest ever! She was super careful with my hair, and I could tell she was washing it really well. She was also super sweet to talk with. great place with great hair management! read more

I've been going to Chris for about a year now. Always on time with my appointment, listens to exactly how I want it cut and resists the urge(like I used to get with a lot of barbers) to just cut off all my hair. Admittedly, I'm not very good at detailing how I my hair cut, but Chris was able to read through my ambiguity, work past my cowlicks, and deliver a perfect cut and has on every cut since. In the event you wind up getting there when Chris isn't there, you will still find that most everyone there is just as polite, and courteous, but if your hair is a difficult to cut, and you need some humor, wait for Chris. read more

Great spot! Been a customer for about a year and wouldn't go anywhere else. Chris is always on point with his cuts and trims, they always get me in as quickly as possible and the price won't break you. Very friendly, great quality and convenient. Make sure you check it out! read more

I'm a little picky about who cuts my hair, and I've found a home at Keep It Cut. I like the membership because my hair grows fast and it's actually cheaper with the membership, since I go as often as I like for one monthly cost. Amanda is my favorite. When you schedule to go in, I suggest her and go for the wash. Trust me, she's the best and you won't be disappointed! read more

If you need a solid fade. Hit up Taylor. I used to be in the military and would have to get a fresh fade every Sunday. I did that for about 5 years. I've gotta say today she gave me one of the best fades I've ever had. She was super gentle and very precise. She really impressed me and I will be coming back for sure. read more

Great cut every time, and so fast! We love this place and recommend for anyone who wants a quick and stylish cut

As far as haircut places go this exactly what I needed it to be. The service was quick, you come in and sign in on an iPad (but can do it online). Amanda cut my hair and she was really friendly and did a great job. Having just moved here a few months ago I have tried a few barbers and haven't really been pleased with the cuts but I will definitely be back and request Amanda. read more

Andria is great! I've been seeing her for awhile now and she never disappoints. No matter where I move in the valley, I still go to her. She spends time with her clients and will make take time making adjustments. No rush, great style (perfect high fade every time). read more

Love this location and the staff is always nice. Andria takes care of my hair needs and does a wonderful job at it.

Great team who are kind and take care of their customers. They're getting popular and they deserve it!

Just your average walk-in customer. Was immediately greeted and offered a chair. Haircut was top notch.

Tried this place out as a friend had told me they weren't bad. But I got there and they rushed through my haircut didn't have any attention to detail and left my hair very patchy and uneven would not recommend read more

Sonia is the best!!! I never get compliments on my haircuts anymore but she cut my hair and like 5 people came up to me and said my hair looked good. Thanks so much for being awesome!! read more

A nice upscale haircut place with great staff. Pricey but professional and the AC works great. I always get a short haircut as Yelp check ins show however some places do this cut in a fast aggressive manner. Keep it Cut took their time and it was pleasant. As a note it would be cool to have some more variety in reading magazines in the waiting area. I recommend Keep it cut. read more

Keep It Cut - Men's Hair Salons Near Me - Phoenix, Arizona

Incredible first experience. Called expecting an appointment for next day & instead got appointment soon. Met Taylor, who did a Fantastic job on my hair, the shop was clean, sell spaced, well masked and made me feel safe. Highly Recommend you try!!!! read more

The entire concept of Keep It Cut is really awesome. I had no hesitation getting the membership after seeing how great the experience was. Lisa is my go-to, but I've had a few of the ladies trim my hair at this point. All exceptional. Solid 5 star location and concept. read more

They are rude and stupid. I called to make an appointment - they insisted I use their app. The app didn't work so I called back. They hung up on me. Rude and stupid. read more