I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Have been with David Drake for 2 years and so far his service has been impeccable! David is…read moreexperienced and knows how to handle tenants properly. David doesn't ignore hard problems but will take care of them right away. These problems were ignored for years by my previous property manager (also full-priced 10% but not half as worth the price). When faced with tricky situations, David will try to find the best solution for the landlord. Windermere seems to be doing a very professional job and I hope they can remain excellent always!

Amber Rowedder, is a kind, intelligent and knowledgeable property manager lead at SJA, and she has…read morebeen a gem to work with. Each time I've reached out to her, be it something minor or something important, she's prompt in getting back to me and she's excellent at following through until the situation is resolved. I appreciate her responses especially since AI and automation are at an all-time high. She's delightful to work with, and I know when I turn to her for questions or a problem, she will take care of it. On my scale of 1-10 (10 being the best) she is definitely a 10!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I highly recommend Ziprent as a good deal for owners who want the legal backing of a legal lease…read moreand tenant screening. The pictures they took of the house were great and the price was much fairer than local companies. I don't use their monthly management feature right now, just their rent collection ( for only $25/month!) but if I were unable to perform maintenance I would. They always answer their phones and emails right away. I've been burned before by "nice" people who end up being very irresponsible tenants who wouldn't pay rent or who break their leases (by bringing animals, hoarding). Advertising with a property management company keeps people away who don't qualify and have bad tenant histories. Worth the very fair price to be protected.

As a landlord, I found ziprent extremely efficient and professional. Here is why you should…read moreconsider them: - They listen to potential tenant's concerns and provide anonymized feedback to you - 99% of the time they will pickup the phone and talk to you - They respond to emails fast and really consider what you are asking for - **Most important ** they don't charge random add-on fees to the service. Example, if something breaks and they hire a contractor to fix your property, they don't charge 12% fee like most do. In other words if you spend $1000 in repairs, most companies will charge you an extra $120 for the convenience. - Flat $125 monthly fee and no %

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Avoid at all cost. They are rude, unprofessional, condescending and my experience as a patron of a…read morehome they managed left me never wanting to engage with them again. I moved to Washington state for 3 years for work as a tech executive. I rented a nice house that was managed by Lori Gill & Associates. As a home owner, I understand just how important it is to have good tenants who will not only take care of your home, but also feel like they want to treat the house they are living as though it were their own. When tenants feel disrespected by a management company it's bad for everyone. Here is my professional view of them. As a home owner, I would not engage with Lori Gill & Associates unless you want to make sure your tenants are unhappy, frustrated, and feel mistreated. Not a good way to keep your tenants and ensure they look out for your home. As a tenant, they are difficult to reach, slow to respond to anything beyond emergencies, expect you to contort to meet their demands, communicate in a rude condescending tone, and quick to ask demeaning questions whenever anything goes wrong - which as any property owner knows will happen from time to time. I will never do business with them again.

I own two rental properties. I am confident in recommending Victoria Rankin as an amazing property…read moremanager. She consistently finds great tenants, is proactive, and quickly addresses and fairly resolves issues. Victoria's trustworthiness gives me peace of mind. Her availability makes for efficient and effective solutions. Victoria goes beyond the extra mile. Example: One of my properties was damaged yearly by the neighbor's trees. Over several months, Victoria addressed the neighbor's questions and concerns in order to resolve the issue in a professional manner.

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

We've had a great experience working with America's Home Caretakers. They manage our property in…read morethe Kirkland/Redmond area, and the entire process has been smooth and professional. Kate Heimdahl has been especially wonderful to work with! she's responsive, reliable, and always quick to communicate. It's clear she really cares about the property and goes above and beyond to make sure everything is handled well. Overall, the team has been easy to work with and very dependable. I'd definitely recommend America's Home Caretakers to anyone looking for a trustworthy property management company.

Danielle at AHC is the best in the business! She is responsive, reliable, and ready to support…read moreanything that arises as a renter or a home owner. I would highly recommend working with Danielle at AHC if you are looking for a property management company.

I worked with Kim Breen who did a fantastic job managing my rental property for the past 5 years…read more Did a great job vetting tenants - she always got dependable folks who took good care of my property. I highly recommend Kim - she's the best!

I have listed my home with Asa Shigley of Sterling Johnston, and have been very disappointed with…read morehis representation as selling agent. As an out of town seller, Asa assured me he could find local subs to take care of some minor, cosmetic repairs; "afterall, that is what you are paying me for". It has been 2-1/2 months and these repairs have not been made. With these repairs incomplete our home has reduced appeal, and likely confidence, for buyers and their agents to visit a property with these simple cosmetic issues left unrepaired. Any honorable real estate agent would be embarrassed with this situation. In this hot real estate market, we find ourselves with an offer at 10% below asking price (mid-point of Asa's research value). As there is no buyer's agent, Asa has increased his fee split % since "I'll be saving money vs having to pay a full fee". I have balked at this, stating his failure to find subs to make these repairs and demanded a reduction of his fee to the typical split (stated in our contract), and to reduce it more if he fails to find subs to repair the work during closing period. In response, we have received a revised offer which includes in the sales amendment the Selling agent's increase commission, as well as having 0 days in the Seller's Right to Terminate (30 days typical). This will guarantee Asa and Sterling Johnston a higher, and undeserved , commission while providing me no protection from upcoming failure to perform on their part. I feel I am in negotiations with my own representing agent rather than receiving representation services I am paying for. I expect Sterling Johnston to perform their work as promised, and at the commission per our contract.