The team addressing our sewer flood damage were professional and systematic in remediation of our…read moreoffice. They were thorough and made sure at finish we were 100% mode and contaminate free. Would definitely recommend!

I made an appointment with Servpro at a certain day and time when I called because they hadn't…read moreshown up they said they didn't even have me on the schedule. I have a call Log documented with the time and date. I called them and Made this appointment. They asked for all my information in order to send my estimate All I get is no one taking accountability for this error

These folks came in to do water mitigation and repairs. Matt knew which insurance I had. Matt said…read morehe'd help me get back to normal. Matt misled me. C&B never intended to do the restoration, and they left me with half my floor ripped up. These folks are dishonest and manipulative. Do not hire them if they say they'll do the entire job. They only want to do mitigation - they won't do the restoration. They also left my walls in rough shape according to other contractors, appear to have cracked an HVAC drain pipe, and generally made a huge mess that I've had to live with. They've repeatedly trash talked my insurance company, terrifying me by implying that my house is going to sit in disrepair and be unlivable like another house nearby. They neglected to mention that the house they are referring to has structural damage and isn't at all like my house. They're just fear mongering and trying to whip me into a panic. It's awful to do that to a single parent who is just trying to get back to normal. Use another company if you want a job well done by people you can trust.

Working with C&B Complete was fantastic. They were easy to schedule, on time and able to complete…read morethier work without our deadline. Yelp only does 5 stars but I they deserve 10!

Clarksville Construction is the WORST contractor I have ever worked with. From day one, the project…read morewas a complete mess. The quality of the work was terrible, filled with mistake after mistake. The job involved a new door installation and the replacement of wood with PVC panels around the bay windows and chimney box--a relatively simple project, one would think. However, it was anything but simple for Clarksville Construction. Find a better contractor and save yourself all these problems. If you know of any, please add them in the comments. Here is a list of some of the problems encountered. * On the first day, the crew did not bring a generator, which caused the circuit breaker to trip repeatedly.  * On the second day, a drill was left on top of the chimney, which was very dangerous. My neighbors noticed it. They also commented that the crew's performance led them to decide not to use Clarksville Construction for their future projects.* I observed that a section of cracked 2x10 wood was used, despite my instructions to the crew not to use such materials. * Communication with the crew was very difficult. I can't imagine how anyone who doesn't speak any Spanish would manage. * The new door did not fit, necessitating the cutting of a section of the wall. * They failed to order a screen door and realized this 4 days into the job. * There were dark marks on the entire chimney siding. Scratches were noticed on the floor in the entryway.  *There were marks on the interior wall next to the door.* A stain was found on the rug. * There was a 1.5-inch gap at the bottom of the chimney box. * The wrong screen door was ordered, delaying delivery by 2 more weeks.* Insulation was not properly installed under the window boxes, resulting in my furnace running continuously. * The crew returned on February 6th, 2026, to address these issues. OVER four and a half months have passed since this project was to be completed. Unbelievably poor, a nightmare, and completely unacceptable!

contacted Clarksville Construction about a project I was interested in having them do. They…read moreresponded quickly and sent out a design representative to discuss my project. She listened attentively, gave suggestions , took measurements and told me, "give me a week." A week went by, then two with two attempts to see where we stood with our project. Sad to say, no correspondence of any kind. They look like they do good work but I guess my project wasn't worth their efforts, touching base to let me know would have been nice. David W.

We had a water leak in our small hall bathroom and we called this company; they charged 4300.00 to…read moredry out a half sheet of plywood on the floor; though insurance paid i still feel this was a severe case of price gouging. We paid for the plumber and removed the vinyl flooring ourselves; all they did was dry the area out; no mold or anything like that, just about 1/2 sheet plywood that needed to be dried before we put flooring back down. They kept telling us that it needed to be drier (below 16%) and for 2 days that number didn't change, finally had to call them and have them remove their equipment. We wrote our insurance company about our disagreement, do yourself and don't call this company; they will rip you off. We also removed the drywall.

On 12 October 2022, I terminated the Restoration Group services due to their unprofessionalism,…read moreunresponsive, constant delays, and the fact that one of their workers committed theft, stealing my wedding ring set from my home. I returned to my Delaware residence the week of 10-14 October 2022, specifically because Roxanne Murray stated that the Restoration Group would have all the renovation work completed within 4 days. She stated this to my daughter the week before, when they worked for 2 of the 4 days. Therefore, they would need only 2 days to complete the work during the week of 10-14 October. My daughter advised Ms. Murray that the workers could come to work on any day Monday through Thursday (10-13 October). Roxanne subsequently informed my daughter that the workers could not come to finish up until Wednesday and Thursday (12 & 13 October), despite originally stating to my daughter that they would come on Monday and Tuesday. I was never given a time when the workers would arrive. My daughter informed me that the workers had previously arrived at approximately 8:00 am, so I opened the garage door as I was expecting them to arrive on Wednesday, 12 October. When they had not arrived by 9:30 am, I called Ms. Murray, who advised me that they were coming but did not know when or what they would be working on that day. I called back at approximately 11:15 am because they had still not showed up. At this point, Ms. Murray stated she did not know when or even if they were coming. When I informed her that I had an appointment at 3:00 pm, she stated that I had already agreed to be available all day, as if I was expected to wait until the end of the day and hope the workers showed up. At this point, I called back and informed Ms. Murray that the services were no longer needed and that I would hire someone else to finish the work. This incident is consistent with previous behaviors demonstrating their unprofessionalism and lack of reliability, such as: * Frequently did not show up when Ms. Murray said they would; * Workers lied and said nobody was home, but they failed to knock on the door (September 2022) and did not show up the next day even after Mr. Murray said they would; * Ms. Murray failed to provide itemized reports/comparison of material costs, despite my repeated requests; * I received an invoice on September 6, 2022, for $4,830 due by September 21, 2022, before they had even started any work; * Scott (Project Manager) failed to show up on several occasions, and Ms. Murray could not provide a reason for the no-shows; * Ms. Murray aggressively informed me that she did not receive several emails from me despite referencing the contents of those emails to my daughter to include my email objection, dated September 25, to pay $4830 for work not even started; * No one from the company followed up with me after I reported to them that my ring had been stolen while their crew was working in my house; and * Ms. Murray and Alexis Vickers made several false statements during a telephone conversation on September 29, 2022.

United made it right! Thank you taking time to respond and address my concerns. United was help me…read moreunderstand the situation and bring peace.

My second-floor hot water heater decided to malfunction when I was on a cruise. I live in a…read moretownhouse/villa condo community. My next-door neighbor, (fortunately), spotted water running from my front door. To make a long story short, my condo manager recommended United Restoration; they used them before and were well pleased. From what I understand, United Restoration came out almost immediately and started the mitigation process. I arrived to see my home 2 days later. I cried when I saw it but according to my neighbors it looked good compared to what it was. United Restoration packed up my stuff efficiently and I easily found what I needed. They dried out the house very quickly - still in the drying process - and because they got there so quickly it appears there will be no mold problems. They are still in the drying/packing process. I met with Joe Pino, the Manager and estimator, the next business day. He explained clearly the damages and what will be needed; he is dealing with the Insurance company as well. They are a full-service company, so I won't be worrying about contractors, etc. They also are dealing with the insurance company. I cannot tell you how pleased and greatful for the work they are doing.

We worked with Tyler and his team on restoring a footbridge connecting two (2) areas within our…read morecommunity. His team was professional and did a great job on restoring the bridge.

I am still waiting for an answer on the fact that smoke damage is in my carpet from a large fire…read morethat was at a condo complex in Rehoboth Beach. The smoke billowed in while the fire raged due to the fireman kicking in my door and leaving it open for days. Since Oct. 2019, my condo is still not ready to move in. And my unit was only smoke, nothing else. I have told this company several times about smelling smoke and getting severe headaches from just walking in 5 min.s to view what HAS been completed. I know it is in my carpet, that's all that is left to hold the smell, unless it it the heating and a/c ducts that they stated were cleaned already. They constantly do not address my concern with the carpet. I keep saying what if someone has asthma, allergies, etc. From this company, to the project manager, onward. I will not sign off on any of their work when the time comes, which will be soon, I hope, bc of liability. They can accept the liability if they are so correct. Note:They say they are not liable if someone gets sick later. They take no responsibility for their incorrect clean up. All they want to do is be handed money from the main ins. company on the condo complex and ignore my concerns after I PAY the INSURANCE money to the main policy on this condo. I feel the money collected is not be used to my advantage. Very disappointed in the owner passing the buck and the mitigation guy ignoring my concerns who is working on the job site. I had no choice in this company. The condo Assoc. did. I would never use them.

Significantly over charged for project estimate more than any other contractor. Reviews are poor…read moretoo on Yelp. Will be going elsewhere.

If you want the work done to the bare minimum of competency than Paul Davis is the company for you…read more If you want it done well, or fast, or up to any kind of the high standard then go somewhere else. They will wine and dine you at the beginning to get you to sign on but then you get tossed to the back of the queue while they troll for new business. Here are some of the issues I experienced: 1. Awful communication. We requested they notify us the day before they would show up so that we could shower in peace without running into a stranger and to also put our dog (who loves to escape) behind a gate. Received notification maybe twice 2. Promised an electrical survey of appliances for the water mitigation part but was never completed 3. Failed to paint an entire room and the baseboards in another that the work order called for until I pointed it out 4. I had to constantly call them for updates and time estimates since they would not provide them (how hard is it to send a text message????) 5. Waited until the END to fix flooded ductwork which means my thermostat was running double-time to heat the house during this period 6. Delayed working on the project because they were waiting for payment for the water mitigation (this was their responsibility to submit the claim to the insurance company but they screwed it up and I had to fix it for them) 7. Did NOT offer a final walkthrough though it was specified on their closing paperwork. There are still white paint stains on my green door and small wall damages from their equipment on the inside