These guys are great! They understand the difficulty we are having due to the emergency and do…read moreeverything to make it easy for us. They explained that they would perform the water mitigation and put us in contact with a restoration contractor. That worked perfectly. Their equipment was in our condo until they had completely dried it out. Restoration was anticlimactic. Through the process, Esther kept me up to date on everything that was happening -- she is a jewel. I can't say enough about the technicians and the concern they showed for my condo. I give C&B my highest recommendation.

These folks came in to do water mitigation and repairs. Matt knew which insurance I had. Matt said…read morehe'd help me get back to normal. Matt misled me. C&B never intended to do the restoration, and they left me with half my floor ripped up. These folks are dishonest and manipulative. Do not hire them if they say they'll do the entire job. They only want to do mitigation - they won't do the restoration. They also left my walls in rough shape according to other contractors, appear to have cracked an HVAC drain pipe, and generally made a huge mess that I've had to live with. They've repeatedly trash talked my insurance company, terrifying me by implying that my house is going to sit in disrepair and be unlivable like another house nearby. They neglected to mention that the house they are referring to has structural damage and isn't at all like my house. They're just fear mongering and trying to whip me into a panic. It's awful to do that to a single parent who is just trying to get back to normal. Use another company if you want a job well done by people you can trust.

Communication was clear and concise, and Ryan (The Owner) was on site. even through some…read morequestionable weather, the job was finished on time and the end product suits our needs perfectly. I'm grateful and more than satisfied.

Used RG Murphy to replace our bulkhead. They were very helpful in determining how much the likely…read morecost would be and setting us up with a permit expediter to move things along. What I really appreciated was that they explained why bids were coming in so high at the time (2021) and said they'd wait to give the bid until we had the permit since pandemic pricing should have improved. All we had to do was pay $500 to hold my place in line (we didn't have to -- it was an option). When the permit finally came in a year later (DREC delays), the bid they gave us was $20K less than what I'd gotten the year before from another outfit and they were able to come and start working within a month. It took a while due to weather, but they were in regular communication. Definitely recommend.

This company was excellent in removing and replacing animal damaged insulation in the attic after…read moreracoon(s) were able to get in. Any good responsible company dealing with insulations knows how the insulation is damaged after animals are living in it for awhile. Thanks to this company, the existing health hazard was cleaned up!

I used this company to insulate the belly of my trailer and I thought they did a good job, till I…read moreput the new kitchen back together and tried to use the sink. Drain was plugged tight and after trying to snake the drain I pulled a piece of the spray foam insulation from it. I then knew I had major problem. I called and spoke to the secretary and explained the situation. She gave me the boss's number to call and I left him a message, never to hear from him. I called the secretary back and told her I would be in touch after I investigated more. I crawled under the trailer and cut enough of the spray insulation to get to my drain pipe. I cut the pipe and it was plugged solid. After removing 3ft. Section I then saw the reason why my drain pipe was clogged. There was a hole the size of a quarter in the pipe and this is where they pumped the foam in. There was even more foam in the uncut pipe so I took pictures and called my plumber to get estimate of running a new pipe. With the estimate in hand I called one more time to get some justice for the malicious act that was committed by what I thought were some nice Spanish guys that work for this company. Once again I got no return call from this company. I guess once you pay they are done with ya. I will never understand what made those fellas do what they did but it was a very painful experience. I hope someone will read this and think twice, maybe three times before using 1st state insulation.

Roberts Property Management has been the major force in helping my husband and me create an…read moreelevator to take us up three floors in our beach home in South Bethany Beach, Delaware. The house was built in 1984 and though we have kept it in great shape, we really needed help lugging suitcases and groceries to the kitchen on the top floor. No one else would take on this effort, but Dennis Roberts did and it is working wonderfully. It took so much coordination of many people to get this complex machinery ordered, built, painted, installed, and looking beautiful. It is just gorgeous and is going to save our backs for many years. Karen Williams

Dear Team RPM: I…read morewould like to thank you all for a great job on my Bathroom Renovation! This was such a stress free project (compared to a prior situation with our Delaware contractor). Having your "Team" on sight and being able to work with you all, made a huge difference. I am so very thankful for all of the hard work that Bill, Brian and Tony put into the job. Having competent contractors who show up on time, stay on sight and get the job done in a timely manner, is nearly impossible to find these days. There were several times where the men "entertained my crazy ideas" and need to understand the specifics of what was happening. I know this may have slowed the pace - but their patience, input and insight helped me to visualize everything. Several times we were able to tweak the look or direction; with outstanding results. Tony, Brian and Bill's level of experience and skill on the job is priceless! Not only are they very skilled workers, I appreciated how careful they were in my home. They took steps to keep the job site clean and my home safe. Most importantly, they strived to ensure our 2 dogs did not get out. The doors were always secure and I ALWAYS felt at ease with these men in my home. I know that when my next project comes up, RPM will be my first call. Thank you so very much for a job well done! Marlane B / Lewes DE

We are so thrilled with our new home! This is our first experience building a custom home, and from…read moreour very first meeting with Harvey to the finished product, it has been a distinct pleasure to work with Turnstone Custom Homes. Erik took our rough concept and designed the perfect home for us - and on a very narrow lot with plenty of restrictions. Lisa was a very patient and calm guide as we faced the daunting task of design selections. And the project management team led by Morgan and his skilled colleages, Jason and Mike, are true professionals who care about the details and the product they turn out. The entire Turnstone team is extremely knowledgeable, very responsive, professional, courteous and friendly. They were excellent at managing costs and completed our home on time (maybe even a little early) and under budget. We're almost sorry that the construction is finished because we miss them! If you're planning to build a custom home in Delaware, Turnstone Custom Homes is the company you MUST use!

We built two homes with Turnstone starting in 2020, until we fired them for breach of contract…read more We've been in the midst of an extensive redo of both houses (with a new contractor) with great financial burden, so I have decided to share my experience with others in hope others will do some due diligence before engaging with them. The issues are almost too egregious and numerous to note. That said, the main issues were contracting for a custom kitchen/built-in closets and getting boxed cabinets which were installed with untenable damage, color variations throughout, and missing components. Our custom wood siding was installed outside the manufacturer's installation guidelines, resulting in one entire house needing to be resided with extensive modifications to the installation, necessitating the addition of 2" wood firing to attach the vertical siding. The wood refiring has changed the envelope of the house, which required removing windows, changing the internal window sills, retiling the bathroom sills, pulling out the external electrical panels and outlets to meet the new envelope, etc. They installed four custom metal panel windows and doors, also with considerable damage; they leaked, the metal rusted from all the installation damage, wouldn't close, etc. Most of the windows in one house weren't flashed and our largest (and most expensive windows) were installed incorrectly. Between the siding debacle and the leaking windows, we've had to remove or reinstall or replace almost all the windows. (One window came in white and they actually painted it black instead of replacing it with the correct window--no kidding. ) The HVAC was installed below grade and created extensive leaking in both basements. Finally, the patio drain required per the plans was not installed. We had to remove the patio, install/dig a large drain, and replace the patio to move the water away from the house. I have another long list of items, but these are the main issues. Each validated by both an experienced and reputable engineer and our current contractor. To date, we have spent over $525,000 correcting the issues. This does not include things that were unfinished, only done incorrectly. We have estimated it will take another $150,000 to finish the project. I'm in the midst of arbitration with Turnstone, so you might be asking why I am voicing this concern before things are resolved. Just today I have talked to three people who had similar experiences with Turnstone. It's not just the workmanship that's of concern, but the consistent way they've not stood their work, gas-light people who had valid concerns, and left clients with sub-par solutions. They want to blame their issues on their clients, or COVID, or vendors, but it's become so obvious that Turnstone is shaking and jiving in hopes of avoiding the enviable responsibly that comes with living up to their promises. My only hope is that my review offers other clients a moment ask more questions and Turnstone to reconsider their business practices.

We hired Jack Abell to put on an additional living space & 2nd floor addition onto our existing…read morehome in North Ocean City. Being local business owners ourselves we strive to find other local businesses to support when we can. From start to finish Dylan, Andrew and the entire crew were great to work with. They were professional, prompt and communicative. When we decided to add a few more tasks to the list they adapted and provided the right crew for the job. We couldn't be happier with the results. If you are looking for a one stop shop for any home renovation--Jack Abell is the way to go. You won't be disappointed!

Contacted Jack Abell to replace the boards on our deck and front porch along with replacing lattice…read morearound the deck and porch. Dylan came out and put together an estimate that we felt was reasonable. We responded with questions on the work and then planned to sign the contract. Called several times and never received a response. Someone did answer the phone once and told me how busy they were. Two months passed and never received a call back or response to the email on the estimate sent to me. If they are too busy to respond to questions on a quote, question if they could find the time to do the work. Disappointed because had heard great things about Jack Abell Inc. Dylan was very knowledgeable and seemed like we would receive quality work.

I have no direct experience with them other than they not responding and not following through -…read morewhen they finally did . We purchase a house built by JBS it was 2 years old when purchase house 5 years old has bouncing floors throughout the house - the red flags of customer service lead me elsewhere to resolve that's why the review

Anyone considering call and come by and view. The poor work. Crawl space was a total mess. The…read morecheap lighting is hard to find replacement. The attic is a total mess. Cost to have crawl space improved is close to $15,000. Light black mold already visible.