After years of good service and recommending this service center, that all changed today. They just charged my daughter $321 for an oil change and tire rotation and balance. ($220 just for the rotate and balance!) I had been charged about $90 total the previous 4 years with multiple cars. No warning to her on this ridiculous price. I can get much more service done at Acura, cheaper. I think they jacked the price up on a young girl. read more

I swear I wrote this review already - I even added photos of the delicious popcorn maker and different seasonings I tried. Went here because my car needed an oil change while evacuated from Hurricane Ida. Thankfully, Keating Honda was nearby! I went in for my routine oil change and tire rotation. The appointment was quick, I didn't have to wait an additional time even though my appointment was mid-afternoon. I would definitely return to Keating if I was in the area - my service advisor was friendly and went over recommended services vs what was actually needed. My oil change and tire rotations were approximately $105. read more

Worst Honda place I can go too. Keating Honda is always the worst experience! I've purchased my vehicle from Honda in Corpus Christi and it's always something when I go to the keating Honda ! Always looking up my information wrong. Always telling me my coverage is wrong. Always something! Horrible establishment and the people working feel entitled that they know everything because they been working there for so long ! The whole service department! My tire should have been $150 off. Instead they told me I'd have to go online and file a claim to receive the $150 off my tire. Never have heard of that and I've been a loyal Honda customer ever since I purchased my 21 civic sport cash in Corpus Christi ! I recently went to corpus and had a blow out again due to a pot hole. Took it to Honda in corpus and had NO ISSUES AT ALL. SIMPLE. EASY. WARRENTY LOOKED UP, EASY. SAW MY COVERAGE. Took the $150 off my tire since my vehicle had the tire warranty through Honda. Idk why my experience is always awful when I go in for a routine check up or when I need keating Honda help for a tire! So back and forth there. They couldn't even call there own Honda in corpus to verify anything ! I do not recommend Honda in keating at all and this is coming from a fair loyal customer! Thank you Honda Corpus Christi for always making my trip easy. Friendly and FAST! Blows my mind how my experiences were so different and I've gone to both many times for my vehicle maintenance. Honda is the only place I take my car ! Paid over 250+ at Honda keating. For same exact thing in Corpus Christi I paid $85!!!!!! read more

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This buying experience, especially compared to my recent buying experience at the abysmal Keating Toyota in Manvel, was most pleasant and efficient. I was there to help my son purchase his first car, a '23 Honda Civic Sport Touring. Doha, our sales representative, was friendly, efficient, professional, and knowledgeable. We couldn't ask for, or expect, a better experience with a front line salesperson. Mr. Cahill, in finance, worked hard to get us a workable deal. He was hindered by his company's poor choice to load the car with dealer added "value" that neither I, nor many customers, would choose. They add these Apex options before the car is made available for purchase, then it is posed as if you have no choice. These add-ons push the MSRP up thousands of dollars even before TT&L. This is an unfair, and obviously very profitable for the dealership, sales tactic that hurts the consumer. Then when my son goes to the Apex app, he reads poor review after poor review of their very expensive GPS feature. Other than this poor business practice (that had nothing to do with the two men we dealt with) it was a 5-Star experience. Even late on a Saturday, we were treated fairly and our time was honored. Well done. read more

Keating Honda - Car Dealers Near Me - Conroe, Texas

I've been twice, never again. Both times I was charged exorbitant prices to first "diagnose" a problem I already diagnosed myself and just needed repaired. Example: I recently had major factory-recommended maintenance done on my brake system. After five weeks, my "low brake fluid" indicator light came on. I found the source of the leak (a rear brake bleeder valve that had not been completely closed after bleeding the brakes - probably a simple oversight and easy fix). They wanted to charge me $150 just to diagnose the leak that I had already diagnosed, keep my car for 24-48 hours to complete this diagnostic process and charge me $40+/day for a loaner car while they fixed the problem - tightening a rear brake bleeder valve. For reference: The entire factory maintenance done earlier to my brake system only cost $170. My advice to other Honda owners is to look elsewhere. There are plenty of good Honda-certified mechanics around here. Don't go to Keating for service. read more

Ive had a good experience purchasing my vehicle. However the maintenance is unreachable it is more likely for me to win the lottery than being able to speak to someone that can help me answer questions regarding the maintenance of my car. It is very frustrating since Ive tried to call for 3 weeks and zero response or zero returned calls . read more

After going back and forth attempting to purchase a vehicle with this dealership I decided not to purchase. They have vehicles listed on their website at one price but if you're not willing to purchase thousands of dollars of unnecessary add-ons all of sudden the price of the vehicle price increases substantially. Had the same kinda issue with their other Toyota dealership in Manville. They really try to sqeeze every last penny out of a customer. Was told by the salesman that Mr Keating requires them to stick things like Window insurance and LoJack on every vehicle and that it cannot be removed. We all know that's false and purely a cash grab for a stealership. If you're looking for a good deal this isn't the place. read more

I was looking for a used pickup and found one on Autotempest listed at Keating Honda. I'm in Amarillo and its in Conroe, so this would be either an airplane flight or an 8 hour drive to go buy it in person. But it seemed like a good deal, but after making phone calls and swapping texts I finally got a quote which i thought was fair for the vehicle but it had an additional $2196.00 "protection package" padded onto the vehicle price. In this case it added about 7% to the purchase price. I never buy the protection packages because I believe its a tactic to fluff up the price with little benefit to the buyer. They refused to remove the package from the quote, and told me "I'm sure you don't like the idea of being 'forced' to buy something you don't want. But you'd be passing up on a stupid deal even with the add ons. I'm sure that's why you inquired on my truck from many hours away." I believe if it's a mandatory inflation to the advertised price it should be shown in the internet price, instead of sneakily added a 7% "package" to the final quote AFTER investing time in negotiations. So the good deal isn't a good deal to me and I am sorry I wasted my time with them. Am writing here to warn potential buyers who might encounter this themselves. read more

Do not buy a car from Keating Honda avoid this place most of them only want to make money off you and rip you off buy saying they giving you the best price but once you get to finance everything changes. If you declined the 3k in add ons they insist you need them and if you keep saying no they will tell you it's already included and they are giving it to you for free and they are not charging you for them but once you get to finance you will see it is all lies.CHECK ALL YOUR PAPERS BEFORE SIGNING especially if you get BRANDON WAGNER!! Please avoid this place and do your homework online see other dealers prices first. AVIOD SALESMAN "JOSE AMADO"!! read more

They over charge, and are not friendly. Their customer service isn't great at all. Kamm in service says he'll return your call quickly, then after an hour says they are short staff. I talked to several people and no one was able to give me an answer. It's was so frustrating I asked a simple question, then finally while I was on the phone with someone else I get a call with the an answer on my voicemail. I did get an answer, but it seemed I had to travel through China to get it. Don't go here , not recommended. read more

I went in there looking for a truck valued at 30k, once I sat down w agent John Wells he added extra things and because my down payment was going to be larger because I had been saving for my dream truck he tacked on Apex gps system (I never used) they financed me 40k, Now for a buy back offer truck is worth only 26k. Mind you you can't take off that gps system that they tack on. read more

Children run this store and the only one who offers customer service is the AI. Don't drive out to the boondocks for a deal. You'll get carnie antics and stale breath. read more

Every bad experience has lesson behind it. I purchased the Honda civic ex 2024. I had read the bad reviews but decided to still go here, hind sight I should've gone elsewhere. I purchased the car November 22nd so for anyone reading this. Please take my advice, they're going to upsell you crap you don't need, don't give in or let them budge just remember the car you want can be at another lot. Have patience rather then letting your emotions excite you getting a car. The additional they're going to want to add on your price another 3K is called Apex system. ( Apparently it varies which is suspicious) If they don't take it off trust me leave. I just read a review below saying they did the same to him but left and then later called him saying they will take all of that off, he was smart and didn't fall through. When the sales person Robert Dams legit said there's no opting out, that was a lie. You're the purchaser, you're the customer don't let them play you!! Only difference is I realized this too late after signing. So I was able to take one of the charges. Which I'm sure they could've taken all off (god don't like ugly it's all good)Take your money somewhere else, or keep in mind if they ain't going with your DEAL cut out. You're the buyer not them. read more

Customer service was subpar. The sales guy helping us was able to secure the deal over the phone (yay!) and stated it would be no more than 45 minutes for paperwork to be signed. Sure, things happen, so the wait wasn't a big deal, but he had a very lackadaisical attitude the whole time and barely interacted with us. We had to chase him down a couple of times to ask questions. He was also in our personal space without a mask. The majority of the staff did not wear masks, I literally only counted two. Thomas Cahill was really pleasant to work with. He was patient, explained everything thoroughly, and wasn't overbearing in trying to get us to add more things to the purchase. He made the visit better, in spite of the majority of the staff showing a blatant disregard for the serious impact of corona virus. read more

I have purchased two cars here since 2021... I truly don't understand these negative reviews. Their prices are listed correctly online, they aren't pushy. Nick Bailey, Brett Bailey, and Chad (in finance) are THE easiest guys to work with and that's coming from a single female car shopping. These guys make the buying process EASY. It's taken less than 3 hours to show up, purchase, and leave in brand new cars both times! Transparency for finance is as transparent as it can be... service department can get extremely sketchy but as far as professionalism, efficiency, etc... it truly doesn't get better than Keating honda!!!! I've tried dozens of other dealerships and they beat out every other place! 10/10 recommend.... And if dealerships stress you out- just go straight to nick bailey. Easiest nicest sales guy there is. So easy to work with. read more

I reached out to Keat on March 3rd regarding a 2020 Ford Fusion they listed for $15,399. I received a reply that the vehicle was still available at that price. In a series of emails with them, I scheduled an appointment to drive to Conroe to most likely purchase the vehicle on March 5th with the understanding that the vehicle was still for sale at $15,399. The day prior to my going to Conroe, Keating increased the price by $900. As I was driving to Conroe on March 5th, I called Keating Honda to ask about the price increase. Their response was the "new" value is based on the current market. I asked to speak to a sales rep as I had agreed upon the lower price and had email documentation to corroborate the information I was providing. The sales rep called back and advised me the new price was going to be $16,299 AND I had to finance through Keating AND purchase a package they put on all their cars. I explained I was getting financing through a credit union and was not told about these add-ons. I asked to speak to a used car manager. I explained to the manager I had documentation upon an agreed upon lower price. He would only honor the lower price if I used their financing AND accepted the price of the add-ons costing me an additional $2,196.00. I explained Cars.com did not specify any of this in Keating's posting for the vehicle, neither did any of the email correspondence I received from Keating. He was steadfast that I was to finance through them or pay the higher price. Either way, I had to accept their add-ons. It explained Keating was deceptive not advise a potential customer of all of this up front and it was a violation of the Fair Trades Act. The used car manager told me it was not a violation and we ended the conversation. I called and asked to speak to the General Manager. I was advised he was in, but not in his office; however, he would call me back. I did not receive a call. I understand that a dealership must make money, but to dismiss a potential customer who is driving three hours to purchase a vehicle is not only a bad business practice, but casts a negative light on this dealership. As a single parent who was purchasing this first time car for my daughter, I am saddened at Keating's lack of professionalism and questionable business practices... I only clicked on 1 star, but they honestly don't even deserve that... read more

Unethical, Immoral and Unprofessional I have never dealt with a company with employees that were so Unethical, Immoral and Unprofessional. My experience started at 10:30am. I arrived at Keating Honda at 10:30am, pre-approved with 5.99% financing (which Jose, the sales associate was advised). Once the test drive was over, we sat down to make the deal. Jose went over the sales price, taxes and doc fees. This is when I noticed a $3200 up-charge (to increase his commission). When asked about the up-charge. Jose advised it was added protection they offer on all their vehicles. When I declined the added protection. He went to his sales floor manager and returned with a $1100 decrease. Again, I advised I did not want the added (optional) protection and it needed to be taken off. Jose, again went to his sales floor manager. This time he returned and stated "his manager will not take the add-ons off, and I did not have the option to decline the coverage". I left the dealership and drove home which is 1 hour from Conroe. On the way home Jose and his manager continued their Unethical, Immoral and Unprofessional way. They messaged me stating they had another buyer for the vehicle I was interested in coming to look at it that afternoon. They wanted to give me the opportunity to come back to the dealership and make the deal at their terms. I did not answer. I then got a message from another manager inquiring as to how deal went and if I was enjoying my new vehicle. In-short, I advised the manager as to the Unethical, Immoral and Unprofessional ways of her staff. Approximately five minutes later I received another text from Jose. This time the message was for a price that was more inline. I returned to Keating Honda (driving another hour) to finish the deal with the agree total price. Jose then asked if I would give his finance guy (Cahill) a shot at meeting or beating my 5.99% I had locked in with my credit union. I agreed, at the same time I reminded him I had a 5.99%. After approximately 30-40 minutes I was escorted to Cahill's office. Once in his office and his inner snake came out. Cahill (who was dressed like a 1970's used car dealer) put a sales contract in front of me and said he had everything done and quoted my monthly payment, all I needed to do was sign. When I heard the payment I asked him "what is the rate?". He said, the best I could do is 7.25%. I told him that was not going to work and I was going to use my credit union. Cahill then stated I would have to go get a check from the credit union, because he would not accept a wire transfer. It is now 4pm. Needless to say, I made it to my credit union at FM2920/Kuykendahl Rd. before they closed at 5pm, and retuned to Keating Honda. I finally left the dealership at 6:30pm with the vehicle I originally showed up ay 10:30am to purchase. Do to the Unethical, Immoral and Unprofessionalism of the staff at Keating Honda. It took eight hours to make a deal that should have been done no later than 1pm. read more

I'm a little disappointed with this agency. They provide false advertisement. And sadly, my dad was ready to make a deal but then they managed to increase the price by a lot and end up saying it was because of all the upgrades they included, which by the way you are are able to decide not to have them. Well they told my dad that was not an option. In all, i would definitely avoid an establishment with this agency for tricking customers and i would definitely make sure before making the drive down there. read more

Yes NOT GOOD at all! I took my car there because it had a recall 3 times they made bring my vehicle. On first and the second time they just waisted my time by making me bring my vehicle and gave me just excuses about not having the part. They also charged me 76 dollars extra for a service they did not mention I needed to pay. This people not only take your time, but your money as well. I have a Honda and they did not know what the problem was with my car when I asked them to check on an issue I had with it...they sure know one thing...to charge extra fees because to be honest, I do not know if they really took car of the recall. Walk away from this place! read more

Took my car for an oil change and a yearly maintenance inspection of all the fluids. They say everything looks great, send me on my way. A month and a half later, a neighbor tells me he thinks my car is burning oil and smoke is coming out of the engine. After reading some of the reviews on here, I think, "they probably didn't spot an oil leak either because of incompetence or to cause a bigger problem and a bigger payment to fix," so I take it to another mechanic I trust. They tell me gasket leaking oil, and they have no idea how someone could have missed it a month and a half ago. The car could have caught on fire. Do not go here. read more

My daughter had her 22 Honda HRV serviced at this dealership. Simple warranty repair. The battery was bad so it was to be replaced. The tech left a pair of pliers in the engine bay. After a road trip to Dallas the air conditioning quit. We opened the hood to see what the problem could possibly be, and found a pair of pliers in the engine bay. So we called and spoke with Kevin Bernard, the service advisor. And of course, not their tool. Their tech doesn't use tools that are expensive like that one. His tech puts initials on all of his tools. I get it, no one wants to admit guilt. But the facts are the facts. They were the only people under that hood. So I'm assuming a petty thief stole that tool, broke into the engine compartment and strategically placed an expensive tool where it would rub a hole into a refrigerant line. So, I guess you can decide. My daughter now owns a 22 HRV with no AC and a pair or expensive pliers. Thanks Honda, thanks Keating, and most of all... Thanks Kevin Bernard! You all have made a great impact on a Honda ownership experience. read more

Keating Honda - Pic of the pliers left behind - Car Dealers Near Me - Conroe, Texas

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Horrible experience. Tried to buy a 2021 Honda CR-V EX with 16k miles today, November 17, 2023. Internet price was $26,995. Test drove it. Window sticker was $30,995 with additional $3000 for Apex add ons, for a total now of $33,991. I told preowned sales person "Brett", internet price was $26,995 not $30,995. "Really? They must have slashed internet prices overnight". Really Brett, you're going with that story! I was born at night, but it wasn't last night! Lots of back and forth between Brett and Sales manager Rodney, typically car sales garbage. Told Brett I was leaving to look at a 2021 Touring at Gillman Honda. "What can we do to get you to buy this vehicle today?" "Honor you published internet price and remove all the Apex add ons". Brett goes back to sales mgr Rodney, Brett comes back "Good news, we removed all the add ons but the $499 windshield protection." My response "Tell Rodney I wasn't up for this type of runaround, and tell Rodney's boss he just lost a $27k sale over $499 Apex windshield up-charge, and I don't ever want to do business with Keating. A hour later, I purchased the Touring CRV from an Ex-Marine, Robert Z, at Gillman Honda. Gillman was much better to do business with. Ask for Robert Z, awesome human being, great salesman, and a pleasure to work with. On the way to Gillman, I received 3 different texts from Brett, Rodney and Internet mgr "Come back! Good news, we won't charge for the Apex windshield coating. Seriously, I'll never set foot in Keating again! read more

Recently worked with Ruben at Keating Honda, and am finally ready to share my experience after much thought and consideration. Purchased a vehicle which was on a Manager's Special. Drove in from about 3 hours away, anticipating that we would buy said vehicle that we were told "was in showroom condition". Upon test driving the vehicle, we found a number of scratches on the exterior, including rear bumper damage, multiple stains on the headliner, and a broken door on the middle console, just to hit the highlights. After being told by Ruben, well, "it's only a big deal if y'all look at it", regarding the damages we saw and requested to be repaired. First, upon negotiating, we were told by Ruben, they would help repair some of the damages. Then, as we started with the paperwork process, that was all taken back, as we were told "the manager says we don't have the money to fix anything". We really should have just left. I was already appalled at how we were treated, and of how we should just not look at what was bothering us. The price was decent, and the vehicle was still under a manufacture's warranty, so we went ahead and purchased the vehicle despite being being annoyed and disappointed at this point. We continued the application process, and we later found where they ran my credit multiple times to "find the best rate", well, the Texas Dow Employees Credit Union they told me was sooooo good, actually is terrible. Check out their reviews for yourself!! Just to set up an auto draft has been a nightmare!! The real kicker in this whole process, the $750 gps app and device they FORCE you to buy. That's right...force!!! Ruben explained that it helps them find their cars on the lot, and there is no taking it off the vehicle!!!! He even admitted to us that it was "likely another way they make money" and "what can you do?" We have already spent over 2500 in paint repairs and replacing the center console. Then, when getting my new license plates, I had already called and spoke with Ruben, and he explained they would be mailed to me once they arrived. Wouldn't you know, I got a call telling me my plates I had arrived at their dealership, and could I come pick them up or did they need to mail them!? Overall, had we not been absolutely exhausted from car searching, and if there were no manufacturer's warranty still in place, we would have RAN from this place. Very disappointed and would not reccomend this place to anyone! That gps app was a total and complete waste of a hard earned $750!!!! read more

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Terrible experience. Should have read others reviews first and not wasted my time. Sales staff will lie to your face, like it's second nature to them. Will not be back. read more

Just finished buying a brand new Honda CRV Ex from Keating Honda in Conroe, Texas. I chose the dealership because they had the best price advertised of all the other dealerships in the Houston area. The sales guy, Josue Coronado, was very polite and knowledgeable. I would recommend anyone to request him. He was not pushy in any way, but negotiating on both sides definitely took place. We showed up as informed consumers after doing our research and it paid off. During financing, Brett Bailey took care of us. He was just as friendly as Josue and made sure to present us the different options. What I appreciated was that there were not switcheroo during the final part of the deal. He made sure to answer all of my questions about the interest rate and explain in great detail what I was paying. I've heard horror stories during this part like APRs being switched and etc at the last moment. This certainly did not happen at Keating. read more

Went to look at a pre-owned 2016 vehicle last night. Online price said $28,000 but when I got there and started discussing financing, was told the "actual price" was $34,000. Then when asking about the trade in value of my vehicle, was offered $8,000 as the "best they could do", when online quote was $12,000. Basically, they way inflated the price above market value stated that there were all these upgrade options to it, and then they lowballed an offer on my vehicle. I know good and well my Toyota Avalon was worth more than $8,000. My advice: don't come here expecting pricing close to what it says online, expect to be quoted a few thousand more in price and a few thousand less for a trade in. read more

I went to keating Honda last night just to simply test drive an accord sport. I ended up with an accord EX-L.... Fully loaded. And it is beautiful. But let me tell you about the DEAL they gave me!!!! It was insane! My salesman, nick, was SO kind and very open through the entire process. He not once made me feel pressured to purchase and was very informative thru the test drive and paperwork.... The finance guy I worked with was Chad. He made the actual buying process the easiest thing. And the deal I got was nothing short of AMAZING!!!! I am so thankful I was able to work with both nick and Chad..... best interest rate. Best value for my trade. Best car note. I never knew a deal like I received was even possible. GO TO KEATING!!!! read more

Keating Honda - My new ride is beautiful - Car Dealers Near Me - Conroe, Texas

I checked out a used car advertised at a very attractive price with a clean Carfax. Turned out the car had obvious repaired damage and this was confirmed by another vehicle history service. After the test drive, I was stunned to learn from the salesman that it is policy to add at least $2700 to the advertised price for items like ceramic coating on the windshield, a theft tracker, window etching, paint sealant and the usual snake oils. "It's already on the car; we put it on every one when it comes in," explained the sales guy. OK, then why not list the sales price as $19,300 instead of $16, 600? Or why not advertise the car for $10,000 to pull the suckers in, then charge them for the tires, radio and seats? After all, they too, are "already on the car." It's a classic bait and switch and a really sleazy way to do business. I drove 120 miles round-trip to look at this car with a check in my hand, and they didn't even want to discuss any sale, even a $500 offer ABOVE their asking price, without the crap. I saw another car at a good price at Big Star Honda but checked the reviews before I went. Same deal. Why do this? If you want to structure your business model around a profit based on snake oil, do it! Just advertise the inflated price, and proudly proclaim that every car comes with these "valuable and essential extras for the safety of your investment and your family." If you want a Lo Jack and a lot of chemicals sprayed on your car, you'll love this place, otherwise, no. read more

I would not recommend this dealership to anyone. All they care about is to sale the cars. Customers service is Terrible! Why? Well, I was a travel nurse, during my assignment in Texas, I wanted to buy an SUV, I went in Keating Honda with my friend. I wanted AWD but they only have it in gray which I don't like. They didn't even try to offer to get it from near by Honda for me. I settled for FWD. When the sale took me to test drive, I asked if I can have the car without any other added on, he said at Keating all Honda CR-V have come with blind spotting because most customers want that feature. Then, when we negotiated the price, he didn't say anything about the car I was ordering will not come with blind spotting. So the whole time I understand that the car will come with blind spotting. I had to find out on the day that I went to pick up the car which is about a month later ( I already had put down the deposit and I had to be moving to my next assignment in less than a month). I feel that I had no choice but to get the car. I had already tell them about the address that I'll not be in the tax home state and I did not have the address yet when we negotiated the price. He said that it was not a problem, they will get the license plate to send it to me wherever I want. On the day I picked up the car, like a said I had to find out that the price I was negotiated did not come with blind spotting. I felt like I had been gaslighting, and there was nothing I can do now because I already paid the deposit and I had to move soon, I can't wait for another month. Then when the time I was signing for my new car, I brought up the issue about the license plate again. I asked the finance guy if I can use my old license plate from the car I was trading, he said no, they're going to contact the DMV at my tax state and they will issue a new license plate and send it to Keating dealership, and they will call me to get address to where I want the plate to be send to. Even If I wanted to use my old plate, he kept saying no, so I gave up and agreed on get a new plate and they will send to me later. About a month gone by, I never hear from them, never call or text me about getting my address, so I gave them a call and asked about the plate. Now I had moved to a different state. I called them and asked if the plate has arrived, the guy said it has not and I could take about 8 weeks, so I asked if he will get my address now to update on the file so when the plate comes they can send it to me right away. He said that he will call me back right away after asking his manager. He called me back less than 15 minutes. He said that the plate will send to my tax state's address. I said no they said they will send to the address that I will provide. The guy said no if I want the plate to send somewhere else I have to talk to the DMV myself. I was mad, and disappointed. So I said "I feel like I have been lying to the whole time." then he said "excuse me, did you said I was lying?" I said "yeah,.." then he cut me off and said "I don't appreciate you say I'm lying, if you have any questions, please don't call or text this number again." I was going to said I don't appreciate that you guys were lying to me but I couldn't because he didn't let me say anything else and hung up on me after he finished his sentence. I was so mad but I didn't call back or text back. Then about half hours later, I got a text from the Honda Keating number said "Hi,...(my name), my finance team is going to try and get with (state) DMV and get your plates sent directly to you. What address do they need to be sent to? I texted back the address and said thank you but there is not response until now. I know who I was talking to earlier but I'm not sure if it's the same person who sent me the last text. I'll keep posted when there's update. Update... So I had to call DMV and tried to change the address but they had already sent out the plate. I have to wait for the plate to arrive and then ask for someone to send it out to a current address. Be aware Do Not go to this Dealership!!! read more

Vehicles are marked up with thousands of dollars of marked up crap packages and sealants

Doha was fantastic to work with. He helped my parents buy a new Honda and was so professional and courteous. He followed through on everything and was just such a breathe of fresh air to buy a car from. Highly recommend you ask for him if you're looking to buy a nee or used Honda. The desk manager and finance manager were also a pleasure to deal with. 5 star dealer!!!! read more

this was the worst buying experience I ever had! it took fours hours for them to finally get to finance. then they were supposed to transfer my disabled Veterans plates which they didn't do after a months and half. then they get them finally transferred, and they won't mail the registration sticker to me. After they screwed the whole registration up, they won't spend .50 to mail them. WHAT A BUNCH OF JERKS!! read more

Buyer Beware! This is your typical Bait and Switch!! Was told by the salesperson that the internet price was the starting price plus all of the unnecessary over priced add ons, if they were even installed. If you have to be shady and lie to sell something I'm not interested in buying. If more people would get on board with that thought and stop thinking "They all do it" they would have no choice but to stop. read more

I would give Keating Honda Service Department a Zero if I could. With soo many automotive repair shops you would think they would try to give not just quick service but HONEST service. I took my car in to have AC checked because driver side was blowing warmer air (not as cool) as the passenger side. The tech flushed and refilled the Freon, found no leaks, told me I needed a complete AC system replacement , based on the Freon alone. At the cost of $4,800! I called BS on this took my car to a local Goodyear and they found NO issues with my AC system after filling my Freon correctly. Do not go to Keating Honda in Conroe TX! read more

It has taken over 2 hours for an oil change and inspection for a scheduled appointment. That is all you need to know.

3/16/23 received an offer from Ashley Cox for a Honda HR-V 2023. She sent an estimated price. When I asked her what is the amount of the taxes. She wanted to know how I was financing the car when I told her she quickly told me they do not work with this bank. All because I did not want their financing. Honda does not own a bank read more

I stopped in yesterday after work to look at the Accords and Paul Medina came out and met me in the parking lot. I drove off today in my new car. There was no pressure, I didn't feel taken advantage of, and I got the price that I was happy with. He also did a great job at being transparent, understanding what I wanted and carrying that message where it needed to go to get what I asked for. He's awesome and when I buy again in the future, I will look for him specifically. Nate, the Sales Manager, is also very friendly and transparent. Highly recommend going to see Paul and Nate! read more

This dealership is BS . After we got a deal on the phone , I came in and they added their APEX on top of a deal . So , they told me they need required $2199 add to my price for the stupid GPS locator , or they wont sell that vehicle .... And They was unable to take off since that required for all vehicle .... WTH , $2.2k for just a GPS tracking device ?? I was buying the certified honda with warranty up to 100k miles and they added another warranty on top of that and told me that bank required . So , bank required I have to add 2 warranty for 1 car ?? WOW !!! Alright , keep your , I bring my money to somewhere . And finance , they acting like they work very hard to get my approval , end up need to 10k down with 10.99 APR , they blame my credit wasnt enought to get better rate ...bla bla, and I dont have any more options , go with another dealership will be the same . And I end up went to another dealership with $0 down and 3.9 APR approved !! I build my credit with FICO and was about 640 , but this dealership thinking everybody are stupid like them !! Stay away from this stealership ! To be honest ... read more

I was greeted kindly by Representative name Kamm I really appreciated that, he explained process was able to work me in Schedule, 2/7/23. The Facility was very clean, while waiting I enjoyed freshly made Popcorn with bottled water, I believe the amount of time spent at establishment was reasonable for Service needed on Vehicle, Transmission Flush, 2-2.5 hrs., I would recommend this Dealership to Family and Friends, Thanks for making my time there Comfortable. read more

At 51k miles my car had blew a head gasket. (And I never open up the throttle) My first thought was "I thought Hondas were supposed to be reliable". But to make it worse is I knew this was a repair that's gonna take a while to fix and involve pulling the motor out of the car and practically rebuild it to check for more damage. And then there was the financial part. This is gonna cost me thousands of dollars just in labor sense I didn't get the extended warranty. And sense I'm a 20 year old in college, I can't exactly drop the thousands of dollars it was supposed to cost. When I asked him about maybe doing payments on the repair, he told me he'll treat it as if I have the extended warranty sense apparently this has happened to a lot of cars with this motor (1.5T). So as the repair was started 100% free on a Friday, they were able to have it ready for me by Tuesday morning!! Great service department. read more

Keating Honda - Car Dealers Near Me - Conroe, Texas