Amber Rowedder, is a kind, intelligent and knowledgeable property manager lead at SJA, and she has…read morebeen a gem to work with. Each time I've reached out to her, be it something minor or something important, she's prompt in getting back to me and she's excellent at following through until the situation is resolved. I appreciate her responses especially since AI and automation are at an all-time high. She's delightful to work with, and I know when I turn to her for questions or a problem, she will take care of it. On my scale of 1-10 (10 being the best) she is definitely a 10!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

We've had a great experience working with America's Home Caretakers. They manage our property in…read morethe Kirkland/Redmond area, and the entire process has been smooth and professional. Kate Heimdahl has been especially wonderful to work with! she's responsive, reliable, and always quick to communicate. It's clear she really cares about the property and goes above and beyond to make sure everything is handled well. Overall, the team has been easy to work with and very dependable. I'd definitely recommend America's Home Caretakers to anyone looking for a trustworthy property management company.

Danielle at AHC is the best in the business! She is responsive, reliable, and ready to support…read moreanything that arises as a renter or a home owner. I would highly recommend working with Danielle at AHC if you are looking for a property management company.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

I've lived in a house that managed by Comble for about two and half years. They have been very…read moregreat during the time. As the house was pretty old, I had several problems (water leakage, furnace and so on) and they always responded quickly and properly. I wouldn't worry too much if my property is managed by them.

This property management company was not for us. We had a better experience elsewhere.read more

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

We contacted Chris after issues with previous management companies we have worked with. We've found…read morehis response significantly better. He also lets us know if there are any issues and there is virtually no hesitation to get things done. He also acts well as a medium for communications between us and the tenant as at times our HOA will want us to deliver messages to the tenant. We've really enjoyed working with him.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I am very unimpressed with this property management company. In additon to the slap dashed…read more"celaning" and refresh of the unit I am renting the miantenance requests that we have submitted have take weeks and in one instance months with no resolution. We were told the carpets would be cleaned and the walls painted yet none of that was done prior to move in.

This is the worst company I have EVER rented from. Will not answer phone calls will only reply to…read moretext messages I live at Brighton Square apartments that Keasey propertys has newly acquired and all they are is slum lords. My apartment flooded on Nov 9th 2019 from a faulty water heater expansion tank and nothing has been done with the damaged flooring and drywall and it is January 8th 2020 I confronted the manager out in her car and asked her for the contact information from the owner, the property manager said the owner wont respond back so I asked again can I get the number for the owner so I can talk to him about the damage since it's not being dealt with and there are mold concerns now. She told me she will have the owner contact me I said no I need the owners number, the property manager started screaming for me not to raise my voice at her (I was being stern letting her know I need the number not being aggressive.) She rolled her window up and locked her car door so I walked off and called her a useless bitch. One of the maintenance men came RUNNING down the stairs and charged at me and started screaming at me while another man that was associated with her came up to me and started screaming aswell. The manager had to get out of the car and get in between me and the maintenance man because he was trying to start a physical altercation with a TENANT that wanted the owners number for legal reasons. I told them I was calling the police and she told the two maintenance men to get into the car and left before the police arrived. DO NOT RENT FROM THESE PEOPLE UNLESS YOU WANT TO BE IGNORED AND HAVE NOTHING FIXED THAT IS A POTENTIAL HEALTH HAZARD. To bad I cant post video or else I would post a video of them screaming at me before I called the police.

I worked with Kim Breen who did a fantastic job managing my rental property for the past 5 years…read more Did a great job vetting tenants - she always got dependable folks who took good care of my property. I highly recommend Kim - she's the best!

I have listed my home with Asa Shigley of Sterling Johnston, and have been very disappointed with…read morehis representation as selling agent. As an out of town seller, Asa assured me he could find local subs to take care of some minor, cosmetic repairs; "afterall, that is what you are paying me for". It has been 2-1/2 months and these repairs have not been made. With these repairs incomplete our home has reduced appeal, and likely confidence, for buyers and their agents to visit a property with these simple cosmetic issues left unrepaired. Any honorable real estate agent would be embarrassed with this situation. In this hot real estate market, we find ourselves with an offer at 10% below asking price (mid-point of Asa's research value). As there is no buyer's agent, Asa has increased his fee split % since "I'll be saving money vs having to pay a full fee". I have balked at this, stating his failure to find subs to make these repairs and demanded a reduction of his fee to the typical split (stated in our contract), and to reduce it more if he fails to find subs to repair the work during closing period. In response, we have received a revised offer which includes in the sales amendment the Selling agent's increase commission, as well as having 0 days in the Seller's Right to Terminate (30 days typical). This will guarantee Asa and Sterling Johnston a higher, and undeserved , commission while providing me no protection from upcoming failure to perform on their part. I feel I am in negotiations with my own representing agent rather than receiving representation services I am paying for. I expect Sterling Johnston to perform their work as promised, and at the commission per our contract.