I called this morning and spoke to Ryan, the manager. I had run over a huge screw, but my tire was…read morenot flat. I was able to drive it right in and they took care of it immediately for me. Great people to work with! Customer service here is the best!

Made a reservation for 8am when they open to have oil change, tire rotation, PA state inspection…read moreand emissions done for my wife's suv. I checked with the person at the counter that all those services were on the reservation and would get done. This was confirmed. I called at 2:30pm and it was just then getting an oil change. And this person on the phone says the inspection and emissions are not on the order. And even if it was they "didnt have an inspector there today". Went to pickup and the person at the desk was the same that confirmed with me in the morning the services. I asked why I could not get the inspection and emissions. He gave some reason with almost no detail that their "system was messed up across the company" and then said "thats the government for you". So blamed a technical error on their end but then the government. Then to top it off the oil change cost more for the suv than it costs for my Ram with a Hemi. The communication was bad to nonexistent. Why was I not contacted when an error "with the system" was apparent? Why was I not contacted when our vehicle was done with the oil change/tire rotation? Why did it take 6 1/2 hours to get around to an 8am appointment? They had our vehicle for their entire business day and did not communicate or apologize for the inconvenience. They deflected blame and charged a high oil change price.

I have been a customer since 1973 always have been very pleased great auto shop for all my cars…read morefrom tires to maintenance they have pleased my family for years

They have been the most trusted and dependable auto service we have ever had…read more Always friendly and very knowledgeable. And often have fixed minor issues free. Even if we never brought tires there, we would still use their service.

did a fabulous job on my dodge caravan as always great job they are fantastic and do amazingread more

I had a been to a lot of places but this was a bad dream.First of all I didn't get all of my…read morepaperwork with the work that was done on my car, then was told to drive the car 100 miles to see if the lights would come back on,got in the car to drive it,the check engine light were already on! Don't know if this would be the best place to go,integrity goes a long way!Anway was told it was my problem,wow!!

I had an excellent experience here. Walked in to get a pre-purchase inspection for a car I was…read morebuying down the street. The receptionist was kind, the inspection was quick, and the detailed report was thorough and helpful. When I got in the car, there was a bag of cheez-its and a note on the dashboard, which was a nice touch. Wish I lived closer to use their services for future maintenance.

Great service. Great crew. I had them work on my cars in the past. I moved out of the York area…read moreyears ago. Drove back to York just to have Fadeley's service my Honda. I find Fadeley's to be honest and fair and of course friendly which is why I came back. Thank you Bret.

Fast, friendly, and reasonably priced. I was in and out in 15 minutes. Will definitely be back.read more

Stay Away!!! Get there at opening time, say it will only be…read morean hour. Sat in the heat for 2 hours watching them not service anyone and keep myself and 2 others cars waiting in the heat! Go anywhere else

Above and beyond service. We contacted the Shop to replace water pump and timing chain in my Ford…read moreExplorer 2018. The job was completed on time, and he didn't hesitate to make sure it was done accurately and shared update. Bill was detailed and no later surprise. Payment wise there are plenty options available depending on needs. Owner was kind and even they were busy, they found time to explain everything in a way we could understand. Thank you.

I was in a jam and Jerry, the owner really came through mor me. Day 3 of electricity in the area…read moregoing out and I had to resort to sleeping in my van during a heat wave. Well as things go my alternator pooped the bed and I was left stranded. I was given a quote and I was light on the funds but Jerry worked with me and adjusted his price came out and swapped my alternator. He noted the tensioner pulley and belt were shot as well and again worked with me on cost and had me up and running in a few hours right in my driveway. Invited me down to his shop so his guys can give everything a once over and test his work. Super nice man. Very professional group of mechanics who know their stuff. I Highly recommend!

I have been going to Brooks and Huff for over 10 years when they were recommended by a friend. I…read morehave used then for routine maintenance allowing my old Honda to last well over 200,000 mi. Also for automotive issues. I will use them as well for my lower miles, newer car and anticipate the same results. Simply, I trust them to do needed work, advise what is not an immediate issue and when it really should be done by-- a budgeting issue. Even so, their prices are fair and honest as I have found when comparing them to family who go to different garages. Truly the best aspect is wintertime. I am terrified to drive in snow but have a job that pretty much requires I be there. They tell me how my tires will do based on my current work needs-- years ago I put on old school snow tires in December and all season in March. Luckily now, they advised i would likely do well with all-season, gave me several choices and told me the best time to make the appointment. They also reassured me they get deliveries a couple times a day so there would be no stress that my chosen tires would not be in. They are really the best!

Great service. Courteous staff. They replaced my tire the day after Thanksgiving in less than an…read morehour. Alan L.

this is a hidden gem in mount joy. we just started going to…read morethis place. I would highly recommend them. they do honest work and at great prices. they have me and my wife as a lifetime customer.

We have now taken most of our vehicles to this garage for inspections and oil changes. They are so…read morenice and friendly. Definitely not pushy with up sales which I like. Everything they have done has been very good. The value here is worth it.

Great place. Mike has checked out my car a couple times now and 5 stars every time. He does his…read morebest to fit you in if it's a safety issue like brakes or engine failure things. He fixed it up before in 2 days when other places bounced me around for a month, and is very fair with pricing and has never tried to upsell beyond what was necessary. One time we thought it was a big problem that would've been hundreds, he figured out it was just something loose, tightened it and didn't even charge anything. Something similar this time. A different shop told me my brakes were kaput and we figured out they were fine, it was something very minor. He could've easily just changed them anyway for profit but instead took the time to explain that they were fine and the other place was full of it. Rotating the tires and fixing the psi fixed the issue. He's very down to earth and honest when something is fine vs needing work. I'll only ever be coming here when I need work, and would recommend to anyone. If you see this, thank you so much!

My daughter took her car in. They told her they didn't think the problem was the transmission. They…read morereplaced the front motor mount and rear motor mount and a tie rod end. She picked up the car. Sounded exactly the same. She called them and they said it was the transmission but wouldn't be worth replacing. So did we just pay $600 for nothing? Were we screwed? I think so.